Storenvy Reviews

Name: Storenvy
Rating: 3.96

4.0 Rating 68 Reviews

76 %

of reviewers recommend Storenvy

Company Reviews

Questions

Metrics

4.0

Based on 68 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone

Visit Website

Write Your review

Tell us how Storenvy made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“TERRIBLE EXPERIENCE! I was made to purchase a dress from this website for a bridesmaid dress (never purchased or heard of this website before) for a friends wedding and it was a scam! It was nothing like the picture color or materials... NOTHING! I tried to contact DIRECTLY the store purchased from as well as storenvy MUTIPLE TIMES and no response! I only had 14 days per the store "DREAMPROM" so I wanted to try and send the dress back and possibly get refunded which I read through the return policy and it stated as long as it was before 14 days it would be FULL REFUND! I am now out $216 which $90 was in shipping itself! I had the packaged tracked so I could see when delivered and it was delivered within way before 14 days and it has been a good 3 weeks now and I have NO REFUND nor a response of any kind! Very upset with this website as well as with the store! This website is always down or not working! SKETCHY and I will not purchase from this website again! Definitely DO NOT purchase from DREAM PROM!!!!”

Helpful Report

Posted 5 years ago

“No contact after they took payment for my wedding dress. It's been over 6 weeks and I still can not get anyone at storenvy or KOKO fashion to communicate as to where my dress is. My wedding is 3 weeks away and I have no dress and no time to find another one get it shipped and altered.”

Helpful Report

Posted 2 years ago

“DO NOT ORDER FROM THIS WEBSITE !! Storenvy.com PLEASE, TAKE THE TIME, TO READ CUSTOMER REVIEWS !! OR GO ONTO BBB WEBSITE Better Business Bureau July 10, 2020 Friday 8:50PM EST RE: WAITING ON THE TRACKING NUMBER FOR MY ORDER THAT I PLACED ON (See Below). JULY 7, 2020 TUESDAY TOTAL AMOUNT: $71.55 07/07/20 - Order #tillyskrafts-20392751 ---Status: Awaiting Shipment-- 1 small. 6-Drawer Wire Cart, Black NOTE: THIS IS MY SECOND EMAIL TO TILLYS KRAFTS REGARDING THIS ORDER After reading reviews and checking the BBB regarding this website, "Storenvy." I FEEL I, WILL NEVER RECEIVE THIS ORDER !! As I Stated In My First Email. Now That The $71.55, Has Cleared My Bank. My Bank Will Be Filling A Dispute. I WILL BE REPORTING THIS WEBSITE; TO THE FCC & FTC. “FOR FAULT” THIS COMPANY/WEBSITE/SELLERS, ARE MISLEADING THE CONSUMER !! Customers Are Placing Orders… #1. BUT NEVER RECEIVING THEIR MERCHANDISE !! #2. GETTING NO RESPONSE FROM THEIR SELLER $3. UNABLE TO GET THEIR MONEY BACK !! AGAIN THIS IS FAULT !! WHICH IS ILLEGAL !!”

Helpful Report

Posted 3 years ago

“I bought a dress that looked really nice with a decent material so I purchased it and waited for 4 weeks and today I finally received it. I was excited to open it and try it on. As soon as I opened it, I was so disappointed, angry and mad at myself that why I trusted this website! DO NOT PURCHASE ANYTHING FROM THIS WEBSITE. WHAT YOU SEE IN THE PICTURES IS COMPLETELY FALSE!!”

Helpful Report

Posted 4 years ago

“I ordered custom made shirts for my son's birthday and never received any feedban from the seller ( OCB CustomTees), i reached out to the seller 4 times via email and also did contact the support service at storenvy who also couldnt get hold of the buyer and asked to wait for 4 working days to resolve this. There is no telephone number or any other way to contact the person who actually took your payment. Please trust this review and do not shop with them. I only wish that I would have read the reviews myself first. I still do not have the item ordered or my money back. Its a complete sham”

Helpful Report

Posted 6 years ago

“I am very impressed this website. I have made two purchases in the last few months shipping to Toronto Canada, and both went smoothly. This website is very easy to navigate, and the shipping notifications/receipts, are easy to read. I enjoy using Storenvy, and I strongly recommend it!”

Helpful Report

Posted 2 years ago

“They are the rudest and most unprofessional company I have ever done business with. They didn't have any desire to assist me, they just wanted to place the blame on the Governor of CA and COVID. Spare Me. After 3 weeks, I just wanted what I paid for. But they wanted to give me a 50% discount to wait another week. I agreed but told them if I didn't receive it in a week I would dispute it with my credit card company. They sent me crazy email stating it was my fault and I was stupid for not reading the ad. Stay far far far away from these psychos.”

Helpful Report

Posted 3 years ago

“I WILL NOT RECOMMEND THIS SCAMMER WEBSITE! I HAVE NOT GOTTEN MY PACKAGE, IT'S BEEN A MONTH NOW AND THE SELLER ALWAYS MAKE ALIBI AND WON'T GIVE ME MY TRACKING NO. SO DON'T WAIT YOUR MONEY ON THIS STUPID WEBSITE PEOPLE!!”

Helpful Report

Posted 3 years ago

“DO NOT BUY ANYTHING FROM STORENVY OR FROM A SHOP ON THEIR WEBSITE CALLED ‘REMOTEMOON’. I purchased a wedding dress from storenvy/remotemoon in late October/2019. Two months later I hadn’t received the merchandise. I sent remotemoon an e.mail and only then they sent me the dress tracking number. When I checked, I learned that the dress had arrived to a post office in Brazil, but as the importation tax had not been paid, it had been sent back to China. I hadn’t paid the importation tax as I did not know the dress had already arrived because I didn’t have the tracking number by then. I wrote remotemoon several e.mails asking them to send me the product back and e.mail me the tracking number of this second postage. I received no reply from them. Storenvy support team replied promptly to my e.mail telling me that they had shut remotemoon down as the shop hadn’t replied to their e.mails either and advising me to file a purchase dispute with my credit card company. However, I recommend not buying from storenvy as they don’t have a policy of sending you your purchase tracking number as more reputable purchase websites do. Good luck with your purchases!”

Helpful Report

Posted 3 years ago

“You are taking a risk to order from this store. We received a dress that is completely different than what we ordered. When I contacted the store they cannot speak proper English so communication is difficult. They will not pay for return shipping. I can't tell if they'll even pay when they get the dress back! Big mistake ordering from them!”

Helpful Report

Posted 4 years ago

“Do not order on this website ! Their stores are scams !! I lost 200$ ordering on this website because the seller was a scam !! And they don't want to refund me !!”

Helpful Report

Posted 4 years ago

“Purchased what was supposed to be a prom gown and recieved a cheap knockoff costume. Storenvy refused to get involved. Seller offered $24 refund toward my $200+ purchase. Both suggested I resell the junk item with their stock photos (essentially advising me to scam someone else like I was. Um, no.) I should have known better- I did but I was trying to save money & still have a beautiful dress for my daughter. Instead this was/is a nightmare. Thank goodness we took screenshots of their empty return section & had an email we sent to verify if the dress was bad, we could return it for a full refund bcs they updated the return policy the day after we purchased. Paypal now requires the buyer pay for shipping & the seller was betting on me not paying the extreme shipping cost back to China. Paypal will refund up to $30 & USPS shipping was $75. The seller kept saying they only accept FedEx (which was $130 to ship) - Paypal said any return with tracking was acceptable. The service (lack there of) from both the seller and the company was horrendous. They kept sending responses that were incomplete, illegible, and screamed of fraud. They know people are trying to save money and prey on that. STAY AWAY.”

Helpful Report

Posted 4 years ago

“I tried purchasing a jersey for my son two months later getting a response back from the seller and Storenvy takes no responsibility for other people selling stuff on their website so you'll lose your money if you shop there”

Helpful Report

Posted 5 years ago

“Too late and very wrong color!!!! I ordered Blue Green Pantyhose in September. I wanted them for Halloween. Second week of November, a package was delivered, but pantyhose was PINK. Storenvy.com not willing to issue a refund.”

Helpful Report

Posted 5 years ago

Storenvy is rated 4.0 based on 68 reviews