Shoplifo Insights

Shoplifo have a Customer Happiness Grade of E. Customers are unhappy with their prices, delivery and refunds.

 

E
Happiness Grade
D

Price - Average

50.00%
Industry Average
" To say Im dissatisfied is an understatement, as the photograph and write up suggested that the price was in line with the Facebook visuals, and quality. "
- ANDY RAEBER
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D

Delivery - Average

50.00%
Industry Average
" I would advise anyone trying to buy from Shoplifo, to be careful. This scum I think based in Asia, when they pretend from USA, to charge customers by USA Dollar. I have ordered two items from their website which I liked, when the delivery arrived I found absolutely different items I had chosen. Very very disappointed, to waste my money. "
- Anonymous
" Stay away from this company, been waiting 20 days for delivery on item that was shipped 2 day express. Only response from company is BS run around! Please forward. Think there a scam! "
- Steven Potter
F

Refunds - Difficult

33.33%
Industry Average
" com Address: Luylin 883 - D - 117 City: Sofia Country: Bulgaria zip: 1324 Don't declare value to the package since it is returned item if they ask you to declare value put 10 $ When you send it send us tracking numbers, when product arrives we will make inspection and will refund/exchange. "
- ANDY RAEBER
" They first lied to me and said the product was made of leather and it was not. Then they said they would refund my money and they actually charged me twice. I am so disgusted with this company I am not letting this go. If they can do it to me they will try and do it to someone else. "
- Anonymous

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Alice, Customer Support