SoftwareKeep.com Reviews

4.8 Rating 170 Reviews
94 %
of reviewers recommend SoftwareKeep.com
4.8
Based on 170 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
SoftwareKeep delivered the application timely. When I encountered issue and opened a chat, Emir helped me complete the installation process quickly. I am impressed with the professionalism and customer service. Thank you!
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Posted 4 years ago
Very easy purchase process. Joe was helpful and even provided a discount code.
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Posted 4 years ago
Very prompt and helpful support, solved my issue. Many thanks!
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Posted 4 years ago
Excellent support. I had an issue with the install. Sent an e-mail and received a prompt response. Technician (Joe) remoted in and handled the install quickly. Excellent customer experience.
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Posted 4 years ago
Don't waste your time with this company. After purchasing a product that is in stock according to their site, you'll receive an e-mail a day or so later similar to the following: "Thank you for your purchase! Unfortunately, we run out of Microsoft Visual Studio Net Enterprise Architect RB keys with no ETA yet for new stocks. We are working tirelessly to acquire new stocks and send you your purchased software license within 24 business hours. Should you have any questions or concerns, please do not hesitate to contact us via email, chat or hotline no. Visit us at our website and find out more offers for your daily computing needs."
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Posted 4 years ago
I was very skeptical, and uncertain which program to buy..I called them!, and while I had a hard time understanding him, I was able to figure out which one to purchase. I went ahead and ordered, at a very good price, and got an email saying my order was on hold until they could verify information? I sent them a note asking What?, and he called me. I guess it was a random verification check on their part..I was sure how I felt about that. In the end though, I got the program, with the program keys, and great instructions that even this middle age, new iMac owner was able to follow with absolutely no problems at all. So I’m here to tell you, that I researched them, and they’re valid, helpful, honest.
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Posted 4 years ago
Patrick provided excellent, speedy support. Finally I seem to have Microsoft Office running. I did have to wait awhile past my scheduled appointment time, which happened the first time that I got technical assistance as well. I recognize that this is difficult out perhaps there was a way to update me via email or text.
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Posted 4 years ago
They solved a problem I couldn't solve without their help. I'm grateful to them for that.
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Posted 5 years ago
Well, In less that 4 min or so My software was up and runnning. Very satisfied and will continue to use SoftwareKeep.com for future software needs.
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Posted 5 years ago
Delivery was slow, but otherwise good. Tech support was very helpful.
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Posted 5 years ago
I used Software Pug to purchase Office 2016 for the mac but was unable to access the software and called for a refund. I am not sure how softwarekeep and software pug are related, but in any case, the customer service I received was excellent and the software is now installed on my computer
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Posted 5 years ago
very helpful
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Posted 5 years ago
Incredible !
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Posted 5 years ago
PATRICK WAS VERY HELPFUL WITH MY ISSUE, SO GLAD HE WAS ABLE TO GET THE JOB DONE QUICKLY!
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Posted 5 years ago
Votre Technicien a été Très efficace et très Professionnel, Merci à Lui, à Recommander. Au revoir , Jean-Pierre Vandervonden
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Posted 5 years ago
quick response
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Posted 5 years ago
I can't complain about anything. The price was great and Patrick was a BIG help when I couldn't get my product key code to work. He was able to take care of the problem quickly and was REALLY nice.
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Posted 5 years ago
I was very pleased with Software Keep's Customer Service, Tech Support and pricing.
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Posted 5 years ago
Patrick was very helpful to my NEED of Microsoft Word. He completely installed it on my computer via remote. Very nice technician to deal with. I strongly suggest anyone to use him or this company.
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Posted 5 years ago
Took care of my issues in a very reasonable amount of time
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Posted 5 years ago
SoftwareKeep.com is rated 4.8 based on 170 reviews