Smartbag Reviews

Name: Smartbag
Address: Unit 2, 3 MacDonald Road, Ingleburn, New South Wales
Rating: 4.64

4.6 Rating 451 Reviews

92 %

of reviewers recommend Smartbag

Company Reviews

Product Reviews

Metrics

4.6

Based on 451 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

Smartbag 5 star review on 28th February 2024

Anonymous

Anonymous // 01/01/2019

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“We were very impressed with the easy ordering process, accurate description of the product (size etc) speedy delivery and the quality of the bags. Great service!”

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Posted 1 week ago

“Very helpful staff and great product!”

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Posted 1 week ago

“Service and products are very good!”

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Posted 2 weeks ago

“Just what I wanted”

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Posted 3 weeks ago

“We are very happy with our bags. Correct size and print.”

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Posted 3 weeks ago

“We were looking for a small paper tote bag for a marketing event and were very happy with the Toddler Bag paper bag product. They were compact but large enough for our purpose. A great product.”

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Posted 4 weeks ago

“Very happy with the overall service and product”

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Posted 1 month ago

“order ease and turnover time excellent. never had a problem with them yet and very timely considering i am in the middle of nowhere”

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Posted 1 month ago

“No hassle ordering and reasonable pricing with propmt delivery times. We have been using smartbag for many years now”

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Posted 1 month ago

“A very easy transaction, and also very quick, although the Australia Post delivery could have let me know that it was to be a day late, but they didn't bother. However, that's not smartbag's fault. The end product was just as I expected, and my Organisation was impressed with the result”

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Posted 1 month ago

“Joe is a major asset to Smartbags, he was the most concise, and clear communicator i've dealt with in doing online business transactions. I am really happy with the product, experience, and have already recommended their services to many friends who are needing prompt, and well priced custom bags in a short turn around time for small to large events. (Our large 1500+ bags all came in less than a week.)”

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Posted 1 month ago

“Great service and volume pricing models”

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Posted 1 month ago

“Great service and speedy delivery. Quality is fantastic and great options for sizing.”

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Posted 1 month ago

“This is my 6th order with smartbag. The service is excellent, the bags are great quality and very competitive in price. I always deal with Daryl and he knows the products very well and is always so helpful. Delivery came the next day also at a very good rate! I cannot recommend them highly enough.”

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Posted 1 month ago

“Love how quickly my bags were delivered and they are great quality. Thankyou!”

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Posted 1 month ago

“Great quality and super quick turnaround. Will definitely return to order again!”

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Posted 1 month ago

“Great customer service, very helpful, quick delivery, great products”

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Posted 2 months ago

“Thank you”

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Posted 2 months ago

“Always on time and a great product”

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Posted 2 months ago

“Great customer service. Most places can make a decent product, but to combine a great product with excellent communication and speed of delivery is rare. Will bookmark this company in favourites.”

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Posted 3 months ago

Smartbag is rated 4.6 based on 451 reviews