“I've already left a review in the past, so this is pretty much a summary of the same: super convenient, love that there's delivery, enjoying my juice, friendly staff, but it sucks that I have to jump through hoops to redeem my points.”
“I ordered a box of certain vape pods, they accidently sent the correct brand but wrong model (very easy mistake to make since the boxes are identical with 1 different number on it). I sent them a message and they immediately sent me not only the correct one but a extra one as well with a sincere apology. They told me not to worry about sending the wrong item back. They went above and beyond to fix the issue. I will deffinatley be giving them my business again! Thankyou smokeless vape & cbd.”
“Great customer service. I was dumb and placed my order for the wrong pickup location. Jonsey at NE took care of getting it changed so I didn't need to drive to Burnsville. They were really nice about it too. Kristian at Burnsville helped too by correcting on their end. Thank you so much”
“Love my Vaporesso I purchased recently at Smokeless in Bloomington. I ordered for pickup online and everything went smoothly with the curbside pickup. The staff member was friendly any very prompt. The vape itself works great and is very easy to use.”
“I have never had a problem with Smokeless. Love you guys! But... I received the wrong order last week and have not been able to contact you. It may be my email. Called Burnsville store and they were unable to help me. I ordered just 1 AVS coil. I received a pack of 5 Nautilus atomizers. The coil I wanted was the same that I ordered a pack of on July 6th”
“Considering I’ve been trying to get into contact with customer support but all emails get rejected and fail to send to your given support email and I still have not gotten my products with zero explanation given I give 1 star.”
“These guys are awesome, man. I've ordered via their local delivery several times and they do their best to get it to me within a few hours. On the rare occasion they send me something different than what I ordered - they're always calling/texting me back right away to fix it. Thanks for the team down at Smokeless! You guys rock.”
“I have always trusted Smokeless as a business. When I first began vaping before 2015, I went to Smokeless for education and advice on what to use. My favorite juice was Sass. I took a break and recently began vaping and the unit I use requires the use of salt liquid. When I purchased Sass again, it was like being taken back in time. However, I don't find that or Pom to have much flavor to it as a salt. I'd recommend bumping up the flavor notes in those for a more enjoyable and flavorful vaping experience.”
