Sports Direct Reviews

Name: Sports Direct
Rating: 3.72

3.7 Rating 746,544 Reviews

100 %

of reviewers recommend Sports Direct

3.7

Based on 746,544 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Sports Direct:

16-18 Ludgate Hill
EC4M 7DR
London

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Sports Direct 5 star review on 23rd May 2026

561

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered 2 items first week of December - still not arrived! You are advertising sale goods and indicating they will still arrive on time for Christmas - I will not be buying.”

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Posted 5 years ago

“I am very pleased with your products and your offer.”

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Posted 5 years ago

“Excellent efficiency with delivery of exactly what I ordered!”

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Posted 5 years ago

“Online prices should be the same as in store especially at this critical time with Covid19 when vulnerable and at risk customers are unable to shop in store. I feel this is discrimination.”

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Posted 5 years ago

“Fast and efficient delivery of ordered item which arrived sooner than expected.”

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Posted 5 years ago

“Was ok but a bit disappointed because still waiting for 1 order to come which was ordered a couple of weeks ago”

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Posted 5 years ago

“I’m still waiting for orders so it hasent been that good really”

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Posted 5 years ago

“Very good service items as described and good quality only negative the free mug you sent me was totally smashed maybe need to put fragile sticker on package”

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Posted 5 years ago

“Great site....found just what I wanted at a great price. Goods arrived in perfect condition and as described within 3 days of ordering, despite the Christmas delivery chaos.. Many thanks from a very happy customer.”

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Posted 5 years ago

“My order has not arrived as we was told 12th and 17th December and now when you ring customer service they keep hanging up appalling”

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Posted 5 years ago

“Poor still waiting for items been 3 weeks!”

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Posted 5 years ago

“Couldn't believe how quick delivery was. Everything arrived in perfect condition definitely use again”

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Posted 5 years ago

“Very easy online ordering system. Was kept informed on the delivery status of my item regularly. Would definitely order again.”

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Posted 5 years ago

“Ordering process straightforward and item arrived in store sooner than expected 😊.”

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Posted 5 years ago

“Very competitive prices and fast delivery. Thank you”

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Posted 5 years ago

“You only delivered less than half of what I ordered and paid for. Communication was terrible.”

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Posted 5 years ago

“Iv not received my order”

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Posted 5 years ago

“As the ball I ordered has not arrived yet I can not give an honest opinion as to how your delivery etc works”

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Posted 5 years ago

“Ok I guess Certain things I pre ordered were cancelled with no explanation to why After waiting weeks”

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Posted 5 years ago

“The item was sent to a collection shop by Royal mail the shop is a hermes parcel point my name was not on the package and nobody told me as you said by email it was ready the shop did not know anything about it and had to argue with them to get it for which I had already paid delivery I will not use this company again.”

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Posted 5 years ago

Sports Direct is rated 3.7 based on 746,544 reviews