“I have been shopping at Shop Rite for many years but I will NEVER shop there again. I placed an online order. I never received notice that anything wasn’t in stock or if I wanted a substitution. I went to pick up the order just to discover that a third of it was missing!! There was no order summary listing what was missing just a cash register receipt. Customer service was horrific. I called and was kept on hold for 20 minutes just to be told I’d have to call back tomorrow!! I know it won’t affect their bottom line but I will never shop there again and I used to order about $500 a month. I guess I’ll go back to Giant and Safeway.”
