Returns Reviews have a Returns Grade of E.


Happiness Grade
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Returns - Difficult

Industry Average
" Ok as long as you have no problems with the order, then customer service is really poor and be careful with returns as they will tell you if they decide it isn't in perfect condition you wont be getting your money back. Also dont rely on their advice they will tell you parts will fit and they obviously don't really have a clue, maybe a good price but thats it poor company to have any dealings with post sale. "
posted 1 year ago - John
" Decent service, but the returns policy is crap - two weeks is terrible, and four weeks for Christmas returns only applying if you checked the returns policy beforehand and so knew to add a comment, on the off chance the gift wasn't right, is unfair. "
posted 3 years ago -
" Not so good was that the parcel was burst on receipt which may have affected returns. "
posted 3 years ago - oliver
" Unable to contact by phone- no return calls after messages left. Unable to return item as returns label not valid ! "
posted 3 years ago - gemma jablonski
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Alice, Customer Support