Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

The Shoe Garden Reviews

5.0 Rating 336 Reviews

100 %

of reviewers recommend The Shoe Garden

Company Reviews

Product Reviews

5.0

Based on 336 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Write Your review

Tell us how The Shoe Garden made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Shoe Garden 5 star review on 20th March 2024

The Shoe Garden 5 star review on 5th February 2024

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 22nd January 2024

Maryanne Cummins

The Shoe Garden 5 star review on 16th January 2024

Janelle Paterson

The Shoe Garden 5 star review on 18th December 2023

The Shoe Garden 5 star review on 27th October 2023

114

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A beautiful shoe store with personalised service and gorgeous stock for shoe sizes 10-12 Au. Carols business also supports the MicroLoan Foundation, an organisation that supports women in Africa with small loans. It's a win for women all round.”

Posted 16 hours ago

Thank you so very much for you lovely review! I agree: it's definitely a win win when you can find gorgeous shoes AND help empower women in regional Africa. Carolx

Posted 51 minutes ago

“Great shoe style and size choices. Reasonably priced and fast delivery.”

Posted 17 hours ago

I so appreciate your kind review, Heather. Thanks so much for shopping at The Shoe Garden and we look forward to helping you find more gorgeous shoes in the future. Carolx

Posted 50 minutes ago

“I'm so thrilled to have found the shoe garden! It's hard having large wide feet to find attractive shoes. My rainbow runners 🌈 arrived in super quick time and I love them. They were beautifully packaged and came with a little treat on top of everything else... will definitely be shopping here for my future purchases! ⭐️⭐️⭐️⭐️⭐️”

Posted 6 days ago

We are thrilled you have found us, too, Janine! Those rainbow runners are glorious. Thank you for your beautiful review and we look forward to helping you find something else gorgeous and that fits you well. Carolx

Posted 5 days ago

“I've struggled all my life to find long stylish shoes. I'm 51 in August & so excited to discover The Shoe Garden... Great selection, great service & a personal touch gift wrapping... So grateful Carol, thank you...🤗🥂”

Posted 6 days ago

Yay! I'm so glad you've discovered us, Jennifer. Thank you for your lovely feedback. And you've very welcome! Carolx

Posted 6 days ago

“Bye bye, dull sneakers from the men's section. Hello, flame red long suede boots! Carol knows the seize of my feet by now and advises me about the size of a particular brand. But one day I will visit the shop and feel like a child in a candy store.”

Posted 1 week ago

Petra! You made me smile and laugh out loud in delight reading your beautiful words. I'm soooo glad you love your flame red long boots! And we look forward to welcoming you to The Shoe Garden in person one day. Carolx

Posted 1 week ago

“Very thankful to this shop in qld helping us to look elegant with elegant and stylish shoes every time”

Posted 1 week ago

It is our absolute pleasure, Ola! I'm so glad you have found us and enjoy our range. Your kind support is so appreciated. Carolx

Posted 1 week ago

“So exciting to find a store that has beautiful shoes for those of us blessed with big flippers! Boots arrived packaged so beautifully!”

Posted 3 weeks ago

We're so happy you found The Shoe Garden, Dawn. We loook forward to helping you find more gorgeous shoes for your beautiful, long feet! Samx

Posted 3 weeks ago

“Beautiful shoes, a lovely owner, and fabulous service. Every pair of shoes is sized accurately unlike most other outlets.”

Posted 3 weeks ago

You've made my day, Dianne! Thank you for your beautiful feedback. Carolx

Posted 3 weeks ago

“The shoes are lovely, unfortunately too long. After a quick call with Carol they're on their way back and smaller size will be sent. A pleasure to buy from this company.”

Posted 4 weeks ago

Oh, thanks so much Patricia and I'm so glad we could organise a swap for you. They'll be on their way to you soon. Carolx

Posted 3 weeks ago

“I love telling people where I get my shoes from, as I always get asked, and lots of compliments!! Once again, I’m a very very happy customer thanks to Carol 💕”

The Shoe Garden 5 star review on 20th March 2024

Posted 4 weeks ago

Yay! I love that Wendy! It's about time our beautiful long shoes were complimented. Thanks for the lovely feedback. Carolx

Posted 3 weeks ago

“Great service, customised communication and beautiful packaging. So much care is shown to customers of the Shoe Garden. Highly recommended for ladies with large feet!”

Posted 1 month ago

You've made my day, Christine! Thank you so much for your lovely review. Carolx

Posted 1 month ago

“Brilliant service quick delivery and tracking number supplied so you know when parcel coming”

Posted 1 month ago

We're so glad you were happy with our service, Mavis. That makes us happy, too! - Samx

Posted 1 month ago

“The Shoe Garden is my go to shop for all of my shoes. Carol gives accurate informatoin on the shoe widths/lengths etc and I have never had a pair that didnt fit my feet. It's so much easier shoping at the Shoe Garden, than going to shops and being diappointed they don't carry your shoe size.”

Posted 1 month ago

I was so chuffed to read your lovely review, Sandie. I am so proud to be your go-to shop and happy that our sizing information and descriptions are helpful. Carolx

Posted 1 month ago

“Hi Carol I struggle to find shoes in my size ,after buying a pair from you it has be world changing for me . The service excellent and delivery time exceptional. Thank you so much”

Posted 1 month ago

Oh Clare, you took my breath away with your kind words. I am so happy you found me and that your world now includes gorgeous shoes that fit your long feet. Carolx

Posted 1 month ago

“I loved every shoes I purchased and it’s absolutely fit me well and it’s comfortable. They are the best .”

Posted 2 months ago

Woohooo! That makes me so happy to hear, Wakesa. Thank you so, so much for your kind words. Carolx

Posted 2 months ago

“Carol and her shop are just fantastic, excellent customer service. My latest purchase, pink boots, fit perfect 👌😁Im so happy to support Carol's small business 👌👍😁”

The Shoe Garden 5 star review on 5th February 2024

Posted 2 months ago

Awww, thanks so much Lynette. I really appreciate your support and kind words. The boots look fabulous! Carolx

Posted 2 months ago

“I adore shopping at the Shoe Garden. I've always popped in when in Brisbane...but the other week I needed some shoes for an event and couldn't make it down to Brisbane. How easy and enjoyable was the online experience!!! The shoes were dropped off by a friendly courier...and I loved the little extra touch that Carol put into the delivery, beautifully wrapping each box! My own presents...so much fun, and the shoes were perfect. Exactly as described.”

Posted 2 months ago

Well, you've totally made my day today, Jade! Thanks so much for your wonderful review. I'm so glad you enjoyed your online shopping experience as much as shopping in-store. Carolx

Posted 2 months ago

“Carol and the team are amazing - hands down the best and only shoe shop I got to now.”

Posted 2 months ago

Danielle, thank you! We are so thrilled to be your go-to for beautiful shoes and we look forward to helping you again. I'm doing a happy dance - Samx

Posted 2 months ago

“We love this store and Carol looks after our family well. Her communication with us has been very timely, accurate and helpful. We have shopped in store once and several times online.”

Posted 2 months ago

It's my absolute pleasure Janelle. Thank you so much for your lovely review; I appreciate your kind words very much. Carolx

Posted 2 months ago

“Absolutely loving my new Bresley Poncho ballet flats in stunning camel colour. These are true to description, buttery smooth soft leather and fit like a glove. Straight out of the mail box and onto my feet for a whole day thanks to the inner cushioning! I placed my order over the Christmas break and they arrived interstate to my letter box whilst The Shoe Garden was supposedly still closed… how does that happen? Thank you Carol and team once again… you continually go above and beyond our expectations which is much appreciated and why we keep coming back! Love these deliveries with the specially wrapped boxes complete with some fave lollies included!!!”

The Shoe Garden 5 star review on 22nd January 2024

The Shoe Garden 5 star review on 22nd January 2024

Posted 2 months ago

Woohoo! Thanks for your beautiful words, Maryanne. I'm so happy you love your new shoes AND that we managed to surprise you with a quick delivery over Chrissy. Carolx

Posted 2 months ago

«
1
2
3
4
5
»

The Shoe Garden is rated 5.0 based on 336 reviews