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Sunika Sneakers Reviews

2.6 Rating 38 Reviews

39 %

of reviewers recommend Sunika Sneakers

Company Reviews

Product Reviews

2.6

Based on 38 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

4192140475

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue where an order was never received. at first they turned me away because they stated I didn't order "shipping protection" which isn't even an option its hidden away in the website and you have to search for it. Then after opening a claim with UPS and the claim being completed they just stopped responding completely.”

Posted 1 year ago

“Terrible staff. Had issues with multiple orders but was nice and only reached out after one badly damaged order. The staff was so rude in refusing my return that the owner joe called me directly. In this call he promised me a gift card for the troubles. Well almost a year later and no gift card and no response to me last email. This place is a borderline scam and the staff is disgraceful.”

Posted 1 year ago

“Horrible customer service, do not answer calls or respond to emails. i literally ordered over $400 worth of stuff and i never received it, and they have not responded at all. worst experience ever.”

Posted 2 years ago

“They have been falsely advertising about how they handle sneaker releases. They tell you to sign up for newsletters and text messages on their site for limited releases, but they are no where to be found on the website. Even when asked about it, they will ignore you and leave you on read. Thought something was fishy, and realized they had sold their entire stock of 2002r Refined Future packs to another reseller for above market price. Not giving anyone who was supposed to “sign up” a chance. Also horrible customer service and when confronted on a public platform, they will delete your comments. Have been in contact with some folk at NB, so we will see where this goes.”

Posted 2 years ago

“Would base this one no stars at this point. Label was created to ship a week ago and still no update. Terrible service but it seems that this is how they do business. Will never do business with them again. Need answers.”

Posted 2 years ago

“The site doesn’t filter on men’s, kids, pre-school, etc. tried to order a men’s size, and the child size arrived. When I went to return the company would not pay for shipping because this was “my fault” Embarrassing customer service”

Posted 2 years ago

“Very terrible customer service. Ordered some shoes that never got delivered now I’m getting any responses or communication. The guy hung up in my face when I asked him about replacing a pair I never got or a refund. Spoke with UPS about it and they told me they were waiting on SNEAKERZONE/Sunika Sneakers whoever to fill out the proper paperwork back to UPS. Which they filled out I asked the guy at Sunika did they fill out the paperwork he said they never got anything. Idk who to believe because if you have a person of contact that works with wouldn’t this process be done already? It’s been almost a month still getting nowhere.”

Posted 2 years ago

“A fuire au plus vite .Site trompeur et arnaque , service client pourrie qui rembourse pas quoi qu'il arrivent”

Posted 3 years ago

“Trust me and do not even use their website, yet alone shop with them. I tried to apply a coupon and the site placed the order instead. When I contacted the shop immediately (within 60 seconds) Joseph was extremely rude and condescending, told me to stay off their website then, and charged me a 15% fee. I'm honestly in shock over the whole experience. I buy shoes weekly and will never shop there and would suggest no one shop there. There are plenty of small business shops that value customers and this is not one.”

Posted 3 years ago

“Terrible customer service. They’ll send you a couple emails after your order thanking you for your order and asking you to reach out if you need any other assistance. And then after your order completes they’ll ask you to rate them. So yo think “cool they have good customer service” UNTIL YOU ACTUALLY TRY TO CONTACT THEM. Over 30 calls over the span of 4 days not answer. And 4 I replied emails. Ridiculous”

Posted 3 years ago

“I had bought sneakers from them twice before and right afterwards received emails from the owner thanking me for my purchase and "if there is anything else I can help you with, please reach out to me without hesitation." Just 1 week later I made a 3rd order, but accidentally ordered the wrong size, so I emailed that same person asking if there was anything that could be done. I NEVER EVEN GOT A RESPONSE. I'm not upset that they wouldn't give me an exchange/refund, but to not even respond after being so responsive when I bought things from you is terrible customer service and I will never be shopping here again. Which is a shame for them because I would have been a really good customer.”

Posted 3 years ago

“Worst customer service ever. Don't reply to emails and orders problem can't be solved because "no return policy". Unwilling to help out customers because of their system failure. Don't recommend buying from them. As least not online.”

Posted 3 years ago

“Terrible customer service post purchase. This is the first and last time I will ever purchase anything from this company. Would suggest you definitely avoid if not US based.”

Posted 3 years ago

“dont care to reply to custumers, they have a txt msg option on their app but just tell you they get back to and they dont guess they have enough business they can do without mine”

Posted 4 years ago

“Their customer service is bad takes days to respond to an email have been waiting for shipment for more than 2 weeks now”

Posted 4 years ago

“Placed an order on Wednesday with 3 day shipping. Shipping label wasn’t created until Friday and item shipped Saturday. Didn’t arrive until next Friday. How did 3 day shipping become 10 day shipping?”

Posted 4 years ago

“I disagree with the fact that I can't get my money back when there is nothing else I want to purchase from your store. Also its alot to get to talk to someone bottom line im sorry I came across your site. NOW I have shoes that I'm stuck with because I cant return them and get my money back”

Posted 4 years ago

Hi Tamika- Your return was approved and you wanted to exchange them for a new balance 997. We never received the returned product. Hope to see you again. Thank You

Posted 4 years ago

“Took longer than expected to get my order. Then when I finally got it, they sent the wrong size. The shoe was sold out so it wasn’t guaranteed that I would even get the right size. So I kept the smaller size. I was very disappointed”

Posted 5 years ago

Sorry about the mix up in sizes that were sent.But we did give you 15% off your order back for the trouble. Thank You

Posted 4 years ago

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Sunika Sneakers is rated 2.6 based on 38 reviews