Sewoong International Reviews

Name: Sewoong International
Rating: 3.66

3.7 Rating 1,295 Reviews

67 %

of reviewers recommend Sewoong International

Company Reviews

Metrics

Info

3.7

Based on 1,295 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 56%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.3 out of 5
Returns & Refunds
Refunds Process	Difficult

About Sewoong International:

BicycleHero The South Korean Largest Cycling Online Store Warehouses are in USA, Taiwan and South Korea. We supply the latest cycling gears, bikes and accessories from the manufacturer's country. Our inventory is almost 30000 SKUs from 1200 world best brands.

Visit Website

Phone:

82314430530

Email:

support@bicyclehero.com

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Sewoong International 5 star review on 22nd January 2024

Anonymous

Anonymous // 01/01/2019

Filter: None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Can't fault the product, but customer service needs some work. Ordered and got confirmation and allegedly posted ( no tracking), nothing received after 30 days contacted customer support by email....again no response for 7 days, chased again. Eventually offered to either refund or post...So went for the post again option...This time got postal confirmation and an actual trackable number which I was able to follow from Korea...all arrived in approx. 9 days ( plus the 30 days and 1 week I had already waited)... Lay back is good mind...”