SoftwareKeep.com Reviews

4.8 Rating 170 Reviews
94 %
of reviewers recommend SoftwareKeep.com
4.8
Based on 170 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
I just had some remote assistance with Patrick and I am really happy and satisfied!
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Posted 5 years ago
very helpful
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Posted 5 years ago
I am very happy with the support I received from Patrick. Thank you so much and God bless you!!!
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Posted 5 years ago
had problems activating an Office purchase and it was resolved via the chat
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Posted 5 years ago
Very happy with the customer service. Problem was resolved very quickly.
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Posted 5 years ago
Patrick was my technician. He came into my laptop and had the issue fixed within 30 minutes. I very much appreciate it. He knows what he was doing!
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Posted 5 years ago
Patrick installed MS Project 2013 and configured to use the product key successfully. I was unable to perform this myself. He was very quick and professional, thanks!
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Posted 5 years ago
Installed and configured MS Project 2013 to accept product key.
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Posted 5 years ago
Had big issues with the Windows 10 updates as Microsoft office stopped working and could not open. This was happening for last 2 days. Got online with live chat and live chatted with Patrick. He was absolutely terrific. He solved the issue and problem and as we were disconnected your support team connected me back to Patrick. As this was a big issue Patrick spent time to solve the problem. Great work and great support
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Posted 5 years ago
Today, Patrick the technician assisted with an issue that arisen whilst I was attempting to download software for a colleague of mine. I would like to advise that Patrick dealt with the issue swiftly, efficiently and persistently. We faced a few hurdles throughout the process as you do with all things IT, but Patrick had lots of solutions to solve the issues that did arise. This job seemed to be quite a lengthy long-winded job (in my eyes) but Patrick kept at the job at hand throughout. Also nothing seemed to be a problem. I did ask multiple questions and he was happy to answer them each time. Thumbs up Patrick! :)
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Posted 5 years ago
An excellent first class service, performed very quickly, WOUld highly recommend.
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Posted 5 years ago
Customer Service was helpful, knowledgeable, and prompt. The rep stayed online with me until the problem was fixed.
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Posted 5 years ago
I had a problem downloading a program. The service department immediately contacted me and found a solution.
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Posted 5 years ago
I appreciate that SoftwareKeep installed this for me nice people, very efficient
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Posted 5 years ago
Fantastic Tech support! Installed via remote access within mins!
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Posted 5 years ago
They found a solution to what seemed to be a impossible problem. Decent communication, fast work.
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Posted 5 years ago
customer service was great! they assisted me in the activation process! everything went well! will definitly recomend!
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Posted 5 years ago
Quick to solve the problems and easy to do online - solved me problems!
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Posted 5 years ago
excellent help
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Posted 5 years ago
Had problems installing via download. Needed additional software to extract files, display graphics, etc. Patrick pursued and got me up and running. Thanks Patrick.
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Posted 5 years ago
SoftwareKeep.com is rated 4.8 based on 170 reviews