“I WAS REALLY SURPRISED WHEN MY PHONE CAME ITS WAS LIKE A BRAND NEW PHONE SHINING IN ITS BOX. I HAD CLOSE LOOK AT IT AND THERE WAS NOT A MARK ON IT. THANKS FOR A SUPER NEW PHONE.”
Dear CHRIS,Thank you so much for your outstanding 5-star rating and for choosing Smart Cellular as your go-to mobile provider. We truly appreciate your support and are thrilled to hear that we were able to exceed your expectations.
We're delighted that your phone arrived in impeccable condition, resembling a brand new shining device straight out of the box. Our team takes great pride in thoroughly inspecting each product to ensure it meets the highest standards before it reaches our customers.
It's customers like you who motivate us to continue providing exceptional service and top-notch products. We feel honored to have delivered you a super new phone that left you pleasantly surprised. If you ever need any assistance or have further inquiries, please don't hesitate to reach out to our dedicated customer support team.
Once again, thank you for your glowing review and for choosing Smart Cellular. We look forward to serving you again in the future.
Dear Patrick,Thank you for your kind 4-star rating of Smart Cellular! We greatly appreciate your feedback and are delighted to hear that your phone arrived quickly and in good condition. We apologize for the slight inconvenience caused by the sticky power button, but we assure you that we are always striving to provide top-quality products. We are glad that you are overall satisfied with your purchase and we hope to continue serving you in the future.
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Thank you once again for your amazing review of Smart Cellular, and we look forward to serving you in the future!
Dear Thank you for taking the time to rate Smart Cellular with 5 stars. We truly appreciate your positive feedback and are thrilled to know that you had a fantastic experience with us!
At Smart Cellular, our aim is to provide excellent service from start to finish, and we're delighted to hear that you found our service fast. We pride ourselves on delivering a seamless process, from providing quick quotes to ensuring a smooth transaction when receiving payment.
Once again, we sincerely thank you for your remarkable rating and for choosing Smart Cellular. We look forward to serving you again in the future!
Dear,Thank you so much for sharing your wonderful 5-star review of Smart Cellular! We sincerely appreciate your kind words and support.
We're thrilled to hear that you had a great experience with us. Our team works diligently to ensure fast shipping and accurately describe our products, so it's fantastic that you found the process smooth and the phone in line with your expectations.
Your recommendation means a lot to us. Please don't hesitate to reach out if you need any further assistance or have any questions.
Once again, thank you for your excellent rating and trust in Smart Cellular. We look forward to serving you again in the future.
Best regards,
Smart Cellular Team
“Good all round service.
The first phone I received had a faulty speaker. Sent it back and was offered a refund or a replacement.
Took a replacement which was dispatched to me the same day they received the faulty one back.
Spoke to Tim in customer service through the whole process. My postage is getting refunded to me and I was kept up to date with the replacement steps at all times.
I am happy with the product and the service I received that I’ve just ordered a iPhone 13 as well. This was dispatched the next day to me by 24 hour delivery.”
Thank you, David, for your 4-star rating of Smart Cellular! We appreciate your feedback and are thrilled to hear that you received good all-round service. We apologize for the issue with the faulty speaker on your initial phone, but we're glad that our team was able to offer you a quick resolution by providing a replacement. It's great to know that Tim from our customer service department was helpful throughout the process. We're also pleased to hear that you were kept updated on the replacement steps and that your postage will be refunded. We take pride in providing excellent products and service, and we're delighted that you're happy with both. Your iPhone 13 has been dispatched via 24-hour delivery. Thank you for choosing Smart Cellular once again!
Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and are delighted to hear that you found the phone in excellent condition, without a single mark on it. We take pride in offering high-quality products at great prices, and we're thrilled that you found our pricing to be very good. Additionally, we pay special attention to packaging our products securely, so it's wonderful to know that you were satisfied with the packaging as well. Thank you again for choosing Smart Cellular, and we look forward to serving you in the future!
“Excellent service, prompt delivery with no problems. Pleasantly surprised at the quality of a refurbished phone . Would highly recommend 'Smart Cellular' to anyone looking to purchase a reliable refurbished mobile phone at a great price.”
Thank you so much for your incredible 5-star rating for Smart Cellular. We are thrilled to hear that you had such an excellent experience with our service. It is delightful to know that our prompt delivery and hassle-free service met your expectations.
We are especially glad to hear that you were pleasantly surprised by the quality of our refurbished phone. At Smart Cellular, we strive to provide top-notch products that not only meet but exceed our customers' expectations. Your kind words are a true testament to our efforts.
We truly appreciate your recommendation and it means a lot to us. We aim to be the go-to destination for anyone seeking a reliable refurbished mobile phone at an unbeatable price. Your support and endorsement are invaluable to us as we continue to provide exceptional service to all our customers.
Once again, thank you for your kind words and for choosing Smart Cellular. We look forward to serving you again in the future.
Dear J,Thank you so much for taking the time to give Smart Cellular a 5-star rating! We truly appreciate your support and are thrilled to hear that you had an excellent experience with us.
Your kind words about our customer service and accurate item descriptions mean a lot to us, as we strive to provide the best service possible to our valued customers like yourself. It was truly a pleasure doing business with you, and we look forward to serving you again in the future.
Thank you once again for your positive feedback and for choosing Smart Cellular as your trusted partner.
Dear Pensioner,Thank you for taking the time to rate Smart Cellular with five stars! We greatly appreciate your feedback and are delighted to hear that you had such a positive experience with our service.
We couldn't agree more with your description: "Great phone at a good price, delivery was fast and given a time choice." Our team strives to offer the best selection of high-quality phones at competitive prices, combined with fast and reliable delivery options. We're thrilled that you found the phone you were looking for and that the delivery process met your expectations.
Once again, thank you for your kind words and for choosing Smart Cellular. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We're here to help!
Dear Devinder,Thank you for taking the time to rate Smart Cellular with four stars. We appreciate your feedback and are pleased to hear that you found our services to be of good overall value for money. Your satisfaction is our top priority, and we hope to continue providing you with excellent service in the future.
Thank you once again for choosing Smart Cellular.
Thank you for taking the time to leave us a 4-star rating for Smart Cellular. We appreciate your support and are glad to hear that you were satisfied with our service. We strive to provide good delivery time on all orders, and we're glad to know that this aspect met your expectations. If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know. Thank you again for choosing Smart Cellular!
“Received telephone in good time but on arrival there was something wrong with the volume, I was unable to hear who I was speaking to.
Phone was sent back and awaiting response either new phone or refund.... Hopefully new working phone.”
Dear Joanne,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate it!
We are thrilled to hear that you are pleased with the level of customer service provided by our team. Ensuring our customers are happy and satisfied is our top priority, and your kind words reaffirm our commitment to that goal.
If you ever have any questions, concerns, or need further assistance, please do not hesitate to reach out to us. We are always here to help and are committed to providing exceptional support to all our customers.
Thank you again for your valuable feedback. We sincerely appreciate your support and look forward to serving you in the future!
Dear valued customer,Thank you so much for your fantastic 5-star review of Smart Cellular! We truly appreciate your support and are thrilled to hear that you are satisfied with your purchase.
Your kind words, "Arrived in pristine condition as advertised, good service and reasonably priced. Very happy with the product," mean the world to us. We strive to provide top-notch service and deliver products that exceed expectations.
Once again, thank you for choosing Smart Cellular. We are grateful for your trust and look forward to serving you again in the future.
Dear Rebecca,Thank you so much for giving Smart Cellular a 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you are very happy with the quick service and delivery of your phone. We always strive to provide excellent service and ensure that our customers receive exactly what they have ordered.
Thank you once again for choosing Smart Cellular. If you have any further questions or concerns, please feel free to reach out to us. We are here to assist you in any way we can.
“Got a great price for the phone I wanted. The phone was in pristine condition when it arrived, as advertised. The delivery was also very quick. Overall, I am very satisfied with my purchase from Smart Cellular.”
Dear,Thank you so much for the incredible 5-star rating you gave us at Smart Cellular! We are thrilled to hear that you got a great price on the phone you wanted and that it arrived in pristine condition, just as advertised. We pride ourselves on providing top-notch products and services, and your satisfaction is our ultimate goal.
Additionally, we're glad to know that the delivery was swift, ensuring you didn't have to wait long to start enjoying your new purchase. Your positive feedback truly motivates us to maintain our high standards and continue offering exceptional experiences to all our valued customers.
Once again, thank you for choosing Smart Cellular. Should you need any assistance or have further inquiries, please don't hesitate to reach out. We're here to help!
Best regards,
Smart Cellular Team
“Everything was excellent, easy to order, delivery amazingly quick and phone in excellent condition as promised. Price was the best around after looking for days. would definitely use you again.”
Dear Emma,Thank you very much for your outstanding 5-star review of Smart Cellular! We greatly appreciate your feedback and are thrilled to hear that everything exceeded your expectations.
We are delighted to know that our ordering process was easy and that delivery was exceptionally fast. Our team takes great pride in ensuring that each phone is in excellent condition as promised, so it's fantastic to hear that we delivered on that promise.
It's also wonderful to hear that our pricing stood out as the best after your extensive search. We strive to offer the most competitive prices in the market while still maintaining top-notch quality and service.
Thank you once again for choosing Smart Cellular, and we look forward to serving you again in the future. Should you have any further inquiries or require assistance, please don't hesitate to reach out to us.
“Received my phone for my daughter, I got a grade GOOD and it was in great condition. This is the second phone I have bought and such good service. Will be back again when needed the next phone.”
Dear Jennifer,Thank you so much for your amazing 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you received your daughter's phone in great condition. It's wonderful to know that you found our service to be of such high quality, especially as a returning customer. We are immensely grateful for your continued support and can't wait to assist you again when you need a new phone.
Dear,Thank you so much for the fantastic 5-star rating you have given us for Smart Cellular! We truly appreciate your support and are thrilled that you are pleased with your purchase.
We are glad to hear that the phone you received was exactly as described and that you were satisfied with the fast shipping service. It is always our priority to ensure accurate product descriptions and a timely delivery to our valued customers like you.
Once again, thank you for choosing Smart Cellular. We hope your new phone brings you great joy and serves your needs effortlessly. If you have any further queries or require any assistance in the future, please don't hesitate to reach out to our customer support team.
“I placed the order with Smart Cellular with an expected delivery date of a couple of days, over a week later the phone had not arrived so I contacted the sales team to enquire about the delivery and was advised that they had now changed the delivery to 5 to 7 days. As I had a phone that I could use and was assured that the phone would arrive shortly that was OK by me.
A couple of days later the phone had still not arrived so contacted the sales team again and was advised that it would arrive by the Friday that week at the latest so I waited again and no delivery. The following day I sent a message to Smart Cellular requesting them to cancel the order and refund my PayPal payment and ordered a phone from another supplier. I then contacted the sales team again on the Monday to confirm that they had cancelled the order and was asked to send yet another email which I did.
Having sent the cancellation email as requested I contacted them again to confirm the cancellation which they said they would do and then 2 days later the phone was delivered so I now have 2 phones.
I have not bothered to return the phone and have sold it privately as not doubt they will mess the return up too.
Overall not a good experience and I would suggest that if you are thinking of ordering anything from them to think again and go elsewhere, their competitor was cheaper and delivered one time.”
Dear [Reviewer],Thank you so much for taking the time to share your feedback regarding your recent experience with Smart Cellular. We truly appreciate your honesty and for bringing these issues to our attention.
First and foremost, we would like to sincerely apologize for the inconvenience caused by the delay in the delivery of your phone. We understand how frustrating it must have been to receive contradictory information regarding the expected delivery date. We deeply regret that we fell short of meeting your expectations.
We are genuinely sorry for the confusion caused and understand your decision to cancel the order and purchase from another supplier. We apologize for any inconvenience caused by having two phones delivered as a result of our miscommunication.
We take your feedback seriously and will be sure to address these issues internally to prevent similar incidents from occurring in the future. Our team will review our processes and enhance our communication to ensure that we provide accurate and reliable information to our valued customers.
If there is anything else we can do to rectify the situation or if you have any suggestions on how we can improve our service, please do not hesitate to let us know. Your feedback is invaluable in helping us make the necessary improvements to provide a better customer experience.
Once again, we sincerely apologize for any frustration caused and appreciate your understanding. We hope that you will give us another chance to serve you better in the future.
Thank you for choosing Smart Cellular.
