Startline Motor Finance Reviews

Name: Startline Motor Finance
Rating: 3.28

3.3 Rating 145 Reviews

58 %

of reviewers recommend Startline Motor Finance

Company Reviews

Questions

Metrics

3.3

Based on 145 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

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Phone:

01414066629

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service making sure I’m updated on payments and helping me get my car!”

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Posted 6 months ago

“Great. Honest service”

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Posted 7 months ago

“Excellent company can’t fault them will definitely use again in the future great communication”

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Posted 7 months ago

“John was really helpful.”

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Posted 7 months ago

“AVOID @%$ AVOID %$%$AVOID I went to this organisation with my head high without good research aiming to surprise my wife for the car of her dream, it was all perfect at the beginning, but when I was about to signed contract/warranty they told me its less than 3 months, also they are based in Hull if i remembered it correctly 134 miles away from Northampton, on any faulty i have to take it back to them, one big red flag, the car worth £15000 i manage to pay to £11000 and COVID hit I lost my job, they didn't want to know typical shark company, Poor customer services, no Sympathy, I did request to reduce the amount i pay per month, they didn't care, They ended up take me to court I represent myself they come with experience lawyer in the field to defend Shark Loan company, they won the case I lost £11000, and also the car was worth £6000 when they took of me, and they ended up selling it for £3000 that means i still need to pay more money to them. so if you value your money, time, and good mentality avoid this shark loan company with poor customer services”

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Posted 7 months ago

“Was taken seriously ill in-between jobs Fell behind with payment sent emails never got back response, with in first Months payment intended sorting out Issues they sent out repossession vehicle which caused further strain on My self managed pay payment in full to Clear arrears but being taunted over The cost of repossession company to Which is further in debt with star finance unfortunate I had a set back in June 18th this year admitted in hospital Diagnosed with severe heart failure now of work on sick pay made the finance company aware still demand Extra cost payment in full plus additional 15.00 fee causing further Increase of debt I am unable to pay They show no compassion towards this I was brought back to life in June but I can't handle further stress will impact on my heart my wife is constantly worried I don't know what else to do”

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Posted 7 months ago

“Absolutely fantastic customer service, very reasonable prices and quick to respond.”

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Posted 7 months ago

“Very fast, efficient process from start to finish. Great friendly people to deal with and always kept updated.”

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Posted 7 months ago

“I have a quick answer”

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Posted 7 months ago

“Spotless service, highly recommend to everyone”

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Posted 8 months ago

“after settling the account they decided to mess up my credit score with late payment notes. avoid!”

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Posted 8 months ago

“Great communication, really friendly telephone manner and accommodation. Would definitely recommend this business as a provider.”

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Posted 8 months ago

“Very fast and easy everything explained clearly”

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Posted 8 months ago

“Fantastic customer service!”

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Posted 8 months ago

“Excellent service”

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Posted 8 months ago

“Awful company, avoid at all costs. They scam, lie and drag their heels when it comes to paying finance off to sell the car.”

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Posted 9 months ago

“Horrible company! Adoid at any cost! They shouldn't be allowed to be in the buisness at all, as they are nothing but EVIL SCAMMERS!”

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Posted 10 months ago

“They make it really hard to hard to settle the finance. When you send them the money they say they don't know what its for so they don't apply it to your account making you pay them more interest and will only update your account on your payment day regardless of when you make the payment. Again making you pay more interest on your outstanding balance. They keep changing what you need to do......AVOID”

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Posted 1 year ago

“I would give no stars. I quitted my job and gone unemployed for serious reasons. I was calling them up to ask for a reduced payment of 100 pounds for a year, but they just questioning me, and not respecting my privacy in my issues to save it secret. Why the advertising on their site that they can give payment holiday or payment reduce or deferral? I told them that i need to sort out things and im thos year i shouls pay 100 pounds, after iam aure i go back to work, clear terms amd promises. This is not a friendly or understanding company, and i need the car, and i am alone.”

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Posted 1 year ago

“What an absolute joke this company is, zero customer care, zero customer empathy.....they are a pure profit machine. Go through the motions of advertising the help they offer customers.....they don't, they don't offer any help whatsoever! I would avoid this company like the plague.”

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Posted 1 year ago

Startline Motor Finance is rated 3.3 based on 145 reviews