SoftwareKeep.com Reviews

4.8 Rating 170 Reviews
94 %
of reviewers recommend SoftwareKeep.com
4.8
Based on 170 reviews
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
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Anonymous
Anonymous  // 01/01/2019
This was my first time downloading the app. If it wasn't for Anna I might have given up. She was very patience and understanding. She knew exactly what to do. It took awhile because she had to undo a lot of apps and reloaded what it I needed. It was well worth the time because it was done right. Thanks Anna . A God sent
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Posted 2 years ago
Jesus helped me retrieve my missing email. Not only was he chatting with me online but also got a call from our credit card company who also was helping us resolve the problem. He figured out my mistake quickly and I’m up and running with no problem! Thanks Jesus!
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Posted 3 years ago
Jesus was AMAZING :) SO SWEET AND I WAS ON CHAT FOR LITERALLY 5 MINUTES AND THE ISSUE WAS FIXED !!!! Thanks Jesus- From - Amanda
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Posted 3 years ago
i had a problem with my excel program. i chatted with Jesus about the problem and he walked through a few things with me. in just a few minutes he was able to find the problem and helped me get back to work. thanks Jesus, your the best!!!!!!
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Posted 3 years ago
Joe did a great job fixing my activation problem. Thanks again Joe!
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Posted 3 years ago
Joe helped me on chat today with info on getting Office MS Home and Business 2019. He was very knowledgable and very helpful. I will definitely love to work with him in the future. I am really impressed that your company offers 24/7 support. Being 63 years old, I am definitely computer challanged :)
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Posted 3 years ago
Joe answered my questions. It was helpful to know that the licenses I was asking about are perpetual and that I can download them easily to another computer if I get rid of the one I will currently have it on. Was glad to get some assistance as I wasn't truly sure what I was doing.
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Posted 3 years ago
Jesus did a wonderful job of helping me solve a download issue. 5 stars to Jesus
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Posted 3 years ago
Excellent service
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Posted 3 years ago
My Experience was good Jesus was so nice an helpful , he is a great tech. i will recommend this site to anyone. Im glad he was able to help me, fast and with great service.
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Posted 3 years ago
Had a small problem but sorted out by Jesus on live chat.
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Posted 3 years ago
Had a small problem with timing but Jesus on live chat sorted it.
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Posted 3 years ago
My (few) download struggles were handled very quickly via chat.
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Posted 3 years ago
Softwarekeep was very helpful in my purchase of MS Office for Mac. Price was fair and the assistance in installing was excellent. Thanks Joe
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Posted 4 years ago
Very easy purchase process. Joe was helpful and even provided a discount code.
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Posted 4 years ago
Very prompt and helpful support, solved my issue. Many thanks!
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Posted 4 years ago
Excellent support. I had an issue with the install. Sent an e-mail and received a prompt response. Technician (Joe) remoted in and handled the install quickly. Excellent customer experience.
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Posted 4 years ago
I was very skeptical, and uncertain which program to buy..I called them!, and while I had a hard time understanding him, I was able to figure out which one to purchase. I went ahead and ordered, at a very good price, and got an email saying my order was on hold until they could verify information? I sent them a note asking What?, and he called me. I guess it was a random verification check on their part..I was sure how I felt about that. In the end though, I got the program, with the program keys, and great instructions that even this middle age, new iMac owner was able to follow with absolutely no problems at all. So I’m here to tell you, that I researched them, and they’re valid, helpful, honest.
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Posted 4 years ago
Patrick provided excellent, speedy support. Finally I seem to have Microsoft Office running. I did have to wait awhile past my scheduled appointment time, which happened the first time that I got technical assistance as well. I recognize that this is difficult out perhaps there was a way to update me via email or text.
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Posted 4 years ago
They solved a problem I couldn't solve without their help. I'm grateful to them for that.
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Posted 4 years ago
SoftwareKeep.com is rated 4.8 based on 170 reviews