Sophie Allport Reviews

Name: Sophie Allport
Rating: 2.83

2.8 Rating 12 Reviews

42 %

of reviewers recommend Sophie Allport

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2.8

Based on 12 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Email

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Sophie Allport 1 star review on 8th December 2022

Anonymous

Sophie Allport 1 star review on 23rd September 2021

Carla Mangiafico

Anonymous

Anonymous // 01/01/2019

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“Sophie Allport apparently do not consider returns through their returns system as cancellations as described in Consumer Contracts Regulations and only if you contact them by email or letter instead. I believe in providing an online returns system, this would count under CCRs as adequately informing a business of intent to return (the trader gives the consumer the option of filling in and submitting such a form, CCRs section 32.4) and there is no mention that using this method does not count on Sophie Allport's returns page (only buried in the T&Cs) so I’d consider that at the very least misleading business practice. Returns are effectively treated as cancellations by CCRs so I think it is important customers are aware of this and in a very clear way on all returns information pages.”

Helpful Report

Posted 1 year ago

Carla Mangiafico

Sophie Allport is rated 2.8 based on 12 reviews