“absolutely love shopping at Sprouts! The staff is so friendly and welcoming. They recognize me when I come in, ask about my kids, and even notice the items I buy. They’re always helpful and genuinely care, which makes every visit feel personal and uplifting.”
“I was at Sprouts in Cheyenne WY, Emily and Ryan were my initial contact (looking for fresh blackberries and relish) both of them took me the items. Blackberries needed more investigating which they fulfilled. I then had contact with Katy and Amanda that also was very professional and helpful. Shout out to all today to make my experience at Sprouts great!!”
“I dread this store. I only go when I have to. Prices are outrageous, selection is limited. I can't trust the produce to be organic. Do you really need to have your organic right next to the conventional now? The lighting feels oppressive. I feel so sorry for your employees. They seem depressed to me too, and forget about getting checked out. You do it yourself, as the other lanes with a cashier never seem to be open. I wish you would purge the poisons from your stores, but hey, all stores are poisoning us.”
“STORE: 235
SALES ASSOCIATE: ERICA H.
Hospitality was amazing! I was assisted by signing up for rewards. Ms. Erica H, kindly offered her phone from sprouts website. I firmly believe she went above and beyond, other associates in the past weren't attentive and incompetent by avoiding my mom and I as if we do not exist. A simple yes and patience is common sense. Erica H. deserves a management position or a raise!”
“I was overcharged in store. Called store but now have to physically go back for a refund. I brought an error to your attention but get to spend my time getting a refund. You have every tool at your disposal to correct this but no, waste more of my time. 👎🏻👎🏻👎🏻”
“Roxanne in the Cheyenne deli was the kindest and most invested person i have encountered at Sprouts. I walked out with more then i intended because she was suggestive and knowledgeable. Thank you for making my day!”
“My macaroni salad was awful, noodles hard. My apple pie, apples not cooked enough , also hard. Tuna salad , too much dill weed. Irish soda bread so small I could hardly see it. Had no taste. Had to throw out all of these items. This is from new store in Centereach, NY”
“Good morning, I have been thinking about this for last 3 weeks. About 3 weeks ago, a store, the store at SW119th & S. Penn in Oklahoma City, had the new manager (will not mention names but you know who she is) fire a 7–8-year employee who had worked himself into management and did everything ever asked of him. You needed a manager to cover another store for a couple of months, he was there, Stay overnight for new freezer installs, yep, was him. Close 4 of the 5 days he worked so none of your other managers had to close, him again. Person, I speak of between your store and others, had close to 20 years in grocery business. This person developed cancer in his lower body a few years back, he would go for treatment and still come to work even though he was tired and might not feel great. He did this time and time again. Step up to early 2025 I think (not sure when got new manager). He had taken couple weeks off for vacation (had earned it). Tried take more time off (again, he had it) but was told couldn't because had already taken off 2 weeks. When he would schedule his sick leave to go do his treatments, said manager would take his sick leave away and make him use a regular day off. This happened over and over again. Step back 3 weeks ago. He was again feeling bad, not able to eat anything, vomiting off and on again and yet, he still came to work. Closed one night when not feeling well and apparently left and employee, not as customer, but an employee in the store (something that has been told has happened a few times in the past). So, what's your manager's decision, let's fire the 8 years, has worked his tail off for us anytime he was asked. Excellent management skills might add. So, what was his illness you ask? His cancer has come back but this time, it's in his brain, but don't worry, you can sleep good at night knowing that in your eyes, you did that right thing. Want to know who I am, I'm his father and the person I speak of is Chris. I'd love to tell the other employees in the store (the ones who loved and respected my son) who you truly are.”
“Quality has gone downhill in the last year. Noticing shelves not fully stocked. Produce more limited with some selections empty. No organic baby spinach which is a staple for me. Favorite brands going away in place of less desirable Sprouts brand. Sad.”
“Loved the product selection! It was so helpful for adjusting to a modified diet! There were tons of options and alternative products. I was so impressed with Joseph, a valued employee! He was very engaging and interested in helping. He had other customers wait in his line even though it was longer just so they could talk to him about store products! I’ll dddinitely start shopping at Sprouts in Yorba Linda more regularly!”
“Bad lamp chops. Bought Today 11/16/2025 open the package and got sick the smell was so bad the meat looked good the date was11/25/2025. Bad Sprouts need to get a handle on this read the reviews I did afterwards not good”
“Went at 4:30 pm yesterday. Prepared foods were picked over, empty shelves. No beet salad, no mashed potatoes, no street tacos, no soda bread. I asked an employee for an item. He said they have more in the back but he was too busy to get it for me”
“Denise at store #601 was amazing. Helpful and cheerful. I love Sprouts and because of Denise I look forward to my shopping every week. The store is clean and well staffed and my favorite place to shop. Customer Service is spot on.”
“The best store I’ve shopped in a long time Store 722.Becky the cashier was awesome very friendly and helpful also bagger was helpful Burton Eric the manager was very nice Store was clean all employees were working and not on their phones good selections I asked about an item and employee left their department and took me to the item Great customer service Cannot tell you how much I enjoyed going into this store I have retired from grocery store after 40 years and I loved it all Eric and Becky was so nice and helpful Kathy Vaughn Albertville Al”
“I am in sprouts frequently the only complaint i have is that on numerous occasions? Now they have had a staff meeting in the middle of the floor in front of everybody. And I needed help a few times and couldn't get it because they were in the middle of a meeting. I think it's very unprofessional, and I think they should have it in a private setting before open hours so that it does not interfere in customer service.”
