SkipTheDishes Reviews

1.1 Rating 357 Reviews
2 %
of reviewers recommend SkipTheDishes
1.1
Based on 357 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over A Month
On-time Delivery
Greater than 12%
Accurate And Undamaged Orders
Greater than 61%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
1.1 out of 5
Returns & Refunds
Refunds Process
Difficult

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SkipTheDishes 1 star review on 3rd December 2022
Stef
SkipTheDishes 1 star review on 15th September 2022
Kristina
SkipTheDishes 1 star review on 15th September 2022
Kristina
SkipTheDishes 1 star review on 19th July 2022
Anonymous
SkipTheDishes 1 star review on 19th July 2022
Anonymous
SkipTheDishes 1 star review on 26th January 2022
Grayson
SkipTheDishes 1 star review on 14th January 2022
Brenna Ludwig
26
Anonymous
Anonymous  // 01/01/2019
Terrible service. The company fails to see that their delivery service is terrible! They fail to hire locals and this is the main cause of slow and inaccurate delivery service. I would not recommend using this company at all!
Helpful Report
Posted 15 hours ago
So Discovered that they changed the rules with Rewards. Now you have to complete Challenges to start getting them. The Challenges are Use Skip Express. Basically that means ordering groceries, which as a perfectly fit Human being is ludicrous and just makes Food expensive (as if its not overpriced anyway) and 2nd is to order from Starbucks, which is never ever going to happen, Overprice and there company ethics just suck so No rewards for me, which as a regular customer is just crazy. The rules are made to just deny us any rewards. The competition is just as bad so not sure what I will do now
Helpful Report
Posted 16 hours ago
Why does skip the dishes cap their tops so it limits you
Helpful Report
Posted 1 day ago
WHEN MY ORDER GOT HERE I CHECKED IT AND IT HAD EGG IN IT, I KNOW IT IS NOT SKIP'S FAULT BUT WHEN I CALLED THE RESTAURANT THEY SAID I HAVE TO CONTACT SKIP TO GET A CREDIT AND THEY SAID NO... NEVER AGAIN...
Helpful Report
Posted 6 days ago
Driver stole my order! Support was no help said “to bad” we have no record of your order after I sent them screenshots of the confirmation, driver going the opposition direction then it saying “order cancelled” when I didn’t cancel it! I WILL NEVER USE SKIP THE DISHES AGAIN THEY ARE RUDE AND STEAL YOUR MONEY AND FOOD!
Helpful Report
Posted 1 week ago
I placed an order and the illiterate driver delivered it to the completely wrong building, skip tried to tell me that that was the address I used which it clearly was not, even after I sent them pictures of my hallway which was different from where the illiterate driver dropped the order at, they would not hear me out and the customer service people are just as illiterate as the driver, then they only refunded back some of my money that they withdrew from my account, so the tip that I had posted was not given back to me, then they had the nerves to apply it as a credit in the app, as if I would even consider using them again, crazy people!!
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Posted 2 weeks ago
For every restaurant on Skip the Dishes should be a feedback section for the CEO's to review and make changes. Like, since when does a customer have to ASK for napkins??
Helpful Report
Posted 2 weeks ago
Ordered a meal and never heard back. I waited 2 hours!!!! Not a good company!!! Boo to skip for leaving an elder woman with out food.
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Posted 2 weeks ago
Wish I could rate at -5 this not a delivery service it's a rip off. My first order with this company location in Moncton NB did not arrive when their navigation app said it was being delivered. Never got my order, when I complained I got the run around .never got my supper never got a refund. Stay away from this company save your 50.00
Helpful Report
Posted 3 weeks ago
Title : Skip The Customer Service kind of company?!!- Do Not order from them Super Shocked at the customer service-this is the most frustrating situation and unbelievable claim that we have requested refunds and can not be provided service for our order delivered to incorrect location?. Completely incorrect information as we have never requested a refund ever!!. How can a order be delivered to the wrong location and refused a refund or skip credit, the customer service rep would not even take the time to chat with me? Plus we do not have a history of refunds with your organization ? This is the most ridiculous response from a customer service person and company such a skip the dishes- are you guys now a skip the customer service kind of company? Order # 609921663- Order delivered to wrong facility and left on outside table?
Helpful Report
Posted 3 weeks ago
Ordered food waited 2 hours never arrived. This not the first or second time this has happened. Never again will find another way. I am Done with them.
Helpful Report
Posted 3 weeks ago
Received numerous orders where my drink would be spilled in the bag, bags would be ripped open, received the wrong order from a different delivery company, drivers who wouldnt leave my house after delivering, the WORST company ever
Helpful Report
Posted 3 weeks ago
Skip the dishes is absolutely garbage!!! They don't give a S*** about anything other then money I just had my order delivered to wrong place they tell me to check the address I told them the address I ordered it too and they saying now that I can only have 50% of my money back the order was $23.00 and they gave me $8.30 how is that 50% I'm deleting this app of crooks!!
Helpful Report
Posted 4 weeks ago
I am the owner of restaurant. I got order from SkipTheDishes and prepared all items properly , sent them out with driver. The customer reported as incorrect items they got and Skip put all charge to us. I prepared all food and also pay for those food what I prepared because of the customer said it was incorrect. I contacted several times to Skip and explain everything with some photos but they kept saying needed actual image of food. I was trying to get video footage from our surveillance camera (we installed it for this issue it happened before) I but it saved only 7 days. For now I need to pay for those items I prepared for those customers. What a ridiculous situations .
Helpful Report
Posted 4 weeks ago
Order was picked up. Drove around with driver till food was cold and gross. They dont care they already got the cash. Deleted this bs app. Never again.
Helpful Report
Posted 1 month ago
Appalling customer service!! They sent an e-mail offering a free dessert at a restaurant I frequently patronize. There was no information about how to redeem it. When I queried this, I was told I had to send a screenshot of the e-mail. I don't have a cellphone and don't know how to do that. Refused to do anything without the screenshot. So for a $10 dessert they have lost a good customer.
Helpful Report
Posted 1 month ago
Will NEVER order from Skip again. Ordered a 6 pack of Budweiser a few nights ago and had 1 of them. Tonight went to have another and it was OPENED AND HALF DRANK! Checked the other 4 and another had been opened and half drank. When it was delivered it was in a white cardboard carry box, not the usual Budweiser sealed box but I didn’t think much of it. Skip blamed me for not checking all 6 when they were delivered and said they could do nothing about it. Not even speak to their courier or supplier because they denied everything. So disgusted.
Helpful Report
Posted 1 month ago
Horrible customer service, the currier did not bring the whole service. They deleted the order and they didn't return the money. Customer service closed my chat with them saying this conversation is going nowhere. So, they stole my money. I will never use this app again. Trash app and trash company and trash service
Helpful Report
Posted 1 month ago
This is the third time we have dealt with this firm. Each other time was not a great experience either. This latest time we placed an order from McDonald's. On the order it requests do you want the order to be left at the door (no contact) or do you wish to meet them at the door. We chose MEET AT THE DOOR. There was also a place for an extra note in which I went a step further and stated to" Please ensure to hand the order to someone "...Time comes first delivery and no knock or doorbell ring. So we wait patiently as things happen. Finally I hecknthe ap whi h days it was delivered?? So surrounded enough we find 30+$ of food just sitting on our front porch getting cold. 🤔 were 2 notes not enough for this staff?
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Posted 1 month ago
Luckily for Skip The Dishes I can’t leave less than one start review. This company is THE worst food delivery service in Calgary. I had a large order that I paid for and they did not deliver but cancelled the order. The end result was I am out over $200 that they will not refund for 10 days or more and left my family Hungary as I cannot afford to reorder $200 worth of food multiple times in one night. They are a disgrace and I plead you do not ever use this company in the future!!!
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Posted 1 month ago
SkipTheDishes is rated 1.1 based on 357 reviews