sky broadband Reviews

Name: sky broadband
Rating: 2.15

2.2 Rating 110 Reviews

28 %

of reviewers recommend sky broadband

Company Reviews

Questions

Metrics

2.2

Based on 110 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat
Queries Resolved In	Under An Hour
Avg Email Response Time	-1 hours

Visit Website

Write Your review

Tell us how sky broadband made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They gave us 40% off their variety bundle to encourage us to use and keep it. The service is reliable and the representatives are attentive.”

Helpful Report

Posted 6 years ago

“Sky where brilliant when setting up my internet! There advisor was very friendly and I would highly reccomend Sky!”

Helpful Report

Posted 6 years ago

“Confusion over a mobile phone order and the wrong one was sent,BUT they were quick to offer,and send, a better phone at a better price”

Helpful Report

Posted 6 years ago

“quick straitforward”

Helpful Report

Posted 6 years ago

“I had no idea what I was doing, the customer service I received was brilliant”

Helpful Report

Posted 4 years ago

“Rene gave great customer service. Very happy with the progress of order and product.”

Helpful Report

Posted 5 years ago

“Never any issues regarding broadband service, in my personal experience very reliable. Also every time i try to leave or cancel they offer me a deal too good to turn down so saving alot of money...which is important!”

Helpful Report

Posted 6 years ago

“so i can watch evreymovie what i like”

Helpful Report

Posted 6 years ago

“Quick, simple mobile phone contract buying.”

Helpful Report

Posted 6 years ago

“New mobile contract”

Helpful Report

Posted 6 years ago

“Great service, very helpful.”

Helpful Report

Posted 6 years ago

“Expensive”

Helpful Report

Posted 4 years ago

“I wasn't impressed with Sky, I had booked for broadband installation for a Monday and they choose to defer it to Friday and keep me without internet for all these days”

Helpful Report

Posted 6 years ago

“My internet for the past 4 years has been dropping out all the time (I have been a sky customer for 20 + years too !!!) especially on a night time sky came to sort this problem out 4 times and it’s still happening and now can’t get through as my line has gone off also”

Helpful Report

Posted 4 years ago

“When it works it's fine but half the time the broadband is down and there next to no support just them telling you to use their website which is useless”

Helpful Report

Posted 4 years ago

“They installed a new Sky Q box system and one of the boxes is noisy instead of sending out an engineer they trying to diagnose the problem over phone from a text book. Still not fixed still no engineer”

Helpful Report

Posted 6 years ago

“Went from £51 a month to £106 a month and we had a full phone broadband and TV and they had not give us any notice of price rise”

Helpful Report

Posted 6 years ago

“But customer services and very poor getting repairs done.”

Helpful Report

Posted 6 years ago

“Avoid at all costs The worst customer service ever. Few days ago I was promised with two months compensation and today I was told by someone her name ILEANA ONE OF THE TEAM LEADER that is not gonna happen and I was offered 20 pounds after few hours of waiting over the phone and I have rejected it. She refused all kind of help and she was writing her own notes and not the truth so she can cover the mistake made by her colleague and also to cause me more troubles. Don’t wast your time find decent company always remember that after sale is very important. I can guarantee you that every time you speak with to the customer service you will hear a different story. Never ever again worst company”

Helpful Report

Posted 1 month ago

“Worst ISP in Makati and the world”

Helpful Report

Posted 1 month ago

sky broadband is rated 2.2 based on 110 reviews