Simple Contacts Reviews

4.6 Rating 1,466 Reviews
90 %
of reviewers recommend Simple Contacts
4.6
Based on 1,466 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5

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Anonymous
Anonymous  // 01/01/2019
Not the best prices around, but competitive.....fortunately I wasn't in a hurry as the shipping was slower than other services. Otherwise, the process was quick, easy, and accurate.
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Posted 4 years ago
Very pleased with cost and delivery charge
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Posted 4 years ago
I think my contacts came even faster this time. Which was really good because no matter how hard I tried your online eye check did not work for me. I was running a bit low on contacts. I think I’m going to enjoy this subscription type feature. Then I’ll have fresh contacts delivered as I’m about due, it spreads the cost out as well which is lovely.
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Posted 4 years ago
The customer service aspect of Simple Contacts was very good, they were fairly prompt with answering my questions and replied in text which is easy and convenient. I rated a "good" instead of "very good" because the contacts themselves were still very expensive and were only slightly less expensive than if I had purchased them from my eye doctor.
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Posted 4 years ago
The only thing was it took a long time for shipping.
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Posted 4 years ago
Easy process, good customer service.
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Posted 4 years ago
I like the subscribe and save. I wish the shipping was faster.
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Posted 4 years ago
They send contacts.
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Posted 4 years ago
Came a day after I ordered which was nice. Thepromo code helped make them cheaper which I appreciated.
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Posted 4 years ago
The site was easy to use, and I liked how simple it was to enter my prescription information. I was a little disappointed that they didn't have my original prescription in stock and I had to go back to my doctor for her to write a new prescription. That was pretty frustrating and it was quite a bit more expensive. However I did receive my contacts in about 3 days.
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Posted 4 years ago
Great customer service, easy to use. Price of my contacts has gone up with Simple Contacts. I will shop around before ordering again.
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Posted 4 years ago
Pleased with the service and simplicity of ordering the contacts. Wished they shipped out and arrived sooner, otherwise very happy. Thanks!
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Posted 4 years ago
por favor podrían contactarse con migo mi número de celular es 619 4148879 . Recibí contactos sin hacer la orden .y no vino la cantidad .Gracias Atentamente Maritza Patterson
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Posted 4 years ago
The exams were glitchy but otherwise it was faster and easier than going to my eye doctor
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Posted 4 years ago
As it says... Simple, easy and delivered quickly. Second time user...
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Posted 4 years ago
I thought service was great and it very easy to put order in. On ordering the second time though I thought the reorder charge was over the top (you’re charged for being a returning customer?) so in the end the cost for my contacts was exactly the same amount I would have paid at my opticians.
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Posted 4 years ago
Sorry I don't have time this month! Maybe the next time I re-order.
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Posted 4 years ago
Simple Contacts is rated 4.6 based on 1,466 reviews