sdl solutions Reviews

4.8 Rating 57 Reviews
100 %
of reviewers recommend sdl solutions
4.8
Based on 57 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 83%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read sdl solutions Reviews
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Phone:

01386840980

Email:

asummers@sdlsolutions.co.uk

Location:

westington quarry
chipping campden
gl55 6eg

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Anonymous
Anonymous  // 01/01/2019
Nav came to collect my car today he was the most pleasant helpfull guy that I could of hoped for. Because I am not great with IT he helped to how to send my bank details and made everything so simple. So many thanks Nav you are a credit to your company so 2 things I hope they given you a pay rise or bonus that u deserve. Also when we get rid of the jaguar hope u r the one collects it. Once again many thanks Nav Hilary Scully
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Posted 11 months ago
SDL's product, unlike others I have used in the past, had no pellet spillage. The bags are robust, the pellets longer and less dusty. Best looking load I have purchased.
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Posted 5 years ago
Thank you William, we are pleased that you are happy with our product and the quality of the pellets and bags. Kind Regards SDL Solutions
Posted 5 years ago
Very good service and competitive price
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Posted 5 years ago
Thanks Linzi, we are pleased that you are happy with our customer service. Kind Regards SDL Solutions
Posted 5 years ago
SDL Solutions are now my preferred Biomass Wood Pellet supplier. Produced in the UK as a byproduct of the timber industry and not trucked from across Europe. They also consistently have the lowest prices and the personal service from your local sales rep. I only wish the pallet delivery companies took more care of the wood pellets. Highly recommended!!
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Posted 5 years ago
Thank you Andrew for your review, we are very pleased to hear that you are happy with the product and customer service from SDL . We are very proud to produce pellets in the UK using byproducts from UK sawmills and it is great to know that this makes our customers happy too! Kind Regards SDL Solutions
Posted 5 years ago
Easy to order online and very good price so I’ve stocked up for the winter. I liked the fact this was a UK produced pellet which are much superior to the pellets from Eastern Europe. Confusion with delivery of second pallet ordered but rectified very quickly. Rate highly and will order again in future. Thanks.
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Posted 5 years ago
Thank you for your feedback, we are pleased you are happy with the product. Kind Regards SDL Solutions
Posted 5 years ago
Excellent service, nice to talk and keep in n touch until delivery complete. Great driver couldn’t have been more helpful.
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Posted 5 years ago
Thank you Mark, we are pleased that you are happy with our customer service and also the delivery of the product. Kind Regards SDL Solutions
Posted 5 years ago
Delivered as promised at a good price,
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Posted 5 years ago
Thanks Jon, we are pleased that you are happy with the product and our service. Kind Regards SDL Solutions
Posted 5 years ago
Great customer service and support.. Driver that delivered my wood pellets was excellent helped my partner unload as we live in not very accessible place.. Definitely recommend and very reasonable price cheapest arround and great quality thank you
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Posted 5 years ago
Thank you Joanne, we are pleased you are happy with the product and our customer service. Kind Regards SDL Solutions
Posted 5 years ago
Cheapest wood pellets that I have found on the market this year. Good communication and friendly service. Will certainly use again as long as prices stay competitive.
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Posted 5 years ago
Thank you for your feedback, we are pleased that you are happy with our product and customer service. Kind Regards SDL Solutions
Posted 5 years ago
Great product, friendly staff! Just a shame some of the delivery drivers are stressy. They could do with a buddy to help unload the heavy pallets.
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Posted 5 years ago
Thank you for your feedback and we are pleased that you are happy with the product and our customer service staff. We have now invested in our own delivery vehicles and are aiming to complete as many deliveries ourselves as possible, rather than using an exterior delivery company, hopefully you will find our staff much more cheerful ensuring for future orders you will receive a better delivery service. Kind Regards SDL Solutions
Posted 5 years ago
Very good service and quality pellets.
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Posted 5 years ago
Thank you Robert, we are pleased you are happy with our product and our customer service. Kind Regards SDL Solutions
Posted 5 years ago
Easy process, great quality, and delivered on time. What else could you ask for. Well done👏👏
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Posted 5 years ago
Thank you for your feedback, we are pleased you are happy with our ordering process, the quality of the pellets and our customer service. Kind Regards SDL Solutions
Posted 5 years ago
Great customer service - have answered all my queries quickly and efficiently
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Posted 5 years ago
Thanks John, we are pleased that you are happy with our customer service and we could answer your queries. Kind Regards SDL Solutions
Posted 5 years ago
Love the product 15kg bags of wood pellets. Mix up with delivery that was sorted straight away and refunded delivery charge so excellent customer service!
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Posted 5 years ago
Thank you for your feedback, we are pleased that you are happy with the product and that we could quickly resolve the issue with delivery. Kind Regards SDL Solutions
Posted 5 years ago
Just had my first order and first class customer service where even a small problem in my case was no problem at all. Had 5 ton delivered so hopefully will last me over the winter but I will certainly be returning to SDL for my next order. Keep up the good work.
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Posted 5 years ago
Thank you for your review Paul, it's very rewarding to know that customers are happy with our service and products. Kind Regards SDL Solutions
Posted 5 years ago
Prompt service
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Posted 5 years ago
Thanks Tracey, we are pleased that you are happy with our customer service. Kind Regards SDL Solutions
Posted 5 years ago
Very happy with product,price ,delivery and customer services
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Posted 5 years ago
Thank you Carla, we are pleased you are happy with the product and our customer service. Kind Regards SDL Solutions
Posted 5 years ago
Delivered on time and good communication throughout. Was informed prior to delivery that there may be damage to a pallet - thanks for the heads-up - but on its arrival I found no damage that affected the contents
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Posted 5 years ago
Thank you Valerie, we are pleased you are happy with the product and our customer service. Kind Regards SDL Solutions
Posted 5 years ago
Very efficient and nice people to deal with.
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Posted 5 years ago
Thank you Karen, we are pleased you are happy with our customer service. Kind Regards SDL Solutions
Posted 5 years ago
very good service
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Posted 5 years ago
Thank you Samra, we are pleased you are happy with our customer service Kind Regards SDL Solutions
Posted 5 years ago
sdl solutions is rated 4.8 based on 57 reviews