The Shoe Garden Reviews

Name: The Shoe Garden
Rating: 4.98

5.0 Rating 337 Reviews

100 %

of reviewers recommend The Shoe Garden

5.0

Based on 337 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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The Shoe Garden 5 star review on 20th March 2024

114

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I adore The Shoe Garden, not only does Carole pick the best range of shoes, her descriptions on size make buying online failsafe, something I’ve always struggled with previously. Shoes are always sent out fast and packaged well.”

Helpful Report

Posted 7 months ago

Oh Sharon, thank you so much for your amazing review. I'm especially glad that our sizing tips are helpful for you. I appreciate you taking the time to share your thoughts. Carolx

Posted 7 months ago

“I haven't looked anywhere else for beautiful shoes for years now...no need! At The Shoe Garden I get awesome customer service... both in store and online and the best range of gorgeous long shoes in beautiful colours that make my heart sing. Thankyou Carol for getting it right every time. You really do sell happiness 😊”

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Posted 7 months ago

Oh Jan, thank you so much for your beautiful review. You've totally made my day! I'm so happy that your heart sings (such a great expression) when you shop at The Shoe Garden. Thank you!! Carolx

Posted 7 months ago

“Absolutely love my boots. They fit well & are very comfortable. The delivery was super quick. With a big foot its been very difficult to get good cheap boots over the last 40yrs, not anymore & now I don't have to wear my steel caps to walk the red carpet for work. Thanks so much Carol, they're gorgeous & I can't wait to strut that carpet.”

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Posted 7 months ago

Oh, you're so welcome Narelle. Enjoy strutting the red carpet in style and comfort! Your review has made my day! Carolx

Posted 7 months ago

“Ordered Paradise slides by Hush Puppies in new lemon colour. Gorgeous. I now have seven pairs! Ordering online was easy and received my parcel extremely quickly,. Thanks for the excellent service.”

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Posted 7 months ago

Yay for finding a shoe you love ... and buying it in every colour! I'm so glad you love the Paradise slides; they're one of my faves, too. And the lemon is utterly gorgeous. Thanks for your feedback, Susan. Carolx

Posted 7 months ago

“TSG has the most expedient service of any shop I deal with online. My new sandals are lovely. Very comfortable insole. Soles are a little heavy but I think I will get used to that.”

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Posted 7 months ago

Oh, that makes me so happy to hear, Jillian. And I'm glad you love your new sandals. Carolx

Posted 7 months ago

“I have been shopping at The Shoe Garden for 10 years now! Carol is so delightful and her shoe taste is on point. Nothing is ever too much effort and the gold star customer service is always over delivered. Thank you Carol ❤️”

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Posted 7 months ago

Awww, thanks so much Tash for your gorgeous words. You've totally made my day! Carolx

Posted 7 months ago

“As usual Carol, offers a great selection of shoe for the larger foot. My new Rollie Derby Pink Snake are wonderful. Size and fit were just as advertised. They arrived within 3 days of placing my order. Excellent service.”

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Posted 8 months ago

Awww, thanks so much Margie. I'm so happy you love your new Rollies and that they arrived in such a speedy fashion. We know how excited customers are when they order shoes, so we do try and get them on their way ... stat! :-) Carolx

Posted 8 months ago

“Second purchase - great selection in my size, some classic designs as well as some fun styles - love the presentation of the package I received so much care was taken to wrap it nicely & femininely & still delivered in a couple of days”

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Posted 8 months ago

Hi Marietta We are delighted to hear that you love our range. Our aim is to have beautiful shoes for every occasion. The online packing is also a fun part of our day, so am thrilled that you love it. Cherie x

Posted 8 months ago

“My valerio conti gladi nudes are comfortable and look great on and I have had lots girls ask me where I bought them.”

The Shoe Garden 5 star review on 24th July 2023

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Posted 8 months ago

Hi Roxanne Your new Valerio Conte nudes look amazing!! Beautiful and comfortable is the perfect description. Enjoy all the compliments. Cherie xx

Posted 8 months ago

“I purchased a pair of white Valerio Conti shoes a few weeks ago. Then a couple of weeks ago I noticed that a pair of black shoes had become available in my size. Snapped them up immediately at the sale price. Really happy. These espadrilles are the most comfortable shoes I have ever worn.”

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Posted 8 months ago

Hi Pamela So thrilled that you love your Valerio Conte shoes. They certainly are beautifully comfortable. Great to hear you could pick up another colour and on sale - Win Win. Cheriexx

Posted 8 months ago

“Excellent service as always. More beautiful shoes to add to my collection”

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Posted 9 months ago

So pleased we could help, Eleanor! We do love what we do, selling beautiful shoes to beautiful customers.Cheriexx

Posted 9 months ago

“I love these sandals. I’ve had a khaki pair the same for a number of years and I’ve worn them to death. It’s just the best cut for someone with a narrow foot that has spread with age. Thank you very much to the kind person who gave up their nearly perfect shoes so that I might get such joy from them.”

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Posted 9 months ago

How wonderful that you could find this great shoe in our Pre-Loved range. We love that the Love can continue. Cheriexx

Posted 9 months ago

“Fantastic service. I love my new pink boots. Very quick and great customer service which helped me determine what size I needed - especially given i was ordering from overseas. Highly reccomend.”

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Posted 9 months ago

Brianna, we are so happy to hear that the size worked for you. We are always happy to help customers like you find shoes they love that also fit well. Enjoy. Samx

Posted 9 months ago

“Every woman NEEDS a pair of black court shoes - they are essential for business dress; however finding a pair of size 12 has been a challenge. So excited to find them here. I’ve tried them on - so comfortable. Thank you for stocking these - I’m a very happy customer.”

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Posted 9 months ago

Hi Marjanna, we are so delighted that you were able to find a pair of work shoes in your size that look good and are comfortable too. That is what The Shoe Garden is here for so it makes us very happy when you're happy! Samx

Posted 9 months ago

“I was very excited to get my parcel! The shoe garden always has excellent choices and 8 love my D and J suede boots! It was also my first time buying preloved shoes on line! No need to worry! The description was first rate and the Beautifeel sandals are awesome! Thank you Shoe Garden!”

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Posted 9 months ago

Hi Felicity We are so thrilled that you love your new boots and enjoyed shopping in the pre-loved section. There certainly is lots to choose from at The Shoe Garden Cherie xxx

Posted 9 months ago

“Shopping at the Shoe Garden is such a wonderful experience, either online or instore. ❤️❤️❤️”

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Posted 9 months ago

Thank you for your lovely words, Cherie! It makes us so happy that you enjoy your shopping experience with us. Samx

Posted 9 months ago

“I love my new Supersoft Scottie purple shoes! So comfortable… and Carol’s service is second to none! The delivery was extremely quick, the shoes come gorgeously wrapped with a handwritten note, and some little sweet treats to top it all off 💜🥰💜”

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Posted 9 months ago

We really do love helping people find great shoes and sending them out to new homes. Thanks, Kim, for your support! Samx

Posted 9 months ago

“Always great service - prompt and friendly help with telephone queries (about fit/length, etc), gives regular tracking updates, and prompt delivery interstate. Lovely packaging too, makes opening up orders even more of a pleasure.”

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Posted 9 months ago

We do love what we do and are so pleased you do too. Thank you so much for shopping at The Shoe Garden

Posted 9 months ago

“I have never been to the store as I live in NSW. Love the online store”

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Posted 9 months ago

That makes me so happy to hear! I love that you love my online shop, Kay. Many thanks. Carolx

Posted 9 months ago

“Whole process was fabulous 👌 I ordered and paid and shoes were delivered promptly. I also enjoyed the website and selection of shoes. Will be back”

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Posted 9 months ago

I'm so happy to hear your enjoyed your Shoe Garden shopping experience, Lisa. I look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 9 months ago

The Shoe Garden is rated 5.0 based on 337 reviews