“We have been using Morelli group for over 40 years & they have always given a first class service.
Their staff are very knowledgeable with years of experience & they sell the best products at good prices.
“Ordered via Sims detailing which is part of this company and very disappointed! They advertise a 10% discount but this is not off certain products and its not clear from the website that you dont get the discount on any items that are reduced. I raised it and was told that its hidden in the terms and condtions not great.”
“I placed 2x orders before the 3pm next day deilivery deadline i then received half of the second order the following day then received the ther half of the second order the very next day but still have not received the first order very poor service.”
“Been using Morelli personally for 2 years now, Have never been able to fault them, From all the guys and gals in the office to the drivers. 1st class service from start to finish every single day. Full of knowledge about exceptional when needed help on Paint.”
“I have been using Morelli for around 25 years, fantastic customer service from the time you order to delivery drivers who know the products they deliver. Invoices with your order to make invoicing easier. Managers who understand customer service is always fantastic and reps who understand your business and will inform you of products that they know will help - My local branch at Wickford always help if we are desperate for anything and I have nothing but, praise for them..worth everyone of the 5 stars”
“manchester urmston base has to be the worst place to go to , i ordered a 1 ltr laquer kit , 3weeks later still not bothered to order in for me , i asked if its worth waiting . the answer was its up to you !”
“Only gave you one star because you answered phone. Wanted price of electric da sander and water separator. Nice lady said we will get on it and ring you back soon. 3 days later not a call just ignored this has happened before wt similar enquiries. Just no response. And we at swale autos catrick could spend quite a lot of money on a regular basis”
“I have used Smart Express for several years now & I have always received great service.
I placed an order one day this week at around 3:00 pm & it arrived by lunchtime the next day on a standard delivery. Thank you”
“Smart Express aren't the cheapest of bodyshop materials suppliers and often outprice themselves on many items but they're extremely respondent of all orders and dispatch on time, every time! A quick and efficient service which is why I keep coming back. A wider selection of materials from different brands would be nice to see, including cheaper brands to help cut material costs, but overall; a pretty good bodyshop store for any SMART repairer.”