Craftables Reviews

4.8 Rating 1,404 Reviews
97 %
of reviewers recommend Craftables
4.8
Based on 1,404 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Craftables Reviews
Visit Website

Phone:

3092642020

Location:

800 bill Jones industrial drive, Nashville, TN 37172,
37172

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Works great very easy to use and weed.
Helpful Report
Posted 2 years ago
I made an order on Nov 24th and it is now Dec 4th. No update on my order since the day of my order, seems like they don’t care about their customers since it has been THIS long and I haven’t received ANY news or update. It even made me think I’m getting scammed! I want a FULL refund. I do not recommend this site AT ALL. All of this is such a waste of time. Don’t order from here EVER.
Helpful Report
Posted 3 years ago
Overall, the vinyl is a good price. They do process and ship fast. However, they ship materials (I’ve only bought sheets) in polypropylene bags so vinyl comes bent at the corners or sometimes with a crease in the middle. I’ve ordered three times from them and didn’t have an issue until my most recent order. I ordered a color that apparently they don’t have in stock but have the color listed in their drop- down box. I contacted them by email as soon as I received my shipment. A woman by the name of Erin asked for a picture of what I received. I sent her a side by side picture of the correct vinyl that I received earlier in the month vs the one I just received-I heard nothing back. I sent a follow-up to her the next day. I was pretty much told that I was sent the correct vinyl and that they only offer Red not Ruby like I had bought. She said I could return it. I asked if they covered shipping to which she responded only if there was an error on their part. Believing that there was, in my final email to her I sent a snap shot of the Craftables website with the color Ruby listed in the drop-down box to show that was indeed that option and that is what i purchased, not red. I never received a response. I will not purchase from a company that cannot rectify their errors. The shipping to return the items should have been paid by them since this was their error. The experience left me disappointed-I will no longer purchase vinyl from them in the future and will take my business elsewhere.
Helpful Report
Posted 3 years ago
Craftables is rated 4.8 based on 1,404 reviews