Mango Reviews

2.5 Rating 164 Reviews
37 %
of reviewers recommend Mango
2.5
Based on 164 reviews
Shipping & Delivery
Delivery Methods
Courier
Customer Service
Communication Channels
Telephone

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I've tried 4 times to make an order and it won't go through. I emailed them and got no reply. I called them and spoke to someone who told me I needed to create a new account and she placed the order online for me. Great, right? I got an email 2 days later that the order was canceled. What? Why?
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Posted 4 years ago
Absolutely terrible customer service! There are repeatingagain again "there is a problem with Logistic".
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Posted 4 years ago
Is there 0 stars option? It's been over month still waiting for delivery. Unacceptable
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Posted 4 years ago
Love mango but their delivery is shocking. Terrible service. Never ordering online again.
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Posted 4 years ago
Order never came but now they want me to sign up for their membership! I’m canceling my payment for the item! Lousy company, scam artists.
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Posted 3 years ago
Hi. Will never place an order again. Absolutely terrible customer service, a woman Andrea was very rude to me on the phone and when I asked for her name she just hang up on me! Absolutely disgusting customer service!
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Posted 4 years ago
Told me to wait a month for an exchange ! Said they Won’t talk to me till that time frame has passed
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Posted 4 years ago
Should have read the reviews before placing my order. Genuinely the worst online purchasing experience I've ever made. You best hope you don't have to deal with customer support. You will be waiting 4-5 days per response to receive the most generic response that doesn't solve your issue and shows they didn't bother to read your email. I spent over £700 with them, and they were so unwilling to help that in the end I decided to send everything back even though I actually wanted most of the order. What a waste of a sale on their behalf. Returning the items was just as excruciating with their support team adamant the order had been collected, when I could clearly see the items still in my house, ready for collection...
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Posted 4 years ago
Just terrible. Never again. They said 2-7 days. 15 has passed and i can't get my order. 7 days passed and they did send it. I'm desperate.
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Posted 4 years ago
After 7 Months and a lot of problems I just got my Money back of items that where never shipped! Terrible service!! Never again
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Posted 4 years ago
The gold standard of their industry. Great value for money, high quality bikes, reliable fun and attractive to ride and to top it off - top notch customer service. What's not to love.
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Posted 6 years ago
Mango is rated 2.5 based on 164 reviews