Scout Store Reviews

4.3 Rating 907 Reviews
81 %
of reviewers recommend Scout Store
4.3
Based on 907 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 86%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Read Scout Store Reviews
Visit Website

Phone:

07511072493

Write Your review

Tell us how Scout Store made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
Parents guides arrive quickly. They are not as good as previously bought years ago but sadly they have been discontinued
Helpful Report
Posted 4 years ago
As an overseas customer (New Jersey, USA) the shipping charges were very reasonable, but I would gladly pay for something with tracking. Also having an ETA on my package would be nice.
Helpful Report
Posted 4 years ago
Easy to use website and a very quick dispatch
Helpful Report
Posted 4 years ago
Los artĂ­culos que he comprado son de buena calidad y los precios son razonables.
Helpful Report
Posted 4 years ago
All arrived...neatly packaged........on time too ..... :):):)
Helpful Report
Posted 4 years ago
I got my order fine. But the scout logo was missing from my bag pack, so it kinda defeated the purpose of buying from the scout store.
Helpful Report
Posted 4 years ago
Easy to browse pay and quick delivery. Also on line chat quick responsive and helpful
Helpful Report
Posted 4 years ago
Ordered 40 year service award x 2. Initial response was that it was on its way but nothing received. Some 2 weeks later received an email to confirm my details and when the award was presented. Not a problem. I believe that Compass is the main issue. I chased, through Gilwell, this award and I understand this type of award the record take a while to catch up. Eventually dated 1 January 2019. Good that due caution is taken to gains extra badges.
Helpful Report
Posted 4 years ago
As a new leader and a veteran, this was a perfect choice. Only issue was cost to the Scout Store of a DHL delivery for a lightweight, small (and low cost) purchase. I'd have been happy with Royal Mail delivery.
Helpful Report
Posted 4 years ago
Always a fast, efficient and friendly service, providing a range of quality items.
Helpful Report
Posted 4 years ago
Perfect customer service! Easy to execute the order, clear acknowledgment of my purchase and using tracking information regarding my delivery that ultimately arrived in a secure and timely manner - Thank you Scout Store!
Helpful Report
Posted 4 years ago
Easy to use and great delivery times
Helpful Report
Posted 4 years ago
Very good service
Helpful Report
Posted 4 years ago
Every item ordered was in stock. I found the website easy to navigate and the order was delivered promptly. Couldn’t have been easier.
Helpful Report
Posted 4 years ago
easy to use the on line shop - and I hate computers and shopping! Good arrived in a timely way and were as described online.
Helpful Report
Posted 4 years ago
Was able to order all the updated forms I required
Helpful Report
Posted 4 years ago
I accidentally put the wrong size for uniform and when I realized a hour later I tried to change the order and wasn't able to. I payed for next day delivery and that did come but then I have had to return items and think I should have them returned next day as well as I payed for the service.
Helpful Report
Posted 4 years ago
fast delivery, easily navigated website, reasonable prices what more would a budding Scout want?
Helpful Report
Posted 4 years ago
A very good service nearly all items in stock and delivered very quickly.
Helpful Report
Posted 4 years ago
I have returned the top - it is too small so I have returned it to be swapped for a larger size. I hope the swap will be smooth
Helpful Report
Posted 4 years ago
Scout Store is rated 4.3 based on 907 reviews