Smyths Books Reviews

1.0 Rating 116 Reviews
0 %
of reviewers recommend Smyths Books
1.0
Based on 116 reviews
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Anonymous
Anonymous  // 01/01/2019
Received email saying cancelled order, hmmmm dodgy company, have cancelled the card I used, do a bit of digging, you may well want to do the same.
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Posted 5 years ago
Ordered a book but had no response thereafter - status in order tracking just says "pending". On further investigation I found the Feefo reviews displayed on their website to be fake, and discovered the real Trustpilot reviews - thanks to these I was able to cancel my debit card before any fraudulent payments taken, though concerned someone has my other personal details. The website looks convincing! Please don't fall for it.
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Posted 5 years ago
ANYONE HAVING PROBLEMS WITH THIS WEBSITE NEEDS TO REPORT THEM TO ACTION FRAUD 03001232040. ALL ADDRESSES USED IN CONNECTION WITH THIS COMPANY HAVE NO CONNECTION WITH THEM.
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Posted 5 years ago
This must be a scam! Do not use!!! Ordered a book for next day delivery and received an order confirmation. Then silence. No book and no reply to any of my emails or calls. I have cancelled my card as a precaution as I suspect this is a scam just to get peoples personal details. I don't believe the 5 star reviews on this site especially as other sites are predominantly one star warnings that this is a scam - wish I'd seen them before I ordered.
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Posted 5 years ago
Having been let down for a really important order that I needed in order to prepare for a postgraduate talk that I am presenting next week, to my dismay I discovered the recent reviews here and on Trustpilot. I opted to pay extra for Saturday delivery. Of course, in line with the common experience the payment has not been processed despite all being well with my card and no book has arrived as my website login shows that the book has not been dispatched. I'm trying to work out whether as suggested by others this company is operating fraudulently in order to gather credit card details or whether the website payment provider has been experiencing issues and the company is too incompetent to sort it out. I would urge you not to use this company and as I suspect mass fraud is a real possibility I'm about to report them to the relevent authorities. Cancelling my card to be on the safe side is especially catastrophic at this time of year.
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Posted 5 years ago
Scam site that steals bank details Read trust pilot reviews!!!!
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Posted 5 years ago
SCAM SITE- DO NOT USE!!! Look on Trustpilot for over 50 genuine 1 star reviews! Emailed customer service 5 days ago re: cancelled order (as all the Trust pilot reviewers have said) Having not received a response started to do some looking into the company and realised it’s a scam website. The site is gathering bank details to rob you at a later date.I’ve cancelled my debit card and advise you do the same if you’ve ‘ordered’ from this criminal! Reported to actionfraud.police.uk ,Google, Trading Standards and Companies House Government Website
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Posted 5 years ago
Same story with me as everyone else. I reviewed the Web site and it looked convincing. There is a Companies House entry and lots of positive reviews on Reviews.co.uk (although hindsight now tells me that the reviews were placed by people with some suspect sounding names!) If anyone has ordered from these, can I suggest you cancel your cards asap.
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Posted 5 years ago
DO NOT USE THIS WEBSITE. I can’t stress this enough. Seriously dodgy website, same happened to me as others. I place my order, even received email confirmation that it was being processed, several days later an email saying it was cancelled. I’ve emailed and phoned the number here and no response. I even doubt most of the good reviews on here, simply as they always seem to be in response to a flurry of negative ones. Have to agree with a previous complainant here, it very much seems to be a card harvesting site. I’ve cancelled my card, massively inconvenient suggest avoiding this site like the plague.
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Posted 5 years ago
Received an email cancelling my order with no explanation why! The book seems to be in stock. Looks like the same thing has happened to lots of people. Will not be ordering from this company again and will now cancel my credit card. Annoying!
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Posted 5 years ago
Hopeless. Twice ordered and three times paid with different cards to be told problem with payment. Online email does not work and sent manual one, no reply yet and no phone number to call. Does this company still exist or trade??
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Posted 5 years ago
Took 5 days to let me know by email my order had been cancelled listing three possible reasons. I cancelled (nope). Card declined (nope using fine). Unable to fulfil order (still listed as in stock). I gave my mobile number so I would expect a phone call at the very least to tell me of a problem to maybe resolve not a standard 'catch all' email and cancelled order. The email invites me to retry if I want. Really? I try to avoid using Amazon and support other companies but sometimes they dont do themselves any favours. Cannot trust using them again. Sorry.
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Posted 5 years ago
I tried to buy books before Christmas... I never received them... My card details were used to make purchases on Google play store and deliveroo... and they also tried to make larger payments on Gamestore... but I didn't have the funds in my account. STAY AWAY FROM THIS WEBSITE IT IS FAKE!
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Posted 5 years ago
Completely fraudulent. Be sure to cancel your card if you have already ordered with this fake business.
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Posted 5 years ago
FRAUDSTERS, SCAMMERS, CARD HARVESTERS £3k of fraudulent transactions on 2 of my cards so far. Suggest you cancel any card you’ve used here (I have) and I’ve also reported to the police and given full details to the credit card fraud departments Suggest you all make the same report and maybe we can close them down for good.
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Posted 5 years ago
THIS IS NOT A VALID REVIEW SITE - The positive reviews on here are bogus and this website therefore cannot be trusted FRAUD FRAUD FRAUD
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Posted 5 years ago
You are fraudulent and cannot spell.
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Posted 5 years ago
FRAUD companies house address 2 Windham Crescent, Wawne, Hull HU7 5XW. Party round there tonight at 6pm sharp!
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Posted 5 years ago
SCAM SCAM SCAM FRAUD FRAUD FRAUD Expect to lose money on your credit card
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Posted 5 years ago
No books. No reply to email asking about books, which were Christmas presents for children. Like everyone else have cancelled my card and reported since this is clearly a scam.
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Posted 5 years ago
Smyths Books is rated 1.0 based on 116 reviews