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Shpock Reviews

1.3 Rating 152 Reviews

6 %

of reviewers recommend Shpock

Company Reviews

1.3

Based on 152 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Avg Email Response Time	25 minutes

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Shpock 1 star review on 24th August 2023

Gabriel Kirchhof

Shpock 1 star review on 24th August 2023

Gabriel Kirchhof

Shpock 1 star review on 24th August 2023

Gabriel Kirchhof

Shpock 1 star review on 15th June 2022

Shpock 1 star review on 15th June 2022

Shpock 1 star review on 15th June 2022

Shpock 1 star review on 30th December 2021

11

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow, I can’t believe how bad the reviews are? I’ve been using this app since the covid situation kicked in and was forced to close my store, I’ve had around 200 sales so far, great customer service from a lady called Lucia. Regarding the people wanting everything for nothing I keep seeing people say, there’s a setting where you can block offers to whatever limit you want. All round, I think it’s great it’s paid my mortgage and allowed me to carry on my business.”

Posted 3 years ago

“I live selling on there and I lo e buying on their. Everything u get cheaper and hardly used local area too as I can't drive people drop. Items to me so makes life more easier if your a mum like me”

Posted 4 years ago

“Very good easy to buy and sell items”

Posted 5 years ago

“Got what i wanted for a very good price. Im happy with the product and will be using shpock again”

Posted 5 years ago

“I found some real bargains at next to nothing prices, overall a very good site but does have a few people who offer ridiculous prices for your items however they can just be ignored”

Posted 6 years ago

“Highly recommended”

Posted 6 years ago

“Brilliant way to buy save money”

Posted 6 years ago

“So far so good for me, the app is a bit awkward and I was disappointed to discover I still need to wait 5 working days to get my money, but other than that it’s been quite good for me”

Posted 3 years ago

“Nice simple app with a good search function to expand from local to further afield.”

Posted 6 years ago

“So far so good, I've sold a pair of hair straighteners, we shall see how long it takes for the money to go into my bank from my wallet, started transfer last night. Vinted transferred my money within 3 hours.....let's just see how Shpock perform......”

Posted 2 years ago

“Good for selling sometimes, but I did get scammed off 180 off shpock via PayPal, never use paypal with Shpock. They took the phone and requested money back via paypal, which they *paypal* never asked me they just done it. Then demanded I returned my paypal account back to normal balance after they basically helped me get scammed, of course I told them to get stuffed. Only do cash transactions on shpock.”

Posted 3 years ago

“Can not ask seller questions or see answers to questions as ads are covering this part, emailed Shpock but as yet no answer Does anyone else have this problem with ads. I’m not going to pay 9.99 each months to remove ads”

Posted 4 years ago

“Wow - I guess i am not alone in this, i have been a member for three years with excellent rating as a buyer and a seller - for no given reason had my account restricted! And i have not heard from shpock since”

Posted 4 years ago

“A lot of time wasters on here making an offer you accept and then you hear no more from them again, also people saying they dont have paypal and expect you to drive to their house. This isnt Shpocks fault but many idiots and time wasters on here also when an item allegedly sells it prints sold on your ad that makes other customers think the item is no longer available. I sell new items that have a constant supply of stock would be much better if Shpock just listed the amount sold not stamping sold on your ad when it may not have sold because a time waster hasnt paid you or got back to you.”

Posted 4 years ago

“Sold a few items in the past and was good. Relisted a couple of items recently and received offers from buyers who we’re just scammers or time wasters. Sh’ock should look into bogus offers.”

Posted 6 months ago

“Listed a dining table yesterday and within minutes got a buyer. He asked for my email address so shpock could transfer his money,which I gave him. I followed the instructions and entered my bank details, all on the shpock site, but they were unable to transfer the money saying my card was blocked. I rang my bank and my card was fine and they are keeping a watch on it for me. The buyer then inundated me with messages pleading for me to ask my husband and any friends or relatives to try their cards! I refused and he told me I wasn’t trying hard enough! I told him goodbye and delisted . Then got email from shpock today telling me they’d suspended the buyers account and they’d re listed table for me. Within minutes again got an offer but alarm was raised when the format of their messages was identical to yesterdays so I believed it was the same guy under another name. He again told me he didn’t believe I’d tried hard enough or used all my cards. Told him to get lost as I wanted cash on pick up, silence is deafening now! Be very careful, tec support weren’t much use yesterday they were asking for me to try other cards too!”

Posted 9 months ago

“A lot of potential and growth. Only wish there was a mere BASIC ONLINE customer service management in place which in my eyes still seems inexistent. Example (refer to image attached for clear illustration): Purchased Item, 5 working days passed and there isn't a proof of shipment nor response from seller. Which sadly creates a stain overall for the brand and more specifically the exceptionally responsible sellers who provide a great service.”

Shpock 2 star review on 2nd December 2020

Posted 3 years ago

“Customer support is sketchy, they wait weeks to get back to you in some cases. But where they have got back to me regarding what appears to me to be a bogus report, Shpock's response makes no sense. I am asked to remove items, but no list of items was provided either by email or in the app? Jealous petty trolls and thieves can plaque this site and it is legitimate sellers who are bullied off, not the criminals. No investigation, or evidence needed for people to report items as counterfeit! I think this in itself is illegal, as they are accusing you of something you have not done. It is slander. I am waiting to hear back from Shpock, I think I am being targeted and it feels like Shpock is facilitating this person. The way Shpock get things wrong is astounding. I was recently asked twice in a very unfriendly way to mark an item as sold. Which is an oxymoron as the item had sold and both myself and the buyer had already left feedback! That seems to be as clear as mud to Shpock. Not nice! The language used in app and via email messaging can be threatening in nature and unfriendly. Things like 'Time to sell' and how you should sell your item, how you should lower the price etc. Your terms do not state how quickly we as the seller need to sell an item, or that we must reduce price to sell quicker. They don't feel like tips, these messages are constant and pushy in nature. It is an unfriendly site, one which I feel is very open to bullying. But I will not take kindly to being treated like a criminal by Shpock. If you feel I or others have done something wrong, is it so difficult to explain exactly what, which item/s and why? Your messaging is automated in most examples and can actually be off point. Strangely after my items being reported, Shpock send me the following in brackets: (Should you stumble across forbidden products on Shpock, please flag the product so we can deactivate it and remind the sellers of our policies.) This seems manipulative to me, like they are trying to come across as fair. Was reporting an item of mine which is not counterfeit or branded fair? So I am warned to remove all forbidden items or be banned from site. Nice that isn't it? Yet not one item has been mentioned in that email as forbidden and all items have been listed on Shpock for months! This can be proved doing Google searches for my items which have been listed on Shpock for months without complaint.”

Posted 3 years ago

“Closed down your account everyone on shpock its not worth the hassle of having accounts restrictions without any notice or e.mails and if u don't respond to idiots them this is a site that should be shut down not to do business on”

Posted 2 months ago

“a sale lost, i am deaf do not use phone, rubbish app. will go elsewhere. reviews are terrible,”

Posted 2 months ago

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Shpock is rated 1.3 based on 152 reviews