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Stairrunnersusa.com Reviews

4.9 Rating 120 Reviews

98 %

of reviewers recommend Stairrunnersusa.com

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Phone:

6038911771

Email:

Sales@StairRunnersUSA.com

Location:

472 Amherst StSuite 6
Nashua
03063

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi Michael, REALLY appreciate you talking through the design and install with me on the phone ahead of time. Not only did I save $ on install, but I learned a few things, have the pride that I designed / installed it myself, and also added a tool to my collection. :)”

Posted 5 years ago

“Great I'm so excited to get them!! It's been great working with you !! #144696 Imperial Fleur 1243 #182667 Everest 3318-4880”

Posted 5 years ago

“Thank you Mike! The treads are fabulous. I have recommended you to my niece. And will recommend you to others as the topic comes up. Well worth the expense on our part and truly appreciate the effort on your part. Erin and Don item: 181125 Ancient Garden 57120-3464 treads”

Posted 5 years ago

“Hey Meg, just want to say thanks for the great service today and very nice to meet you guys! The ride home was fine and the rugs look awesome !! Thanks again, have a great Summer! Item: 119489 Interlude 8810BW - 9.10 x 12.10 Item: 145052 Persian Classic 2021 gold - 7.10 x 11.2”

Posted 5 years ago

“Hi Mike I received my order today. Thanks for all you help. Pleasure doing business with you. item: 145012 Jewel Kashan 4064 7.10 x 9.10 -Sal”

Posted 5 years ago

“Hi Mike, Thank you so much! See, if you didn't put that nice personal card in the order, I never would have remembered where I ordered my runner and other carpet because of being a few years! :) Thanks again! Glad I know where to go for my carpet needs. Brenda item: 148672 Castello 953 Navy 953 26" roll runner.”

Posted 5 years ago

“Mike - Thanks so much for the prompt service. The runner looks great, and I really appreciated the note you enclosed, so we decided to get the area rug as well. Have a good night - Susan item: 155842 Castello 953Navy 5' 5" x 7' 7”

Posted 5 years ago

“Mike, Everything arrived on time and was perfect! The installer even commented on what a good job you did with the corner. He had zero issues installing it.We cannot thank you enough for everything! Rick and Bridget Brown #153479 Williamsburg Izmir 7563-Black 26" roll runner.”

Posted 5 years ago

“Mike, The runner arrived today. It looks great. Most importantly, my wife approves. It is not as vibrant at the Sarouk's but does compliment them well. Thank you so much for calling and explaining the problem with the other rug. I appreciated that very much. I look forward to getting the other 1/2 when it is available. Thanks again and continued success. Jerry”

Posted 5 years ago

“Hi Mike, Thanks so much for following up and sending these photos to me. Quite rare in today's retail environment. Pleasure doing business with you! Have a great day!”

Posted 5 years ago

“Hi Meg! Yes, I was called with the tracking number. I really appreciate how interactive you have been with my purchase and my satisfaction with the rug. Not many companies go to such lengths. I'm looking forward to receiving the rug and can't wait to see it in my bathroom! Thanks again for your kind attention, item: 173898 Southwest SU-2012 red 2x3”

Posted 5 years ago

“We got the rug on Wednesday and just rolled it out today. It was EXACTLY as represented on the website and the quality far exceeded our expectations. You did a great job and the price was very reasonable. You made it happen for us and we greatly appreciate it. Thanks guys. You did a fantastic job. #114404 English Manor Windermere 3301-B004A capped to 31" x 28'”

Posted 6 years ago

“Hi Meg, I've attached photos of the stair runner on the stairs, as well as a before photo that shows the stairs before refinishing and painting the stairs. Please share the photos with the Rug Depot store owner, who was so helpful on the phone You were all really great to work with, and I will definitely recommend your shop to friends and family! Best, Anna product: 127198 Grand Textures PT44- Pasture”

Posted 6 years ago

“Hi Meg, The stair runner arrived safely today. It is beautiful! I really love it. Our installation guy called today too, so perfect! Thank you for the nice card and all of your personal help. Best Customer Service Ever! thank you. Darci”

Posted 6 years ago

“Hello Meg, I received the rug on Friday and put it down today, it's perfect! Thanks for your excellent and friendly customer service Judy”

Posted 6 years ago

“Meg, Treads arrived last evening in perfect shape. Thanks for providing us your excellent customer service. -Thomas #160349 English Manor Windermere 31" x 9”

Posted 6 years ago

“Hi Meg: I just want to thank everyone at Rug Depot for the amazing service! I placed my order online on Sunday and it was delivered on Thursday. You exceeded my expectations in every way, with price and quality, helpful, friendly phone assistance and rapid turnaround time. I will highly recommend you and certainly use you again in the future. My stair treads are beautiful! Thank you. Judie D.”

Posted 6 years ago

“Meg: I just got my rug. Oh my Gosh!!! It is perfect!!! Tell whoever made it I am ecstatic!!!!! Greenville 1-1005-05 31" capped runner”

Posted 6 years ago

“I just wanted to say Thank You again for the great experience from Meg who greeted me at the door to purchase the runner to Chris the excellent installer who came all the way to the South Shore for the two day installation. I would recommend RUG DEPOT to anyone”

Posted 6 years ago

“Hi Meg I received the treads ... they look very nice. Thank you for your help with this order. Also I like the card that came with package. Have a nice weekend Jaber Product: 181411 Radiance 43007-1464 red treads.”

Posted 6 years ago

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Stairrunnersusa.com is rated 4.9 based on 120 reviews