The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 337 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 337 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 20th March 2024

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Carol is always super-efficient with posting the shoes and very helpful. It’s nice to have a place to go and actually try on the shoes instead of guessing sizing.”

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Posted 5 months ago

I really appreciate your kind words, Sarah. Thank you! Carolx

Posted 5 months ago

“My first time shopping at The Shoe Garden will not be my last. Fast delivery not to mention the care taken in the wrapping of my parcel. The sandals gorgeous.”

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Posted 5 months ago

That makes me so happy to hear, Sharon. Thank you so, so much for your lovely feedback. I look forward to you finding something else gorgeous next time. Carolx

Posted 5 months ago

“My 2 pair of Kirra Sandals arrived today , just in time for Melbourne Cup Day . Wearing the Blue ones .Thankyou Carol . I love them both . So Comfy and look fantastic . Tha jyou Charmaine Blundell xx”

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Posted 5 months ago

Yay! You're so welcome Charmaine. I loved the video you posted on socials ... the blue Sentia sandals went perfectly with your outfit! Enjoy. Carolx

Posted 5 months ago

“Great service, great shoes!”

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Posted 5 months ago

Hi Effi. Thank you so much for the five stars and your kind words. Carolx

Posted 5 months ago

“I bought a pair of KatienMe Ember Fuchsia extremely happy with the service from The Shoe Garden & 🩷 the shoes ! Thank you Anna”

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Posted 5 months ago

Hi Anna. Thank you for your lovely review. We are thrilled to hear that you love the KatienMe Ember in Fuchsia. Beautiful shoe , amazing colour. regards Cherie xx

Posted 5 months ago

“Friendliest shoe shop ever. Very helpful and with a great range for all occasions.”

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Posted 5 months ago

Yay, I love that title ... thanks sooooo much Melissa! Carolx

Posted 5 months ago

“The Shoe Garden's service is truly wonderful! From the moment Carol opened the store, and I first went there I was greeted with warmth and professionalism. Carol was incredibly knowledgeable and helped me find the perfect pair of shoes that not only fit perfectly but also matched my style. Her attention to detail and commitment to customer satisfaction are exceptional. Not to mention her commitment to bringing incredible shoes to us longer footed girls. The Shoe Garden creates a shopping experience that goes above and beyond, and I couldn't be happier with their service. It's a true gem in the world of footwear shopping!”

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Posted 6 months ago

Oh Cathy, you've made me teary! Thank you so much for your beautiful and kind words. I remember your first visit and how gorgeous and excited you were. I appreciate that you continue to shop with me even now that you're interstate. Thank you again! Carolx

Posted 5 months ago

“The service is excellent. Carol is efficient and helpful.”

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Posted 6 months ago

I so appreciate your kind review, Kathleen. Many thanks! Carolx

Posted 5 months ago

“Yet again Carol provided the most incredible customer service. I had some questions about a a couple of pairs of shoes but couldn’t get in to try them on. She answered my questions, made suggestions and I knew I could trust her advice. So grateful for Carol’s amazing help and support that means I’ve got another pair of gorgeous and comfortable shoes!”

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Posted 6 months ago

Oh Emily, thank you for your kind words. I'm so glad I was able to help and you found something perfect for you. Yay! Carolx

Posted 5 months ago

“I have just received my 2 pairs of shoes, could not be happier with the fit and style. Having a size 12 foot I have always struggled to find comfortable stylish shoes. Will definitely be a returning customer.”

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Posted 6 months ago

So pleased that your beautiful new shoes are everything you were hoping for Rhonda. We look forward to helping you in the future. Cherie xx

Posted 6 months ago

“Shopping at The Shoe Garden has been a game changer for me - being able to reliably buy fashionable, pretty and affordable shoes in my size continues to astound me after years of cramming my feet into shoes two sizes too small! Carol, my feet are so grateful to you!”

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Posted 6 months ago

Thank you Sam, for your lovely review. We are thrilled that your shoes are now fashionable, pretty, affordable and comfortable. Cherie xx

Posted 6 months ago

“Lovely doing business with this company,delivery prompt,and Crol was in contact throughout whole thing,Condition of pre loved was perfect! Just a shame they don't fit me,but will fit my sister ❤️”

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Posted 6 months ago

Thanks for your lovely review, Kaye. Your sister must be very happy! I really appreciate your kind words. Carolx

Posted 6 months ago

“So excited to come home from my holiday and these were on my doorstep...Amazing arch support and comfort also so good for the upcoming summer months as they are adjustable.. I'm thinking I may need the other colour.. Outstanding service as always..”

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Posted 6 months ago

Thank you so much for your lovely review, Cindy. I'm so glad you love your new "Fit" sandals by Hush Puppies. They are so adjustable; just perfect for summer as you say. I smiled when I saw your order come through for the multi-coloured pair. Enjoy and thanks again. Carolx

Posted 6 months ago

“Great shoes, super comfy, supportive and stylish. Superb service as always. Thank you Carol!”

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Posted 6 months ago

Oh, you're so very very welcome! I'm so glad you love your Shoe Garden shopping experience. Carolx

Posted 6 months ago

“My only place I buy shoes from,I have been a loyal customer of Carole,and her staff.There are always amazing sales,and she has an excellent PRE-LOVED range, which i have bought the finest styles from. You provide us big footed girls,with the glamour we cant get anywhere else...Thank You so much”

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Posted 7 months ago

Thank you for your beautiful review, Tanay. I so appreciate your kind words and amazing loyalty. Here's to more glam in the future! Carolx

Posted 7 months ago

“I just loved my pink shoes ! They fit perfectly and I bought a second pair in Navy as they were so comfortable. These are going to be worn with a special occasion in mind. Thankyou Carol for stocking beautiful shoes for wide feet !!!”

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Posted 7 months ago

Woohoo! You're so welcome, Marie. It did make me smile when I saw your second order come through for another pair. Yah for comfort and style! Carolx

Posted 7 months ago

“Such a beautiful shop that warms my shoe fetish heart 💞 so many options, it’s always so hard to choose!”

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Posted 7 months ago

Aw, thanks so much Ally! For too long, we haven't had choices and I'm so proud that we all have that now. I appreciate your lovely words. Carolx

Posted 7 months ago

“I've purchased a couple of shoes from the Shoe Garden and they are beautiful, just received an order yesterday and I'm delighted, they are always packaged beautifully, and the little surprise of a bag of lollies, I have always had trouble getting shoes as I have large feet and sometimes have had to get Men's shoes, but not any longer. Thank you for the fast delivery and follow-up. Cheers. AR.”

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Posted 7 months ago

Hi Annette Thrilled that you have received your new shoes promptly. Gorgeous shoes deserve to be wrapped beautifully, and who can resist the odd lollybag! Cherie xxx

Posted 7 months ago

“These are comfy and easy to put on and off with the Velcro strap. They are quite a wide shoe so they aren't tight across the top of the foot which is good.”

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Posted 7 months ago

Hi Robin So pleased that you are loving your new Rilassares. Comfort and looks are certainly a great combination. Cherie xxx

Posted 7 months ago

“I can always rely on Carole and her team for great service. My shoes are always shipped in a timely manner and if I have accidentally not ordered the correct size, someone from the team will call me prior to shipping.”

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Posted 7 months ago

Hi Yulunda Thank you for your kind words. We do try ensure that all our wonderful customers receive their beautiful shoes quickly. Accidents do happen and we are only too happy to help. Cherie xxx

Posted 7 months ago

The Shoe Garden is rated 5.0 based on 337 reviews