SoftwareKeep.com Reviews

4.8 Rating 170 Reviews
94 %
of reviewers recommend SoftwareKeep.com
4.8
Based on 170 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
Excellent technical customer service by Patrick!!!! He was excellent!!!!!
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Posted 5 years ago
All good, software works fine, good comms.
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Posted 5 years ago
They Quickly resolved my problem with activating my MS Office 2019
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Posted 5 years ago
Very helpful service! I recommend it.
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Posted 5 years ago
Patrick the technician was quick to answer the phone call on a Sunday morning. We created a zoho online session where he quickly resolved the activation process to start using the software. Excellent service
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Posted 5 years ago
customer service was excellent in resolving a problem installing microsoft office for mac. courtney wickenscourtney@gmail.com
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Posted 5 years ago
Technician was very helpful and professional!
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Posted 5 years ago
The technician rapidly helps me installing the program. Very satisfied so far.
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Posted 5 years ago
the help I got was really good, I got a response in a timely manner
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Posted 5 years ago
They were very helpful when i couldn't install the software, i couldn't have done it without them!!
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Posted 5 years ago
Bonnes reponses au problemes resolu avec gentillesse merci
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Posted 5 years ago
Very efficient communication with Patrick. Am extremely satisfied.
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Posted 5 years ago
Patrick was able to activate my Microsoft Office 2016 after downloading after I was unsuccessful.
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Posted 5 years ago
excellent service
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Posted 5 years ago
Patrick was very good and he helped me not panic. Thank you Patrick for your help!
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Posted 5 years ago
Solved our problem and the technician was very patient and helpful
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Posted 5 years ago
The first product key I bought was invalid. After a hassle of sending them a screen shot to prove I still didn't have the subscription. They said they would send me a new product key but could not do so right away because the were out of stock. I'm not sure how you can run out of product keys. I mean it's not like eggs or milk that a store can actually run out. They said they would send me a new one when the they arrived. "We should have them in 24 hrs." One month later, Still no call or email or product key. Called them again. Third time is a charm. Patrick was great at solving the issue. He could have just sent me a new product key. I'm very computer literate, but he wanted to make sure I was well taken care of. He remotely installed my software and now it works great.
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Posted 5 years ago
I have very little computer knowledge and ran into an installation proble. The service tech took over and made sure the installation went smoothly and quickly! The price was great and the service could not have been better!
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Posted 5 years ago
Purchased MS 2016 Professional Plus. Price was competitive. Had problems loading software at first, but it was fixed. Recommend this company.
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Posted 5 years ago
Initially Publisher wouldn't install and Office 2016 Office Professional Plus was offered, but I didn't want it and there was difficulty installing that. Patrick was the support I got and he was eventually able to install everything and now Office and Publisher are installed and working fine.
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Posted 5 years ago
SoftwareKeep.com is rated 4.8 based on 170 reviews