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Shades of Time Reviews

4.8 Rating 1,672 Reviews

95 %

of reviewers recommend Shades of Time

Company Reviews

Product Reviews

4.8

Based on 1,672 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

+44 1534 720110

Email:

customerservices@shadesoftime.co.uk

Location:

45 King StSt HelierJersey
Channel Islands, UK
JE2 4WE

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Shades of Time 5 star review on 11th March 2022

Shades of Time 5 star review on 11th March 2022

Shades of Time 5 star review on 17th June 2021

Shades of Time 5 star review on 17th June 2021

Shades of Time 5 star review on 17th May 2021

Shades of Time 5 star review on 8th March 2021

Shades of Time 5 star review on 24th December 2020

Jacqueline Pritchard

2

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“!!! A V O I D !!! This is the worse online shopping experience ever! Shocking level of communication. First, no order confirmation email and no reply to numerus emails I've sent. After almost 3 weeks waiting the item has been finally delivered but due to the wrong size been order I have to return the ring back. I've posted item on 10/01, according to tracking details item was delivered on 14/01. And again, no communication... Finally, on the 28/01 I've received an email saying you got my item back and will get back to me within one working day. It is 02/02, no communication (again), no refund, nothing... I've tried to ring you 7 times today and one on, absolutely no on answer phone... I've just spot a note in here on the Merchant Metrics bit "Queries Resolved In - Under An Hour" you must be joking! Sorry to say that but I won't be ordering from this shop again... P.S. I have order exactly the same ring from Ti Sento shop in Netherlands and its been delivered within 5 working days!”

Posted 2 years ago

“Excellent price and speed of delivery first class. Highly recommended.”

Posted 2 years ago

“Very happy with the earrings which were bought as a gift . Although out of stock at the time of ordering ,I was kept informed and they actually arrived earlier than expected . The earrings ( Ti Sento) are really lovely and come beautifully packaged”

Posted 2 years ago

“Really nice product and the parcel came well packaged with a cute little bag to put it in. I will definitely purchase more items in the future.”

Shades of Time 5 star review on 17th May 2021

Posted 2 years ago

“Brilliant service fast delivery happy with products.”

Posted 3 years ago

“The bracelet is a birthday present for my Auntie but not until June but my mam loves it. Thank you.”

Posted 2 years ago

“Very pleased. Order was delivered on time. Well packaged & very good pricing. Will be ordering from Shades of Time again very soon.”

Posted 2 years ago

“Shades of Time have a lovely selection of jewellery to suit all tastes and reasonably priced. They are a very nice company to deal with and their customer service is excellent! Highly recommend Ti Sento”

Posted 2 years ago

“Fab, used several times, speedy service and would highly recommend”

Posted 2 years ago

“Fabulous customer service always reply to emails very helpful and never disappointed with my ti sento items Thank you”

Posted 2 years ago

“Waited for an order from 25th October, knew there was approx four week delay but excepted it. Had broken promises of when I’d receive it, after ignored email I cancelled my order”

Posted 2 years ago

“Speedy delivery, items exactly as photos and description, great price. I'd recommend this shop.”

Posted 2 years ago

“Perfect present and great delivery!”

Posted 2 years ago

“I have not received the order. Tracking number don't help at all. I am disappointed !”

Posted 2 years ago

Hello Marina, I'm very sorry to see you are disappointed with our service. Your tracking number is automatically sent to you in a dispatch email, to the email address we have been provided at the time of checkout. I can confirm that your order has been processed and dispatched by us on the 13th October to the address provided in America, please note that deliveries outside of the UK will take longer to reach our customers. With your email arriving at 11pm and our opening times 9-5pm unfortunately we were unable to respond immediately but will always keep within our 24 hour promise. Please see our reply to your email sent this morning. Kind Regards, Katie

Posted 2 years ago

“Thank you again for lovely items and quick delivery x”

Posted 2 years ago

“Lovely Bracelet.Bought several from Shades of Time and always Satisfied. Reliable,trustworthy company.”

Posted 2 years ago

“This was my first purchase from Shades of Time and it was a good experience. From finding their website to placing my order and receiving my purchase, it was seamless. I was kept informed as to how my order was progressing and when it was despatched. Their pricing is competitive and delivery was via Royal Mail and was very quick. I’m very impressed and I would highly recommend.”

Posted 2 years ago

“The order was well packaged and arrived on time. Was just what I was after.”

Posted 2 years ago

“Great selection, Quick delivery. 5*”

Posted 2 years ago

“nothing like the picture described”

Posted 2 years ago

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Shades of Time is rated 4.8 based on 1,672 reviews