SikSilk Reviews

3.81 Rating 36 Reviews
69% of reviewers recommend SikSilk
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Merchant Metrics
This data is produced by analysing genuine customer experiences. It is not a guarantee of the company.
Shipping & delivery
Postal Service, Courier
delivery methods
Greater than 80%
on-time delivery
Customer Service
Email, Telephone, Live Chat
communication channels
"It has been 2 weeks since I placed an order and I still have not received my package"
Posted 5 months ago
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"I placed an order and was told was dispatched the following day via Royal Mail. I was given a link to track my order. It said it would be delivered within 2 to 3 days. I kept checking in the Royal Mail link and said they had been made aware of the item and that they would keep me informed. When 5 days had passed and nothing had changed on the Royal Mail website I contacted SikSilk customer service and left a message as couldn't get through to a human. I also sent an email and this was answered saying that the order had been refunded. No reason given. I sent a second email asking them for the reason but this time no reply and checking my account with SikSilk I can now see that a refund has indeed been than but no explanation or apology. Very bad customer service."
Posted 5 months ago
"I ordered a hoodie and joggers, when they arrived I realised that the material was not as I thought and I returned straightaway. 24th Oct. I have just received my refund into my paypal account (29th Oct) very impressed with the speedy service. I have since ordered in a different fabric"
Posted 6 months ago
"Great service, super fast delivery and great quality clothing. Some good bargains in the sale too."
Posted 7 months ago
"Superb customer service. Regularly order from here. This time I received one faulty item. The way Natasha from their customer service department delay with my query was superb and they are trying to resolve ASAP."
Posted 7 months ago
"I placed the order online when ASOS didn’t have my size in stock. I live in usa and I was surprised when I saw siksilk does international delivery. I got my stuff in a week and everything came as ordered. Excellent service. Will be buying more stuff from them. Thanks"
Posted 8 months ago
"Really nice jeans, arrived quickly and have lasted well. Nice shirt too but ends of sleeves are a bit too tight."
Posted 8 months ago
"i've been looking for this style for ages , and i finally found it. awesome material and it fit perfect with my style and personality"
Posted 8 months ago
"The service is next to nothing always happy to help and designs are amazing"
Posted 9 months ago
"lovely products and a good returns policy, no fuss"
Posted 11 months ago
"They price their clothes accordingly and always have sales on and very good on delivery"
Posted 1 year ago
"I love the products they make, very nice to wear. they also look very good"
Posted 1 year ago
"this website has amazing prices and great quality clothes . their customer services is too notch and delivery service is very fast . would definatley recommend them to friends and family . I will definatley be ordering through them again."
Posted 1 year ago
"Liiiiiiiiit clothing range"
Posted 1 year ago
"Amamzing shopping experience is what i 100% had with this store quick and easy and orders arrive fast! 5 star overall would highly recommend!"
Posted 1 year ago
"Quality garments, very good value for money. Bought jeans, T-shirt and jacket. Jacket looks amazing. True to size fit."
Posted 1 year ago
SikSilk is rated 3.81 based on 36 reviews

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