Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Sewoong International Reviews

3.7 Rating 1,292 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

3.7

Based on 1,292 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

Write Your review

Tell us how Sewoong International made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Sewoong International 5 star review on 22nd January 2024

Sewoong International 5 star review on 13th June 2023

Sewoong International 5 star review on 8th November 2022

ZIMVIE- KIN FONG

Sewoong International 5 star review on 23rd February 2021

Sewoong International 5 star review on 27th April 2020

Sewoong International 3 star review on 15th February 2020

Sewoong International 5 star review on 17th December 2019

14

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Took a week to deliver my order to UK. Got email confirmations at every step of the way. The jersey is great and fits me spot on.”

Posted 10 months ago

“Quick, Communicative, and delivered what I wanted.”

Posted 10 months ago

“The goods came on time as expected”

Posted 10 months ago

“Superb item...fast delivery...this item and size not available in UK. Very pleased with Sewoong.”

Posted 10 months ago

“Fantastic! I was worried ordering from Korea, But needn’t as quick delivery and kept informed.”

Posted 10 months ago

“Ordered replacement padsets for Giro Helios cycling helmet. Delivered to me in the UK 10 days after ordering. Goods as described. Good service.”

Posted 10 months ago

“Terrible company. When I realized the shipping would be an unreasonably long, I canceled the order. At the time of the cancellation, the order had not shipped. I ask for confirmation of the cancellation and never received such. I repeated this request, also with no reply. I was charged for the product and the product was never shipped or received.”

Posted 10 months ago

“Good purchase and fast shipping”

Posted 11 months ago

“They'll take your money, but won't deliver the goods. I tried contacting them, still waiting the the goods. Is this a scam site?”

Posted 11 months ago

“This company or website is somewhat disorganised. I ordered and paid for a Deuter Exp 16 Air backpack (site did state only a few in-stock) A$180. Shipment was delayed with status showing processing for 3 weeks, no tracking update, no communication re delay. When I sent a message I did receive a prompt and brief reply apologising, shipment issues quoted, refund being processed with matter/order closed and deleted. More than one week later I did receive a full refund. It was processed a few days after my query but due to banking system delays took over a week to finally hit my account. Based on feedback I have viewed this company is improving. Hence 3 stars for effort. Keep up the good work and remember good communication is vital in sales.”

Posted 11 months ago

“Thank you for providing me with a nice new pair of pedals,the second set I have bought from you direct.All good,cheers.”

Posted 11 months ago

“Well packaged item and updated on delivery”

Posted 11 months ago

“Good service thanks.”

Posted 11 months ago

“Sent the parcel I ordered very quickly”

Posted 11 months ago

“Obviously, these items are coming from Korea so they are going to take a while. But the items arrived safely, well packaged, and fit perfectly”

Posted 11 months ago

“Easy order process, competitive price and great communication throughout the process. Seemed genuinely committed to customer service. Would recommend.”

Posted 11 months ago

“Great and easy service!”

Posted 11 months ago

“on shipping on delivery”

Posted 1 year ago

“Got my brake pads at a great price and they arrived in good time.”

Posted 1 year ago

“All received, all in order”

Posted 1 year ago

«
1
2
3
4
5
»

Sewoong International is rated 3.7 based on 1,292 reviews