“I am very disappointed with the 130 cm rattan stick. It is not straght and I can’t use it effectively for my exercises.
Wonder why it bends ?
Appreciate your inputs.
Posted 4 months ago
I've emailed you privately but no reply unfortunately. I'll try through this public reply. I'm keen to discuss with you and replace if needed - there are obviously a small amount of products which can be defective on manufacture, so happy to send a replacement and see how they go, just reach out to me. Thanks :)
“Some issues with the courier during my order but Paul was forthcoming and helpful in getting it sorted. In the end the items arrived in full and Paul's customer service was commendable. Going out of his way to get the problem fixed.”