Stand Steady Company LLC Reviews

4.5 Rating 431 Reviews
86 %
of reviewers recommend Stand Steady Company LLC
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The desk is OK, though it arrived damaged. Perhaps no fault of Stand Steady, but I've seen other reviews stating desks arrived damaged, so perhaps it is. When I first ordered the desk, my autofill apparently entered my P.O. box for shipment which, of course, won't work for a full-size desk. However, even though my order confirmation said the desk would ship in just a few days, I realized two weeks later that I hadn't heard anything. When I reached out, customer service claimed someone sent me a communication letting me know they didn't have a valid shipping address, but I never received that one communication. They had both my email AND phone number. They did not apologize for the confusion but, instead, made it sound like it was my stupid fault thinking a desk could be delivered to a P.O. box. I sent them a correspondence after the whole experience letting them know that they could improve their order site by checking for invalid shipping addresses. I also mentioned that they should have worked harder to get in touch with me, since they had plenty of information. I did not get a response. I couldn't recommend this company to anyone.
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Posted 2 years ago
This desk has been a great addition to my office
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Posted 2 years ago
I ordered a stand-up desk converter from Stand Steady. The item was not delivered as it was damaged and was deemed undeliverable by UPS. This was not Stand Steady's fault. What is their fault is the lack of response. I've called their customer service line several times during their posted business hours, but only got through to voicemail. I've left several messages, but have not gotten a call back. My first email to the company asked for a reply ASAP, explaining that if I did not hear back quickly, I would need to find another solution. I have now sent multiple emails to cancel the order before they shipped a new unit out, but have only gotten one reply stating a new unit would be shipped. So far, they have ignored all emails asking to cancel the order. Their site states 24/7 chat, but no chat link is posted. I find the inability to contact customer service, and their lack of any timely response to my calls and emails unacceptable and will not be doing business with this company in the future.
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Posted 2 years ago
Great products, very quick support personnel, however, it would be great if the company sent their replacement parts via a faster mechanism. Took me a week to receive replacement parts in continental US.
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Posted 3 years ago
I love this desk! It is well worth the price and easy assemble. I checked a lot of different retailers and Stand Steady had the best price.
Stand Steady Company LLC 5 star review on 18th October 2020
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Posted 3 years ago
Great products at reasonable prices. I purchased a sit/stand desk a few months ago, a couple days after receiving, I asked them if they had casters for the desk...they didn't, but now they do. Shows they listen to their customers and innovate.
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Posted 3 years ago
I am VERY happy with my stand steady desk. I received my order about a week after ordering. I am all set up and now I am now comfortably working from. Home an I have my dining room back again. I couldn't be more pleased. Thank you 🙂👍
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Posted 3 years ago
Shopping on the website was easy. Delivery was pretty quick, just make sure to leave plenty of contact info including a phone number so the shipping company can contact you to schedule delivery, as these desks can be pretty large and heavy (specially if ordering multiples). Mine arrive by freight and I didn't leave a number so when tracking the shipment I discovered the shipping company were unable to get a hold of me to schedule the delivery. I was able to call Stand Ready's customer support and explain everything and they immediately contacted the shipping co. and got everything straightened out the same day.
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Posted 3 years ago
So far have been loving this! The stand/sit function is very easy to use and was a perfect solution to work from home.
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Posted 3 years ago
The website noted delays due to the current pandemic situation, yet my new sit/stand podium desk was here in less than a week! I love the smooth operation of it. It is perfect for both teaching and doing my administrative work. It lets me raise my computer up high enough to teach directly into the camera, the wheels move easily around my carpeted floor, and it is easy to lower when it is time for chair exercises. Would highly recommend both this company AND the item itself!
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Posted 3 years ago
I love this desk! Just what I was looking for
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Posted 3 years ago
As advertised , thanks
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Posted 3 years ago
Quick delivery, easy setup, no damages
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Posted 3 years ago
Easy to assemble, does exactly what it is meant to do. Highly recommend, love it !!
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Posted 3 years ago
Amazing Product. Amazing Service.
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Posted 3 years ago
Excellent product and customer service.
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Posted 3 years ago
Just what I was looking for!
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Posted 3 years ago
The desk organizer I received is amazing! It is well made and very sturdy. It organizes all my desk items, clamps onto ledge firmly, and swivels to easily have items where I want or stowed away under desk. I highly recommend if you have a small desk or space for added storage and organization.
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Posted 3 years ago
I really like my new desk. It was easy to put together and has made working from home much better. While I had a home office, it was set up to be cute-not a space from which to work all day. This desk is great-checks all the boxes and the price can’t be beat! I highly recommend the product.
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Posted 3 years ago
Ordering was a breeze and the desk was so easy to assemble. it turned out to be.a great investment for this work from home situation.
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Posted 3 years ago
Stand Steady Company LLC is rated 4.5 based on 431 reviews