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SimplyIOA Reviews

4.7 Rating 1,136 Reviews

91 %

of reviewers recommend SimplyIOA

Company Reviews

Product Reviews

4.7

Based on 1,136 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About SimplyIOA:

SimplyIOA makes purchasing insurance simple.

With just a few details, customers can compare insurance quotes from the nation's most trusted companies and purchase a policy online or over the phone in minutes.

What SimplyIOA can offer you

1. Choice of top insurance companies
2. Best available coverage and rates
3. 20+ insurance products in 48 states
4. Personalized quotes in minutes
5. Dedicated customer support
6. Customer rating of 4.7 out of 5

Visit Website

Phone:

833.872.4467

Email:

marketing@simplyioa.com

Location:

3210 Lake Emma Road,
Lake Mary
Florida
32746

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“When trying to call Simply IOA spoke with Jay and Rosaile which was very rude and sarcastic on the phone when I asked about updating Mortgagee loan number on the policy. The request has been made on 2/9/24 and still today this has not been updated. When transferred I was hung up on, I would call back and then someone would pick up the phone and hang up on me. Then I am told they have been having phone issues for a few weeks. I asked if I could give my number so that I am not continuing to have to call back and Rosaile continued to talk over me. I have not been successful with getting any response by email. Very poor communication.”

Posted 1 month ago

“I Thank you for trying to help me I Appericated Thank very much for ta king the time out”

Posted 2 months ago

“Kimberly Saldana was super kind and very helpful. She was very pleasant and easy to work with.”

Posted 5 months ago

“She was very well spoken and explained all to me. ISA Arce is awesome. She saved us lots of money. State Farm was gouging us bad. I am sending contact info to cousin in Salem ,Va.”

Posted 8 months ago

Hi Nancy, Thank you for shopping your auto insurance with SimplyIOA. I am thrilled to hear you had a wonderful experience with Isa, she strives to provide excellent service to each and every customer and I am so proud that she showed you the care we feel for every customer and saved you money! Thank you for recommending us to our cousin, we very much look forward to assisting them with the same great service. We would be honored to help you find great rates for your additional insurance needs in the future and look forward to hearing from you. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 8 months ago

“Friendly and knowledgeable. Extremely professional”

Posted 1 year ago

Hi Lucia, Thank you for sharing your experience with SimplyIOA. We are so proud that you chose to shop for your insurance with us! Providing a friendly and professional service is the goal of every agent on our team. We are incredibly passionate about what we do and we are committed to providing customers with world-class service. I am delighted that you found our team helpful and have had such a positive experience. We value your custom and we would be delighted if we could assist you in the future. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Overall it went smoothly and am very satisfied with the service and the process. I was able to receive one quote quickly online and another quote from my sales rep while we were on the initial phone call. It was great to have a platform that was able to retrieve information and generate a quote you could bind right on the spot. And, Sue Brownlee took the time to find a second quote and walked me through the coverage and explained things thoroughly. She was pleasant and prompt with her correspondence through email and telephone. However, the one negative I did have was when filling out all the information online and having to repeat myself to a sales rep because they didn't have my information I just filled out in front of them. I wasn't ready to bind and pay immediately so I closed out of the program. It was great that someone called me immediately after I closed the website, but when my sales rep was connected to me, the same information I just filled out online was not available to her. So I had to take the extra 15 minutes to answer those questions again. These were the basic profile questions, general questions about the house, etc. That's frustrating. I think if a call will be made soon after an online request has been created, the sales rep should have that information available to view before being connected. Reconfirming contact information is one thing, but not having it all together is another.”

Posted 1 year ago

“Very friendly and helpful. Your people checked the various companies you represent at my request to be sure I was getting the best coverage.”

(Oldsmar Renewal) - Posted 1 year ago

Hi Joann, Thank you for shopping with SimplyIOA. We consider every customer a part of our family. Everyone's values and needs are of the highest importance. We ensure to carefully consider each individual's requirements before finding the best coverage to suit them, for the best price possible. We value your custom and we would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Prompt service, very friendly and helpful.”

(Oldsmar Renewal) - Posted 1 year ago

Hi Gloria, Thank you for shopping your insurance with SimplyIOA and taking the time to share kind words for our friendly agents. Customer service is our top priority. We have an exceptional team of experts who are confident in delivering insurance the Simply Way. I am so pleased that you enjoyed your experience. We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“Actually, you guys weren't really involved in the renewal other than sending notices. I schedule/pay the premium directly to Progressive on their site. One thing I would recommend is instead of sending me email reminders saying 'Call us, we may be able to find you a better deal' do some research and let me know that you found me a better deal on my insurance and the details. Now that would be what they call WOW servicw.”

(Keys Renewal) - Posted 1 year ago

Hi Ned, Thank you for taking the time to leave us such thoughtful feedback. At SimplyIOA we are committed to providing every customer with a world-class service and we welcome all kinds of feedback and great ideas. At SimplyIOA it is our top priority to provide the best coverage for the best price possible. Thank you for getting in touch. We would be delighted if we could assist you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 1 year ago

“I bought insurance for 2 cars and the bill was 81.49 a month, I get my first bill and now it's $117.49 a month. It's already gone up $35.00 a month. I feel like I've been conned. I have no tickets, accidents or anything on my record. What the F*#k!!!!!!!”

(SimplyIOA) - Posted 2 years ago

“Cindy Perry was great to work with. She was efficient and friendly and met deadlines as needed for closing.”

(Keys Renewal) - Posted 2 years ago

Hi David, Thank you for trusting SimplyIOA with your insurance. We are delighted that you have not only had a simple experience, but that Cindy was reassuring in securing your policy before your deadline. She is an expert agent and a highly valued member of our team. I have passed on your review at which she was delighted. She has asked me to pass on her sincere gratitude! We look forward to assisting you with any future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I like the feeling that I can speak to someone local.”

(Keys Renewal) - Posted 2 years ago

“Vicki was very prompt with reply’s and feedback. She was very helpful.”

(Oldsmar) - Posted 2 years ago

Hey James, Thanks for purchasing condo insurance from SimplyIOA. We are delighted Vicki was prompt and efficient in dealing with your inquiries and supported you throughout your shopping experience. At SimplyIOA we are committed to providing customers with world-class service. Our agents invest the time to secure the best coverage, for the best price, and from the best provider for our customers and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“Andy was very knowledgeable and helpful.”

(SimplyIOA) - Posted 2 years ago

Hey Nancy, We are delighted that you chose to shop your homeowners insurance with SimplyIOA. Andy is passionate about insurance and strives to secure customers' coverage for the best price. At SimplyIOA we are committed to providing customers choice and we would be honored if we could assist you with your future insurance needs. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“My agent actively pursued new carriers to get us the best price!”

(Keys) - Posted 2 years ago

“I was scrambling at the last minute to replace my homeowners with Allstate. Simply IOA gave me a really great quote but what was better than that was the agent that helped me. She is one of the nicest and most efficient people I have ever dealt with between my work and personal business.”

(SimplyIOA) - Posted 2 years ago

Hey Jamie, The world of insurance is complicated and confusing, however, we are delighted you took the time to shop your homeowners' renewal with SimplyIOA. We very much value your custom and would be honored to support you with your auto and other insurance needs in the future. I shared your feedback with your agent, Jamie Nicely it made her day and she sends her regards. Have a lovely day, Angela Portilla (VP of Customer Operations)

Posted 2 years ago

“I was a victim of the 'Gulfstream home owners policy receivership' in August and had to scramble for home owner's insurance in the middle of hurricane season. IOA was amazing in searching out replacements and bringing my stress level down to a manageable level to function. Melissa went over and above in helping me in a bad situation with a lot of extenuating circumstances, and is still helping me to this day. Your company has always been very good for years, but this year was you were a '20' out of '10' for me.”

(Oldsmar Back Book) - Posted 2 years ago

SimplyIOA is rated 4.7 based on 1,136 reviews