Septics Direct Reviews

Name: Septics Direct
Address: Heritage Works, Winterstoke Road, Weston-super-Mare
Rating: 4.48

4.5 Rating 50 Reviews

84 %

of reviewers recommend Septics Direct

Company Reviews

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Phone:

01934 422 311

Email:

info@septicsdirect.co.uk

Location:

Heritage Works, Winterstoke Road
Weston-super-Mare
BS24 9AN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good arrived next day”

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Posted 5 months ago

“Easy to find good price the only one small critique I would have is that it was not posted next day but the day after and then arrived the next day, maybe having a next day posted option for those that need urgently would be good”

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Posted 6 months ago

Thank you for review. We'll take into account your suggestion. The Tricel Team

Posted 6 months ago

“Product and delivery was OK but why not send an invoice!! Two delivery notes that state the same information but no invoice. I had to contact you 3 times just to get an invoice emailed to me.”

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Posted 6 months ago

Hello, thank you for your review and comment, I understand you should have now received the invoice. Let us know if you need anything else. All the best, The Tricel Environment

Posted 6 months ago

“Quick delivery”

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Posted 7 months ago

Thank you for your review. The SepticsDirect team

Posted 7 months ago

“Great service although living in Northern Ireland I had to post to alternative address as they redirect you to Southern Ireland for parts ....shipping from southern Ireland to North is very expensive as Europe to gb ..whereas UK to UK is not”

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Posted 9 months ago

Thank you for the review. The SepticsDirect team

Posted 8 months ago

“The products and service is good, the postage charges are very high”

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Posted 9 months ago

Thank you for your review, we do our best in relation to postage, but unfortunately sometimes they can appear high. The Tricel Team

Posted 9 months ago

“Easy ,good ,faster”

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Posted 10 months ago

Thank you for your review. The SepticsDirect team

Posted 10 months ago

“Received prompt response to my questions, ordered, received quickly👍 When I had a problem connecting I contacted the office and within 10 minutes I received a call from Mike who was going to visit my house to see if if could sort out. Fortunately I tracked back and sorted it but can’t rate the company and team highly enough. Thank you (I do love great service!!) Mark”

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Posted 10 months ago

Thank you for your review. The SepticsDirect team

Posted 10 months ago

“Compressor/pump was exactly what I was looking for and at a very good price. Very quick delivery.”

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Posted 11 months ago

“Friendly advice, good price and fast delivery”

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Posted 1 year ago

Thank you for your review, The Tricel Team

Posted 1 year ago

“Easy to order and quick delivery with no issues”

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Posted 1 year ago

Thank you for your review.

Posted 1 year ago

“I just needed 2 diaphragms for a Resun LP 100 pump - they were overpriced and the only other source in Europe was aquarium specialist in Holland - who wouldn't ship to the UK - as Brexit has meant he needs a UK VAT number! BUT his were 12 Euros !! Yours £27 !!! "The postage in UK was £11 - criminal - and the only option available when a 1st class recorded delivery would be half the price at least. I will get the shop in Holland to post a set to a friend in France and when they visit again I will have a set for the next repair!”

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Posted 1 year ago

“good quick service. good price, arrived very quickly fitted easly and working well.”

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Posted 1 year ago

“Technical dept were very good answering questions. Air pump bought for domestic sewage treatment plant. Delivery was made the next day. Highly satisfactory throughout.”

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Posted 1 year ago

“Very good fast service”

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Posted 1 year ago

“Great service, would have been 5 stars but was let down by courier who failed to meet the delivery deadline.”

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Posted 1 year ago

“Exactly what I needed, at an acceptable price with good delivery. What was mot so acceptable was the cost of delivery, I estimate that Fort slass registered post by Royal mail would have been 75% cheaper and just as reliable.”

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Posted 1 year ago

“Quick and efficient easy to identify part required.”

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Posted 1 year ago

“Product was as described and needed for repair, delivery was prompt. However, sending a small pair of rubber diaphragms, weight about 120 gms by special carrier at over £11 was extortionate when they could easily have been sent first or second class post for significantly less. The web site should at very least give an option to choose a despatch method rather than what felt like an untimatum at the end of the purchase process. If I could have found the product elsewhere I would have done. (The questions below are not relevant as I did not contact the company) Disappointed.”

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Posted 1 year ago

Thank you for your review, we're sorry to hear your experience didn’t match your expectations. We review all feedback provided. The information submitted helps us to improve the level of products and services we're able to deliver to our customers. The SepticsDirect Team

Posted 1 year ago

“prompt service and the product seems to be working”

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Posted 2 years ago

Septics Direct is rated 4.5 based on 50 reviews