Seasalt Reviews

4.2 Rating 79 Reviews
77 %
of reviewers recommend Seasalt
4.2
Based on 79 reviews
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Love Seasalt clothing but customer services are useless. I have emailed them twice but got no response . Also, the online ordering does not reflect the offers advertised ie tee shirts 2 for £40.00 but this offer did not show on the final bill and carged £22.5o per tee shirt. Their ethics are also questionable. They sell themselves as a UK company but their clothes are manufactored in China.. a country with appalling human and animal rights records.
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Posted 3 years ago
I recently ordered 2 boxes of face masks from Seasalt and received an email to let me know that my order had arrived in store. When I arrived to pick up my order in the Belfast store today I immediately checked it and discovered that only 1 box had been sent. I asked to speak to the Branch Manager and was told that I was being aggressive when I was merely annoyed that half of my order was missing. The manager would need staff training on how to manage customers complaints as she was very unsympathetic and patronising. If she had been immediately apologetic instead of making excuses I would not have been as annoyed as I was. The frustrating thing was that the masks I had not received were on sale in the store. I suggested that they could give me the masks from the shop stock but was told they couldn’t. The customer service I received today was abysmal! If that is how customers are treated it is likely they will find somewhere else to shop!
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Posted 3 years ago
Great product, terrible service Took forever to arrive, I purchased the items as a present for my girlfriend not for any special day, just as well because the service was one excuse after another. Shame the garments where excellent
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Posted 4 years ago
I purchased a linen dress and wore it 4 times. The fabric at the back of the neck has torn, not at the seam but just above that. I sent a message to Seasalt but no reply. I have no recourse as it's passed 28 days return policy time. Poor quality.
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Posted 4 years ago
Seasalt is rated 4.2 based on 79 reviews