Steven Brown Art Reviews

Name: Steven Brown Art
Rating: 2.70

2.7 Rating 135 Reviews

40 %

of reviewers recommend Steven Brown Art

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2.7

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Steven Brown Art 5 star review on 30th April 2022

Michelle Lovelock

Steven Brown Art 1 star review on 5th June 2021

Vickie Barrett

Steven Brown Art 1 star review on 22nd September 2020

Mrs Martin

Anonymous

Anonymous // 01/01/2019

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“Same as everyone else what disgusting service no sign of item they are conmen”

Helpful Report

Posted 3 years ago

“I purchased Home - Collector's Edition Print - A1 / Black Frame. I did not realise that the glazing had not been put on my frame until months later. I contacted Steven Brown Art to be told that due to Covid -19, the frame makers were not working at that time. As Steven Brown Art have recently been advertising this product, framed, I contacted them again and this time I was told that I had made my purchase under the 'Old' Steven brown Art therefore the 'New' Steven Brown Art were not able to help. This despite that they are still selling A1 frames to date. It appears to me that Steven Brown Art are happy to take your money then do not care about any problems (of their making) that you may have. The level of customer support shown to me is not acceptable and the only course of action I now have is to show Steven Brown Art the same level of customer care by NOT making any more purchases from this disgraceful company.”

Steven Brown Art 1 star review on 2nd August 2020

Helpful Report

Posted 3 years ago

“Ordered facemarks on line. Delivery was not on time and the product was not fit for purpose. (I don't mean it wasn't full blown PPE I knew that) Mask adjusters were faulty impossible to thread elastic through. Company expected ME to pay the costs of sending them back before they would consider a refund having charged postage costs to send to me that were triple what they actually paid Royal Mail. Emails not responded to in a satisfactory way. Dreadful way to treat customers”

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Posted 3 years ago

“Product arrived damaged and was an anniversary present. Ive spent hundreds of pounds with Steven Brown. The advisor made me feel like i deliberately damaged if myself. Bad service. Many more artists around.”

Helpful Report

Posted 3 years ago

“Ordered a framed print over a month ago but just the print arrived. They agreed to refund me cost once I had posted print back which I did at my expense. Numerous phone calls since as no refund provided for framed print or additional postage I paid to send the wrong item received back to them. Promised refund x provided bank details but still waiting. It's a real shame as this attitude is very poor for the company reputation x It has now put me off recommending steven brown art or ordering again. Still waiting for refund!!”

Helpful Report

Posted 3 years ago

“Have to say I was interested in an original painting only. I did find the prices particularly high plus I noted the prices of it before the firms 2019 collapse and after, I would be annoyed if I’d purchased them at top rate. I note they are starting to creep up in price now, but far too risky to spend oodles of cash on. Sorry, but whilst pleasing, the paintings are faddy and unlikely to hold value. They probably appeal more to the housewife looking to brighten up a room than an art critic.”

Helpful Report

Posted 3 years ago

“Steven Brown Art is overpriced and not of a decent quality. He's more bothered about making money than providing art. He's already wound up one company into administration, this will go the same way. There are so many better 'artists' who deserve that title out there. Think before you buy.”

Helpful Report

Posted 4 years ago

“I bought a Steven Brown gift card for my elderly mum and used it to order a canvas for her. When it arrived she decided she preferred another she had seen and Steven Brown kindly said they would supply the replacement at the same sale price once the original had been sent back. I returned it and the refund was made to the gift card. I then tried to reorder, but the card showed as expired although the refund had been credited to it. To cut a long story short, their customer services then refused to supply the replacement at the sale price and said they could do nothing about the gift card as it was purchased from the website before it changed hands. Very poor show. leaving us around £50 out of pocket. Not acceptable, and my loyalty points also seem to have vanished, meaning another few £s out of pocket. Not an acceptable way to run a business.”

Helpful Report

Posted 4 years ago

“I bought a canvas recently & the edge of the canvas is very poor quality & does not match the rest of the image. I thought at first it was due to over streched canvas distorting the image but then I looked at the 2D image on the invoice & it was distorted too. The front of the cow was stripey but body of cow is a puddle of colours not in stripes. As the canvas is a box 3D as you walk around the room you do see the edges so if they don't match the rest of the cow it looks mighty strange! I'm afraid to say it got banished into a glass cabinet just to show the front as the side spoils the view. Shame as I bought a print in the past which was good quality, quality has gone down badly I feel with all the recent changes.”

Helpful Report

Posted 4 years ago

“Everyone is entitled to their opinion. I'm glad that he found therapy in painting. He has mass marketed his coos and zoos just to make money from gullible people. If you want real art, go an see the work of a real artist. Why not commission a piece? It's not always as expensive as you might think. He got greedy.”

Helpful Report

Posted 4 years ago

“Tuffnut is turning into lycanwing dragon and tuffnut get fidgeting for a long time and tuffnut get bites on his right forearms from lycanwing dragon side effects on tuffnut is becoming a lycanwing dragon”

Helpful Report

Posted 4 years ago

“Overpriced poor quality goods- I have spent a fortune on his large prints which have faded within 6 months of being on my walls (indirectly from sun)- I bought a calendar recently as a gift- took 10 days to arrive! I have lost faith in his goods and have started buying better quality canvases from another artist- who has excellent customer service and after sales!”

Helpful Report

Posted 4 years ago

“Bought phone case and the quality was very poor, the thin piece of flimsy plastic in the side at the control buttons split and broken within days of use (that's without dropping my phone) now there is cracks appeared all over the cover and the bottom right corner has split. Would definitely not buy again or recommend, for the price a very poor product.”

Helpful Report

Posted 4 years ago

“Tacky AF. Every picture looks identical to the last. If it's not a multicoloured cow, it's multicoloured trees. Wife had to use customer service to complain about a mug that arrived broken, which took an inordinate amount of time to resolve (for the sake of £15 mind).”

Helpful Report

Posted 4 years ago

“I bought 2 beach towels as I like Steven Brown's artwork and I have bought a number of items in the past and I wanted to give these as a gift. The towels are very thin and the quality is poor. There is no way that I can give them as a gift. Waste of money.”

Helpful Report

Posted 4 years ago

“I start by saying this man art is fantastic I have a few of his art, so let’s hope & pray what we may have seen on social media is not true or it’s going to be so sad not to see more of this man’s work. As it’s the best art I have seen in a long time that makes you happy to look @ on your walls brighting up, everyone world how has a bit of this man art on there walls @ home or in there office, so this man must come back soon as I & my family have to buy more of this man work.”

Helpful Report

Posted 4 years ago

“Poor quality canvas , sagging on frame won’t be buying again”

Helpful Report

Posted 4 years ago

“High price for poor quality. Really disappointed at the quality of the canvas the print is blurry and Badly stapled into the frame, the canvas material itself isnt of great quality. If it wasn't a gift would of returned asking for my money back.”

Helpful Report

Posted 4 years ago

“He's not an artist in anyway shape or form, he's only interested in making as much money as possible from prints, he's so cheesy and knows to suck up to the public is to get sales. He's no artist!”

Helpful Report

Posted 4 years ago

“Have never be so disappointed with a service in my life. This will be my last purchase ever. I ordered a limited edition artwork on the 9th of April to be shipped to Paris as a wedding gift. We are now on the 13th of June, over 20 emails sent and similar in phone calls. Lindsay in customer service just keeps saying sorry for inconvience. Today I hold for 11 minutes and 7 seconds to have my call go unanswered. I call back and get Neil Greenwood who is apparently the customer services manager who needs some serious training. He explained he won’t lie to me so doesn’t know why it has not been shipped, doesn’t know why fedex has not delivered it, can’t get fedex to answer him and thinks that’s acceptable. To add insult to injury, going to ship again today/tomorrow and use fedex who couldn’t deliver the first one!! My family have no wedding gift and I am exasperated with the full process. I’m sure this is not how Steven Brown expects his customers to be dealt with. Word of mouth will not help with future sales”

Helpful Report

Posted 4 years ago

Steven Brown Art is rated 2.7 based on 135 reviews