Simple Contacts Reviews

Name: Simple Contacts
Rating: 4.59

4.6 Rating 1,466 Reviews

90 %

of reviewers recommend Simple Contacts

4.6

Based on 1,466 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The staff where very responsive and always so helpful. They resolved my issue quickly with no hassles. I would prefer to be able to contact them through phone and not just through emails.”

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Posted 4 years ago

“Very good communication from the representative.”

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Posted 4 years ago

“Good fast service. Wish they took insurance through the website so I wouldn’t have to submit reimbursement receipts”

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Posted 4 years ago

“Easy to take test, responsive to issues with the order. Text messages can get a little annoying and excessive.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“I like them. They are very easy to use.”

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Posted 4 years ago

“The ordering process was easy and the communications were great. My reason for 4 stars is because when I asked via text if there’s a way to get A couple of extra lenses for one of my eyes, it took several days to hear back and I didn’t get the outcome I was expecting.”

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Posted 4 years ago

“Very simple! Cheapest price I could find on the internet, but wish they participated in rebates. I still spent onwards of 700 dollars for a yearly contacts supply and may have been able to get a cheaper price buying in store at a place who participates in rebates.”

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Posted 4 years ago

“Straightforward, easy to use app that does just what it says: makes contact lenses simple. Love the online eye exam!”

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Posted 4 years ago

“The shipping took a little longer than expected, but I had no problems. I plan to continue to order my contacts through Simple Contacts.”

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Posted 4 years ago

“Good as can be”

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Posted 4 years ago

“Was easy to order and delivered quickly”

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Posted 4 years ago

“Fast delivery of the product I ordered”

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Posted 4 years ago

“A little expensive but very easy to get new contacts fast!”

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Posted 4 years ago

“Easy enough website to use. I wish when entering my prescription they would specify right/left and addition to OD/OS so it’s easier to enter it in. Quick shipping!”

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Posted 4 years ago

“Great service for easy ordering! You can text to place an order! Only wish they would confirm shipping address since mine was outdated and I didn’t realize it was going to the wrong place. Overall good customer service.”

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Posted 4 years ago

“Easy to use. The only complaint is shipping time/info was off and even though they came early I was trying to watch closely not knowing if they would freeze where I live when putting in the mailbox. Other than that everything was Great!!”

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Posted 4 years ago

“Not the best price (another company wanted more upfront and offered tebates that would drop the price significantly) but would rather pay a little more (not a lot!) in order to not have to deal with that hassle. Easy enough to upload prescription. Received contacts within a few business days. Easy enough!”

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Posted 4 years ago

“I like simple contacts but I feel like I'm always running out of contacts and then waiting a long time for them to arrive even though they are on auto ship.”

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Posted 4 years ago

“Very helpful and responsive made the process so easy thank you!”

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Posted 4 years ago

Simple Contacts is rated 4.6 based on 1,466 reviews