www.shoptora.co.uk Reviews

1.02 Rating 125 Reviews
E
Happiness Grade

www.shoptora.co.uk have a Customer Happiness Grade of E. Customers are happy with their delivery but are unhappy with their refunds.

D

Delivery - Average

52.38%
Industry Average
Like the other customers, I ordered a microwave due to be delivered 4 - 5 days then notice it would be up to 17 - 20 days then nothing. Despite several messages, with positive replies, no delivery. I then demanded my money back. they said a refund would be made within 14 days. No refund. I reported to ACTION FRAUD who say no crime committed. I will be reporting this matter again.
- Anonymous
Not much more to add. All the same as the other reviews this is what you get. Hello, We have confirmation that your product has entered European territory. Once the customs formalities have been completed, DHL will contact you to schedule the delivery time to your home. Thank you for your patient Alexandra
- Alan B
Cartbight shoptora took my money, said there was a long delay in delivery. I cancelled order. Months later still No refund! Absolute scammers! Reported them to french trading standards. Total fraudulent scammers. Do NOT buy from this disgusting company!!!!
- Anonymous
F

Refunds - Difficult

34.92%
Industry Average
ordered a shed on 23/10/19 never got it and cant a refund they just ignore all emails they should not be trading .
- mark
To cut a long story short, eventually promised a refund, nothing, I chased many many many times.
- Nigel
To cut a long story short, eventually promised a refund, nothing, then the last commute location asking md to check my bank! They could not give info of refund.
- Diane mcdougall