Splash and Relax Reviews

Name: Splash and Relax
Rating: 4.31

4.3 Rating 759 Reviews

83 %

of reviewers recommend Splash and Relax

4.3

Based on 759 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

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Splash and Relax 5 star review on 27th August 2020

Stephen Midgley

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid express delivery but unfortunately it didn’t arrive. Had to purchase other products from elsewhere. Asked for a refund on postage and was not responded to. Shame as they definitely have great products for sale.”

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Posted 3 years ago

“Great service & quick delivery.”

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Posted 3 years ago

“As expected & swiftly delivered. Thank you!”

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Posted 3 years ago

“Responded promptly to my request for advice regarding my pool filter and delivered the parts I needed rapidly. Very helpful and professional.”

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Posted 3 years ago

“No trouble at all when I needed to ask loads of questions about my pool chemicals”

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Posted 3 years ago

“From order to receiving goods on time all went smoothly”

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Posted 3 years ago

“Great product and great customer service”

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Posted 3 years ago

“Prompt despatch and goods in order”

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Posted 3 years ago

“Good quick service.”

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Posted 3 years ago

“Easy and efficient service. Offered next day delivery and were true to there word even with the current situation”

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Posted 3 years ago

“An excellent service, Kayack ordered Friday and delivered The following Monday!”

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Posted 3 years ago

“Not fitted yet but the right length”

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Posted 3 years ago

“Item arrived on time. Will be ordering from splash and relax again”

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Posted 3 years ago

“Great speedy service.”

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Posted 3 years ago

“Ordering was simple and great up front communication around the ongoing high volume of work and how they will be managing deliveries. We expected to wait given circumstances. The steps arrived first, we were told the steps would not be available until October but they turned up anyway. The delivery was great. The product Doughboy (Diane) 12ft round steel above ground is fantastic. Its sturdy but please please read instructions up front. We cant know whether our liner is the wrong way round as there was no indication on it what way it should go. There isnt anyone answering telephone to answer calls and when you make time in a busy work schedule to set up you cant wait three days for a response (but again that is all outside of S&R control in s pandemic). We are however really disappointed that the electrical components all have European Plugs. We weren’t made aware of this up front either at the point of purchase when we could have ordered an adaptor or at any other time. The sand filter and pump was the last item to be opened late on a Sunday afternoon. This was really frustrating and we should I feel have been made clear up front. A quick question to an above ground online forum would suggest this is standard practice and most people have reverted to cutting off and rewiring to a UK plug which feels completely unsafe to us.”

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Posted 3 years ago

“Very helpful.”

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Posted 3 years ago

“Excellent transaction. Easy to order online and super fast delivery. I never heard of This company and so was a little wary ordering from them but they are a genuine outfit and I got my item cheaper than anywhere else.”

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Posted 3 years ago

“Excellent service and support very happy”

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Posted 3 years ago

“Have recently bought two items at different times. Have been totally impressed with the ordering process the items a 10 ft pool and summer cover and the delivery. Would definite use them again. Thank you”

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Posted 3 years ago

“Great price n promt delivery!”

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Posted 3 years ago

Splash and Relax is rated 4.3 based on 759 reviews