Sassy Online Reviews

4.1 Rating 509 Reviews
77 %
of reviewers recommend Sassy Online
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Ordered over a week ago and still no sign of my phone case. Costumer service is the worst. Won’t be buying anything ever again What a waste of time
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Posted 3 years ago
DO NOT BUY FROM THIS COMPANY- THEY TAKE YOUR MONEY SEND YOU THE WRONG ITEM THEN DONT REPLY TO YOUR EMAILS, RECIEVED THE WRONG CASE 5 TIMES THEY ARE A SCAM!! EVEN THOUGH THEY AGREED TO A REFUND NO REPLY AND NO REFUND!!!
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Posted 3 years ago
I still haven’t received my item, even though I order over 2 weeks ago, have emailed but no response?
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Posted 3 years ago
Didn’t even get my order so not gonna write a good review never arrived and awful communication with customer service would never recommend to anyone 0/10
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Posted 3 years ago
Honestly one of the worst companies, I’ve ordered twice from this company and both times I’ve had no correspondence. The first time my case didn’t turn up and I had to chase it & this time I’m still waiting for a response from them as they have sent me a phone case for the wrong model phone even though I have ordered the correct one. Really bad customer service & won’t be ordering again or paying my Klarna until this is sorted. Really really unhappy.
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Posted 3 years ago
Ordered waited weeks for the case to come and they sent the wrong case to me ! When I finally got the one I ordered it was in the wrong colour now they won’t respond to emails! Disgusting company will never order from here again.
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Posted 3 years ago
OMG!! Do not order. I’ve been waiting 2,5 weeks now and the customer service is shocking ! They promote 48hour delivery and I havnt received anything, customer service is so so slow and are not helpful at all !!!!! Do not purchase go somewhere else !
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Posted 3 years ago
Absolutely horrible. My case doesn’t fit on my phone properly & the personalisation is very poor quality, I have asked for a refund and no one has replied to my email. Would never buy again
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Posted 3 years ago
Honestly was not worth the wait, over a week and a half in shipping and i have had it now for about two weeks and it has chipped around the camera and it doesn’t go over the sides of my phone?? i did get the gloss so i wasn’t expecting it to be completely covered over all parts but it doesn’t even reach around the front and it is really concerning!
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Posted 3 years ago
Never turned up
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Posted 3 years ago
I ordered this case and it hasn’t come. I’ve ordered it it’s been more than 7 days and it’s still hasn’t even been dispatched. Wtf?!?!?
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Posted 3 years ago
Still haven’t received order , it’s been nearly 3 weeks ! Very poor service .
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Posted 3 years ago
Terrible experience, I have not received my order from the 2nd July of 1 phone case I have emailed them 5+ times wanting a refund and they have not got back to me, so don’t purchase from this company. They have awful customer survive!
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Posted 3 years ago
Haven’t yet received my cover and ordered over a week ago. Disappointing
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Posted 3 years ago
My case took quite a while to arrive and when it did the design was printed upside down and the case was falling apart. Very disappointed as design is now out of stock.
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Posted 3 years ago
Missing item from my order, a month later still no replacement, ignored emails finally got a refund after opening PayPal dispute, disappointed with customer service will never order from here again more hassle than it’s worth!
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Posted 3 years ago
I wish I read the reviews before I ordered from this website. Obviously, the face masks you had were a great way of making some extra cash. You never had these in stock in the first place. You should be ashamed of yourself. Almost 1 month later I still haven’t received my order
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Posted 3 years ago
I was quite unhappy with my order as the case I bought came and it was very poor quality compared to the pictures shown of it online. I would not recommended to use this site for anyone wanting to buy a phone case.
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Posted 3 years ago
Still waiting for my orders !
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Posted 3 years ago
Never received my order.
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Posted 3 years ago
Sassy Online is rated 4.1 based on 509 reviews