“Good spares service. I needed a new rear wheel because bearings had failed. Also bought some new bearings to make the old wheel into a spare. (They are easy to replace.) Only disappointment was that there was no black spare wheel available so I had to buy a coloured one, hence 4*, not 5*.
“The bikes are great and we love them, especially the staff who are frightened to cycle a pedal bike. We use them every day to take our children cycling. We would have scored excellent but for the saddle. The saddle could do with a little more padding. :)”
“Great bike. Great price. Very quick and efficient service. So easy to adjust height of saddle and handle bars. The foot rests are a little in the way as some reviews before have said but they also have their uses. Great quality product.”
“Good bike, great concept the fact it can convert from a balance bike to pedal bike - although yet to use it for that reason. I’m a little disappointed with the weight of the bike - lugging it around when it’s not been used is a pain. And the fact that the back brake creates friction on the wheel - not sure how to loosen due to the complex design on the brake system.”
Posted 2 years ago
Hi Chris. Sounds like the brake needs a tweak. Dop an email to firstname.lastname@example.org and we can send you a video to show you how it all works.
“At the beginning my grandson, currently 2years and 2 months old had trouble balancing because whenever he strides his legs back to move forward his legs used to hit the footrest. Now, nearly one month after receiving his gift and a few centimeters taller, is really enjoying it and slowly becoming more adventurous.”
Posted 2 years ago
Hi, Glad he is enjoying it. One tip: If they hit footrest with feet the saddle needs to come down an inch. It makes their feet spread a little wider and avoids this.