Spy Equipment UK Reviews

4.7 Rating 101 Reviews
12 %
of reviewers recommend Spy Equipment UK
Read Spy Equipment UK Reviews

About Spy Equipment UK:

Manufacturers and suppliers of surveillance and spy equipment in the UK. Visit our spy shop online here:

http://www.spyequipmentuk.co.uk/

Visit Website

Phone:

02476010588

Email:

shop@spyequipmentuk.co.uk

Location:

Spy Equipment UKThe TechnoCentrePuma Way
Coventry
CV1 2TT

Anonymous
Anonymous  // 01/01/2019
One of our drivers was using much more fuel than our other drivers. After a short investigation we found he was filling up a few extra containers of fuel and selling them to a travelers camp. We wouldn't have been able to work this out without the GPS tracker we purchased from you guys.
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Posted 8 years ago
It is always really heartening to know that our customers achieve really good results with the equipment that we supply. many thanks for submitting a review
Posted 8 years ago
The website ordering process was simple to complete and as ordered, I got my package the very next day. My instructions were received the same morning by email and these were easy to follow and in plain English and even had a video guide on one product. I purchased three different products and have been using them them all for about four weeks now. I must say that I have had some fabulous results during this time so full marks for the products as well. Certainly would recommend this company.
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Posted 8 years ago
Thanks you for posting such a nice review. We appreciate you taking time to do this and are glad that you have had a very positive experience.
Posted 8 years ago
The shopping process itself was relatively easy and the product arrived very quickly. Although the product is very easy to use, it doesn't work as well as described. The device is supposed to be voice activated but in stead, it picks up every little sound, whether or not it's a person's voice. This means it uses up more data space and therefore less days, making it difficult for me to be able to get to it and transfer the data before it's full!
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Posted 8 years ago
Thanks for submitting a review Devi. The product that you purchased is a USB Recorder with Time and Date stamp. The product unfortunately does not work as a sound (voice) activated recorder, but simply as a straight recorder as you described. I am glad that it recorded well for you despite this and that you were happy with the ordering and delivery process. We do have an alternative recorder that is designed as a USB stick which does have voice activation (Flash Drive Pro), so I wonder whether you may have read the description for this product and assumed that the product that you purchased had voice activation as well. Please feel free to contact us by phone or email if you require any further assistance.
Posted 8 years ago
I am quite new to ordering online, so I tend to call an online shop before I order something, especially if I am going to spend quite a bit of money. When I contacted Spy Equipment UK the help and guidance I received was first class. As promised the USB Spy Camera arrived next day in a plain labelled package, which was nice to see. The camera itself works exactly as I had hoped, in fact I would say that the video it records is way better than I ever expected. I did have a couple of questions about how certain functions work, so I called the company for some help. I spoke with Alex who was only too glad to help. He answered my questions very quickly and I am now totally confident in using this spy cam. Excellent product and great service.
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Posted 8 years ago
It is always nice to get feedback from a very satisfied customer. I have passed on your nice comments to Alex.
Posted 8 years ago
I've had the air freshener in my office for 2 weeks now and nobody has even noticed it, brilliant kit.
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Posted 8 years ago
Thank you Stephen for submitting a review about your purchase. We are glad that the product is working well for you.
Posted 8 years ago
The spy Cobra stick actually gave me everything I needed to know about what my son was doing online. So glad I checked in otherwise he could have ended up in lots of trouble.
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Posted 8 years ago
Thanks for taking the trouble to write a review. I am glad that the product has achieved the result that you wanted.
Posted 8 years ago
Quick delivery, good support both before and after delivery and the item did exactly what it said on the tin so no complaints from me.
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Posted 8 years ago
Thanks for the review. We appreciate you taking the time.
Posted 8 years ago
Not a good shopping experience at all. Order not complete with initial package. They forgot to pack all items. Delay in sending replacement forced me to cancel the order and return goods despite their initial assurances it would sent out on the day I contacted them about the problem (two days later the item was still not delivered) . The missing item was delivered later despite instructions not to send the item. I had to refuse delivery at the post office. Then there was a undue delay in the refund process.
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Posted 8 years ago
Hi we are very sorry for the initial missing items that admittedly did take longer to get to you then they should have done and therefore we understand why you cancelled the order. The refund however was issued to you within the specified legal time limit.
Posted 8 years ago
I have used a few trackers in the past but this device is so quick to respond and very simple to use. Would buy again if required in the future.
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Posted 8 years ago
Thank you for taking the time to submit a review. We really appreciate your kind comments about the product.
Posted 8 years ago
Device arrived the next day as promised. Was impressed with how easy it was to use, I haven't found anything bad going on yet but at least it is helping me put my mind at rest
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Posted 8 years ago
Thank you for your review. The Spy Equipment UK team appreciate your feedback .
Posted 8 years ago
I had a small problem with the unit, but made a phone to Joshua who was very helpful & managed the resolve the issue.
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Posted 8 years ago
Thank you for taking the time to write a review. You kind comments have been passed onto Joshua.
Posted 8 years ago
I previously purchased a cheaper voice changer from another website but really is was nothing more than a toy. However the one I got from Spy Equipment UK is the real thing. It is well put together and works very well. Lesson learned - the cheapest is not necessarily the best. Oh and thanks for swift and discrete delivery.
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Posted 8 years ago
Thanks for your nice feedback on the product. It is always nice to hear when a customer appreciates the quality of the products that we sell.
Posted 8 years ago
I made a last minute order for a voice recorder. The spy equipment website is easy to navigate around and the information is well laid out, so choosing what I wanted was fairly simple. I was really impressed to get it the next day by courier and not only was delivery impressive, but also the recording unit was easy to use with sound quality exceeding my expectations.
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Posted 8 years ago
The Spy Equipment UK team are really happy to get your feedback on what was such a positive experience for you. Thanks for taking the trouble to write the review for your purchase.
Posted 8 years ago
Had a slight issue to start with when I realised that my order hadn't arrived in the post several days after placing it. After calling the office I was informed that everything I needed had been sent via email. Once this had been resolved the rest was self explanatory.
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Posted 8 years ago
Thanks for writing a review on your purchase. As you will now be aware, we do send instructions and login details to the email address that is provided on the order. I have checked the description on our website and have now made this fact more obvious. Thanks for your feedback.
Posted 8 years ago
This was the first time that I had to purchase any equipment of this type to get to the bottom of a sensitive personal problem. I called this company to ask for advice and clarification about the item I was considering buying and was very impressed by the excellent informative advice that helped me confirm that I was making the right choice of product. I received my order the following day and was quickly able to get it working for me. The instructions that were sent to me by email were very clear and easy to follow and the car tracer worked brilliantly. Should the need arise, I will, without hesitation come back to buy from Spy Equipment UK again.
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Posted 8 years ago
Thank you for posting a review on our products and service. It is alway nice to get such positive feedback.
Posted 8 years ago
Brilliant customer service and product, Would definitely recommend Spy Equipment UK to everyone. 5 stars.
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Posted 8 years ago
Thank you for taking time to submit a review. Your positive feedback has been passed on to customer service team.
Posted 8 years ago
Excellent product and delivery. As promised.
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Posted 8 years ago
Thanks Joel for taking time to review your purchase and for your positive feedback.
Posted 8 years ago
Great product, did have a few issues setting the unit up at first but after a quick call to their technical support team they were able to show me what I need to do. Due to the on hand support offered over the phone I would be happy to recommend this company to anyone else in my position.
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Posted 8 years ago
Thank you for such a nice review. We are glad that you had such a good experience with our after sales technical support. Your kind comments have been passed on to the team.
Posted 8 years ago
Although there were some initial problems the company were very responsive and helpful in resolving these issues. If any improvements were needed then a full user guide could be included with the product.
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Posted 8 years ago
Peter thank you for taking time to leave a review and for your feedback. We normally have a full user guide emailed automatically to customers on the day that they receive their order, but it seems that we fell short with this product. I am glad that we were able to get the system working for you via customer support.
Posted 8 years ago
I recently purchased an item from Spy Equipment UK and was very happy with the level of service and support that I received when enquiring about the product. I have use several companies before with no end of hassle and I can state that I will be using them again going forward. Highly recommended and great to deal with also very professional.
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Posted 8 years ago
Thank you for making the effort to post a review on our company. Your very positive comments are noted and these will be passed onto the staff.
Posted 8 years ago
Spy Equipment UK is rated 4.7 based on 101 reviews