The Shoe Garden Reviews

5.0 Rating 330 Reviews
100 %
of reviewers recommend The Shoe Garden
5.0
Based on 330 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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The Shoe Garden 5 star review on 20th March 2024
Wendy Lockie
The Shoe Garden 5 star review on 5th February 2024
Lynette Warren
The Shoe Garden 5 star review on 22nd January 2024
Maryanne Cummins
The Shoe Garden 5 star review on 22nd January 2024
Maryanne Cummins
The Shoe Garden 5 star review on 16th January 2024
Janelle Paterson
The Shoe Garden 5 star review on 18th December 2023
Natalie Ward
The Shoe Garden 5 star review on 27th October 2023
Melissa Nicol
24
Anonymous
Anonymous  // 01/01/2019
Love this gorgeous shoe shop! The lovely owner, Carol, is so helpful and there’s such a great range of shoes for those of us with longer than average feet. I’ve bought shoes in store before but I just bought a pair online and it was such an easy process. They arrived two days later looking more like a present than an online delivery. Just another lovely touch by Carol.
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Posted 3 months ago
Woohoo! Thanks so much for your beautiful review, Madonna. I'm so glad you enjoy your Shoe Garden shopping experiences, both in-store and online. It means a lot to me. Carolx
Posted 3 months ago
Shoes and you are loved.
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Posted 3 months ago
Aww, that's so kind. I so appreciate your lovely words Leanne. Carolx
Posted 3 months ago
I have been buying shoes from The Shoe Garden from Carol for many years now. Living in NSW has not been a issue, the shoes always arrrive. As those of us with a larger than “average” foot know it is difficult to buy a shoe in a regular store. I have lost count of the number of times I have been told “I’m sorry but we don’t have your size” So at The Shoe Garden it is always a delight to know Carol always has so much to tempt you with. I love waiting for the new season arrivals and my winter boot choice is now extensive! My new sandals arrived today just in time for Christmas: one blue & sparkly pair & another in colour I didn’t have, meringue. I love them both and I’m wearing my meringue ones as I write: love them. They also arrived thoughtfully gift wrapped in Christmas paper! Thank you Carol for your shop and your genuine care for big footed women. Yours in appreciation Sue J PS I tell anyone with a larger foot about you shop
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Posted 3 months ago
Oh Suzanne, you made my heart soar with your amazing review. Thank you!!! I'm so happy that you have a gorgeous collection of shoes now and always enjoy your Shoe Garden shoppping experience. Thanks also for recommending me! Carolx
Posted 3 months ago
Love The Shoe Garden, have previously bought in-store but this time got the shoes delivered by post. Received updates on the order and delivery stages it was at. Love how it came packaged, it felt like getting a present, thank you for the effort. It made me smile. Love the range of shoes you carry.
The Shoe Garden 5 star review on 18th December 2023
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Posted 3 months ago
Thanks for the love Natalie! I'm so glad you enjoyed your first online shopping experience. Carolx
Posted 3 months ago
Beautiful shoes, comfortable, great size and can be worn all day.
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Posted 3 months ago
We are so glad you are enjoying your new comfy sandals, Marilyn. Enjoy looking great and staying comfortable! Samx
Posted 3 months ago
The Shoe Garden is my " happy place" . My favourite is the choice of colours to select from. My latest Bresley Grape Fuschia gorgeous shade of pink, soft leather with detail stitching, very classy.
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Posted 3 months ago
I am so proud The Shoe Garden is your happy place, Bronwyn. And that you love colour ... the pink sandals you just purchased are divine. Thank you for always sharing feedback on your colourful purchases. Carolx
Posted 3 months ago
Since I found The Shoe Garden, I haven't shopped anywhere else for shoes. I feel so blessed to now have beautiful styles, beautiful colours and a great fit with every shoe I buy. So thank you.
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Posted 3 months ago
Well, I feel very blessed that you found me Dominique and that you love The Shoe Garden so much. Thank you! I really appreciate your kind words. Carolx
Posted 3 months ago
Wow what an amazing shopping experience. The Shoe Garden is the absolute best place to shop and is now my favourite. The sandals I received in the post were amazing I was so in love with how they fitted and looked. Thank you Carol for the way they arrived packaged so beautifully with little messages I’m totally in love with Shoe Garden. I will be definitely be telling all my family and friends and will continue buying your beautiful shoes. Thank you again Carol you’ve made me a very happy lady and my feet thank you for the most comfortable, beautiful shoes 😊.
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Posted 3 months ago
Oh Veronica, you have absolutely made my day with your wonderful words. I'm so, so, so happy and proud that The Shoe Garden is your favourite shoe shop. And that you love your gorgeous new shoes. You've made ME very happy, too! Carolx
Posted 3 months ago
Beautiful range on shoes. Fast and good service
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Posted 3 months ago
I really appreciate your kind words Rachel. I'm so glad you enjoyed your Shoe Garden shopping experience. Carolx
Posted 3 months ago
Carol is lovely. Very friendly and helpful. Each show box is wrapped like a present which makes receiving the item even more exciting and heart felt
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Posted 3 months ago
Oh, you're so kind, Helaine. We love wrapping your shoes and I'm so happy that you enjoy receiving them. Thank you! Carolx
Posted 3 months ago
As a tall gal with longer than average feet, I have a limited options for shoe shopping, especially in Australia. But this is by far my favourite shoe shop, the service is impeccable, the range is excellent, and the delivery comes with lollies. I don’t live in Qld (yet, I will be moving there in 2024), so most of my purchases have been online, so I have (unfortunately) had return 2 pairs of shoes, which was not an issue and was a fast and easy process. Carol understands us and knows what we need. And her pre-owned range is a fantastic idea and reduces waste too. All in all, us “tall gals” are lucky to have Carol. 💕
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Posted 4 months ago
I'm so proud to be your favourite shoe shop! Thank you for your lovely words. I look forward to welcoming you into The Shoe Garden next year when you move to Brisie. Carolx
Posted 4 months ago
The shoes were gorgeous & come wrapped with such love & care🩷 And love the way Carol always sends a follow up message - such a pleasurable experience shopping with The Shoe Garden - thank you 🙏
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Posted 4 months ago
Awww, you're so welcome Liz. We love our shoes and our customers! Carolx
Posted 4 months ago
I am so happy I discovered the Shoe Garden. As a girly with size 13 feet it’s been a tough life trying to find functional, gorgeous & comfortable shoes! I’ve purchased two pairs so far & am now a loyal shoe garden customer. Carol & the girls are amazing! And how cute is the packaging. 10/10 here!
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Posted 4 months ago
Thank you April for your lovely words. We are so happy that we have been able to help you find some beautiful shoes. Cheriexx
Posted 4 months ago
Carol is always super-efficient with posting the shoes and very helpful. It’s nice to have a place to go and actually try on the shoes instead of guessing sizing.
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Posted 4 months ago
I really appreciate your kind words, Sarah. Thank you! Carolx
Posted 4 months ago
My first time shopping at The Shoe Garden will not be my last. Fast delivery not to mention the care taken in the wrapping of my parcel. The sandals gorgeous.
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Posted 4 months ago
That makes me so happy to hear, Sharon. Thank you so, so much for your lovely feedback. I look forward to you finding something else gorgeous next time. Carolx
Posted 4 months ago
My 2 pair of Kirra Sandals arrived today , just in time for Melbourne Cup Day . Wearing the Blue ones .Thankyou Carol . I love them both . So Comfy and look fantastic . Tha jyou Charmaine Blundell xx
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Posted 4 months ago
Yay! You're so welcome Charmaine. I loved the video you posted on socials ... the blue Sentia sandals went perfectly with your outfit! Enjoy. Carolx
Posted 4 months ago
Great service, great shoes!
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Posted 4 months ago
Hi Effi. Thank you so much for the five stars and your kind words. Carolx
Posted 4 months ago
I bought a pair of KatienMe Ember Fuchsia extremely happy with the service from The Shoe Garden & 🩷 the shoes ! Thank you Anna
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Posted 4 months ago
Hi Anna. Thank you for your lovely review. We are thrilled to hear that you love the KatienMe Ember in Fuchsia. Beautiful shoe , amazing colour. regards Cherie xx
Posted 4 months ago
Friendliest shoe shop ever. Very helpful and with a great range for all occasions.
The Shoe Garden 5 star review on 27th October 2023 The Shoe Garden 5 star review on 27th October 2023
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Posted 5 months ago
Yay, I love that title ... thanks sooooo much Melissa! Carolx
Posted 5 months ago
The Shoe Garden's service is truly wonderful! From the moment Carol opened the store, and I first went there I was greeted with warmth and professionalism. Carol was incredibly knowledgeable and helped me find the perfect pair of shoes that not only fit perfectly but also matched my style. Her attention to detail and commitment to customer satisfaction are exceptional. Not to mention her commitment to bringing incredible shoes to us longer footed girls. The Shoe Garden creates a shopping experience that goes above and beyond, and I couldn't be happier with their service. It's a true gem in the world of footwear shopping!
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Posted 5 months ago
Oh Cathy, you've made me teary! Thank you so much for your beautiful and kind words. I remember your first visit and how gorgeous and excited you were. I appreciate that you continue to shop with me even now that you're interstate. Thank you again! Carolx
Posted 5 months ago
The Shoe Garden is rated 5.0 based on 330 reviews