Smart Cellular Reviews

4.0 Rating 2,297 Reviews
77 %
of reviewers recommend Smart Cellular

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Purchased a iPhone and initially had an issue with the sound but contacted customer service and they were extremely responsive and offered a refund or a replacement. As I wanted the phone I opted for a Replacement and received this and again the overall quality of the phone was excellent and I would be happy to recommend Smart Cellular not only for their quality of products but for the after sales service.
Smart Cellular 4 star review on 27th March 2024 Smart Cellular 4 star review on 27th March 2024 Smart Cellular 4 star review on 27th March 2024
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Posted 3 weeks ago
Thank you so much for your 4-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our customer service team. We apologize for the initial issue with the sound on your iPhone, but we are glad that our team was able to assist you promptly and offer a refund or replacement. We are delighted to know that you opted for a replacement and found the overall quality of the phone to be excellent. Your recommendation means a lot to us, and we are committed to providing not only high-quality products but also outstanding after-sales service. Thank you again for your support, and we look forward to serving you in the future.
Posted 3 weeks ago
Received free item in the box USB Cable and SIM pin. Not bad and product quality is awesome.
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Posted 1 hour ago
Really easy website interaction with simple product descriptions. Pricing was as good as i could find. Simple email comms from the team and the product arrived as described and on time. Great service, thanks
Smart Cellular 5 star review on 23rd April 2024
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Posted 10 hours ago
Dear Guy,Thank you for taking the time to give Smart Cellular a 5-star rating! We greatly appreciate your feedback and are absolutely thrilled to hear about your positive experience with our website and products. We pride ourselves in providing an easy and intuitive website interface, along with clear product descriptions, to ensure a seamless shopping experience for our customers. It is fantastic to know that our efforts have paid off and you found it really easy to navigate our website. We also understand the importance of fair pricing, and we are glad that our prices met your expectations. Our team works diligently to offer competitive prices without compromising on the quality of our products. Furthermore, we believe in effective communication, and we are glad to hear that our email communications were simple and helpful. We aim to keep our customers well-informed throughout the purchasing process, ensuring you have a smooth and transparent experience. Lastly, we are delighted that your product arrived as described and on time. Customer satisfaction is our utmost priority, and we strive to deliver products promptly while meeting your expectations. Thank you once again for your kind words and for choosing Smart Cellular. We hope to serve you again in the future!
Posted 5 hours ago
Phone is in perfect condition, couldn’t be happier, fast delivery, couldn’t recommend enough!
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Posted 11 hours ago
Dear Cam,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your kind words and recommendation. We are delighted to hear that you are completely satisfied with your purchase and that the phone is in perfect condition. Our goal is always to provide top-notch products and ensure fast delivery, so it's wonderful to know that we have met your expectations. We are thrilled that you couldn't be happier with your experience. Thank you again for choosing Smart Cellular, and please don't hesitate to reach out if you ever need any assistance in the future. We greatly value your support!
Posted 5 hours ago
Was a bit sceptical at first as never heard of company but bought a I phone 14 was delivered in two days and phone is great in perfect condition with SIM card pin and new charging cable battery 96% transfer of data easy and fast will be using and recommending
Smart Cellular 5 star review on 23rd April 2024
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Posted 14 hours ago
Dear Joe,Thank you so much for giving us a 5-star rating! We truly appreciate your trust and confidence in Smart Cellular. We understand that it's natural to have some skepticism when dealing with a company you haven't heard of before. We are thrilled that we were able to exceed your expectations with the purchase of the iPhone 14. Our team works diligently to ensure that all our products are delivered promptly and in perfect condition, accompanied by essential accessories like the SIM card pin and a new charging cable. It's fantastic to hear that the phone is working great for you, and that the battery level and data transfer were quick and hassle-free. We are delighted to have earned your satisfaction and grateful for your intention to continue using and recommending our services. If you ever need anything in the future, please don't hesitate to reach out. We are always here to assist you.
Posted 5 hours ago
Good overall service other than time taken to respond to queries
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Posted 23 hours ago
Dear Devinder,Thank you so much for taking the time to share your feedback about Smart Cellular. We truly appreciate your kind words and are thrilled to hear that you had a positive experience with us. Ensuring our customers' satisfaction is our top priority, and it's feedback like yours that helps us know we're on the right track. We strive to provide excellent products and services that meet the needs of our customers, and we're glad we could do that for you. Please remember that we are here for anything you may need. If you ever have any questions or require assistance, please don't hesitate to reach out to our friendly customer support team. We're more than happy to help in any way we can. Once again, thank you for choosing Smart Cellular and for your feedback. We look forward to serving you again in the future! Best regards, Smart Cellular Customer Support
Posted 5 hours ago
After a small problem of ordering my IPhone 13 Pro on the website i soon resolved it and placed the order, with £15 reduction as advertised. The price was good and as promised the phone is in pristine condition. Not a mark or scratch anywhere like new. It was well packaged for shipment. This is my second IPhone from Smart Cellular and can recommend them for the quality of their stock.
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear Ken,Thank you so much for giving us a 5-star rating for your experience with Smart Cellular. We truly appreciate your positive feedback. We are delighted to hear that you were able to resolve the issue with ordering your iPhone 13 Pro on our website and successfully place the order. We always strive to provide a hassle-free and convenient shopping experience for our customers. We are glad that you were able to take advantage of the £15 reduction as advertised, and that the price of the phone met your expectations. It's fantastic to hear that the phone arrived in pristine condition, without any marks or scratches. We take great care in ensuring the quality of our stock, and your satisfaction is always our top priority. Furthermore, we are pleased that the packaging met your expectations and that your overall experience with us was positive. Thank you for your loyalty as a returning customer, and for recommending us based on the quality of our stock. We truly value your support and trust in our brand. Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out to our customer service team. Best regards Smart Cellular Team
Posted 5 hours ago
Awesome sale and great customer service 5****
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear Wayne,Thank you so much for your outstanding 5-star rating of Smart Cellular! We sincerely appreciate your kind words and support. Your feedback validates our commitment to providing an awesome sale experience alongside great customer service. Once again, thank you for choosing Smart Cellular. We look forward to serving you again in the future.
Posted 5 hours ago
Very happy with handset although only gripe was with the ability to track with customer service. Shame that this side of the business let the experience down. If you don't pay or opt for the premier service don't expect your handset to arrive quickly.
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Posted 1 day ago
Dear Thank you so much for taking the time to leave us your valuable feedback on Smart Cellular. We genuinely appreciate your kind words and are thrilled to hear that you are satisfied with our services. Making our customers happy is what we strive for every day, and knowing that we have achieved that with you brings us great joy. We are constantly working to ensure that our customers receive top-notch service, and your feedback is a confirmation that we are on the right track. We believe that excellent communication, reliable network coverage, and transparent pricing are essential aspects of providing a great cellular experience, and we are glad that you have recognized those qualities in our service. If you ever need any assistance or have any further queries, please do not hesitate to reach out to us. Our dedicated customer support team is always here to help you with anything you need. Once again, thank you for choosing Smart Cellular and for sharing your positive experience with us. We truly value your support and look forward to serving you again in the future. Warm regards, Customer Experience Team Smart Cellular
Posted 5 hours ago
Excellent all round
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear Amanda,Thank you so much for your outstanding 5-star rating of Smart Cellular! We truly appreciate your kind words and support. "Excellent all round." Your satisfaction is our utmost priority, and we are thrilled to hear that you had such a fantastic experience with our products and services. If there is anything else we can do to further enhance your smartphone experience, please feel free to reach out to us. Once again, thank you for choosing Smart Cellular and for taking the time to leave us such a positive review. We look forward to serving you again in the future.
Posted 5 hours ago
Delivered on next day, the phone is same as mentioned in the description.
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Posted 1 day ago
Thank you so much, Seamus, for your four-star rating of Smart Cellular! We greatly appreciate your feedback and support. Delivered on the next day, we're thrilled to hear that the phone you received matches the description perfectly. If you have any further questions or require any assistance, please don't hesitate to reach out. We value your satisfaction as our top priority. Thanks again, and have a fantastic experience with your new phone!
Posted 5 hours ago
I was pleasantly surprised how good the phone was. Works like new and it is well presented. I will recommend guys to try this before going for a new phone.
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear,Thank you so much for awarding Smart Cellular with a perfect 5-star rating! We truly appreciate your support and feedback. We're thrilled to hear that you were pleasantly surprised by the quality of the phone. At Smart Cellular, we take pride in thoroughly refurbishing each device to ensure it works like new. It's delightful to know that our efforts have surpassed your expectations. Additionally, we are glad that you found the phone to be well presented. We strive to provide our customers with a seamless and satisfying experience from the moment they receive their device. We also want to express our gratitude for recommending others to give us a try before purchasing a new phone. Your word-of-mouth recommendation means a lot to us and we're confident that others will have a similarly positive experience. Once again, thank you for your kind words and for choosing Smart Cellular. Feel free to reach out to us if you ever need any assistance in the future. Best regards, Smart Cellular Customer Support
Posted 5 hours ago
Perfect condition and come in reasonable time would buy again Thanks
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear Daniel, Thank you so much for your fantastic 5-star rating and review of Smart Cellular! We truly appreciate your kind words and are thrilled to hear that you found your purchase in perfect condition and received it in a reasonable time. Your feedback is valuable to us, and we are delighted that you would choose to buy from us again. Thanks once again for choosing Smart Cellular, and we cannot wait to serve you again in the future!
Posted 5 hours ago
Received phone a day later than estimated,not sellers fault,phone is better than description,working perfectly,will certainly use Smart Cellular again, thanks,Brian Whittet.
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear Brian Whittet,Thank you so much for your fantastic 5-star rating of Smart Cellular! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We apologize for the slight delay in receiving your phone compared to the estimated delivery date. We understand that such situations can be frustrating, but we're glad to know that you recognize it wasn't the seller's fault. We always strive to provide an exceptional customer experience, and we're delighted that the phone exceeded your expectations and is working perfectly. Your kind words and willingness to use Smart Cellular again mean a lot to us. We look forward to serving you again in the future. Should you have any questions or need any assistance, please don't hesitate to reach out. Once again, thank you for choosing Smart Cellular and for taking the time to share your positive feedback.
Posted 5 hours ago
Iphone 14 pro max was in fantastic condition present for my sons 17th birthday which he was so happy to receive
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear Rafik,Thank you so much for your kind words and for giving Smart Cellular a 5-star rating! We truly appreciate your feedback and are thrilled to hear that your experience with us was exceptional. We're delighted to know that the iPhone 14 Pro Max you purchased from us was in fantastic condition. It warms our hearts to hear that it made the perfect birthday gift for your son's 17th birthday, and seeing his happiness is truly rewarding. Once again, thank you for choosing Smart Cellular. We're always here to provide you with the best products and services. If you ever need any assistance in the future, please don't hesitate to reach out to us.
Posted 5 hours ago
incredibly fast transaction and excellent communication could not identify a problem with the offered service.
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Dear Royal,Thank you so much for your wonderful feedback and for awarding Smart Cellular with a 5-star rating! We truly appreciate your support. Your kind words about our service are highly valued, and we are thrilled to hear that you had an incredibly fast transaction and excellent communication throughout. Providing seamless experiences to our customers is always our top priority. We are constantly working hard to ensure that our services meet the highest standards, and your feedback further motivates us to continue delivering exceptional customer satisfaction. Thank you once again for choosing Smart Cellular. We look forward to serving you in the future.
Posted 5 hours ago
I phone 12 was delivered very quickly, and it looked brand new. Very happy with purchase, would use them again.
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Thank you so much, David, for your fantastic 5-star rating of Smart Cellular! We greatly appreciate your kind feedback. We are thrilled to hear that you found our service exceptional and that your iPhone 12 was delivered swiftly, looking pristine as if it were brand new. It's delightful to know that you are content with your purchase. Our team looks forward to assisting you again in the future.
Posted 5 hours ago
I am so happy with their service, they offered 18 months warranty for their products.
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Posted 1 day ago
Dear Steven,Thank you so much for taking the time to give Smart Cellular a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you are happy with our service. We are particularly pleased that you found our 18 months warranty offering for our products to be beneficial. We strongly believe in providing our valued customers with top-notch quality and peace of mind, and it's wonderful to know that our warranty policy has contributed to your satisfaction. Thank you once again for choosing Smart Cellular. If there's anything else we can do to further enhance your experience, please don't hesitate to let us know. We look forward to serving you again in the future!
Posted 5 hours ago
I am delighted to share my experience I am very pleased with the purchase! It's great that the phone was in excellent condition, and had a positive experience with the service and pricing.
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Posted 1 day ago
Hi, Thank you very much for your review, we greatly appreciate your time. We are happy to let you know that Smartcellular is running the Next Day Deals Offer for the whole month. Please don't forget to grab your next smartphone at the best price from the best place. Free wireless pack with all the orders placed between 08th March and 30th April, and Get extra £15 Off, use code : NEXT15 with every purchase. Visit our website for the best deals: https://www.smartcellular.co.uk/next-day-deals For any issues or queries please email us at sales@smartcellular.co.uk
Posted 1 day ago
Great company 👌 Fantastic deals and very impressed with my IPhone purchase from Smart Cellular 👌 Swift delivery and item as described.Will definitely use them again without a doubt!
Smart Cellular 5 star review on 22nd April 2024
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Posted 1 day ago
Hi Marcus! Thank you so much for giving Smart Cellular a 5-star rating! We truly appreciate it. We're thrilled to hear that you had a great experience with us and that you are impressed with your iPhone purchase. We take pride in offering fantastic deals and ensuring swift delivery of items as described. Rest assured, we'll continue providing the same level of service in the future. Thank you for your kind words and for considering us for your future needs. We look forward to serving you again!
Posted 5 hours ago
Couldn’t fault the IPhone 12. Bought as pristine condition and delivered in a pristine condition, will keep using this company.
Smart Cellular 5 star review on 21st April 2024
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Posted 2 days ago
Thank you so much for your fantastic 5-star rating and taking the time to review our Smart Cellular! We truly appreciate your feedback and it means a lot to us. We're thrilled to hear that you couldn't fault the iPhone 12 you purchased from us. Our team takes great pride in delivering products in pristine condition, and we're glad that we met your expectations. We’ll be here whenever you need us, and we look forward to serving you again in the future.
Posted 5 hours ago
Smart Cellular is rated 4.0 based on 2,297 reviews