Sunshine.co.uk have a Customer Happiness Grade of B. Customers love their prices and customer service but are unhappy with their refunds.
“
Easy to use and always competitively priced.
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- Graham Hill
“
Easy to use website with competitive prices.
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- Anonymous
“
Love the mega competitive prices. Love the ease of booking.
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- Claire Horner
“
I too am having big issues getting my refund through. If they dont have the money they should go into administration then we can all claim on ATOL. The worry is if all travel agents and airlines go bust then ATOL wont have the funds to cope with this. Sunshine holidays have always been good in the past. Not anymore - im just waiting for them to go into administration.
”
- Steve
“
I do not recommend They cancelled our trip because of the COVID19 and they don't wan't to refunded our money Do not buy trips from them They are scammers I have always bought trips from website on the beach and this travel agency is highly recommendable They always refunded money if I had to cancel the trip without any problems And my fault is that this time I bought trip from sunshine website I regret it very much Be careful people and do not buy trips from them It is better to add more money and use a travel agency that is fair and competent
”
- Ela
“
I do not recommend They cancelled our trip because of the COVID19 and they don't wan't to refund our money Do not buy trips from them They are scammers I have always bought trips from website on the beach and this travel agency is highly recommendable They always refunded money if I had to cancel the trip without any problems And my fault is that this time I bought trip from sunshine website I regret it very much Be careful people and do not buy trips from them It is better to add more money and use a travel agency that is fair and competent
”
- Ela
“
Very good service so far.
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- Jae Hollingsworth
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always get good friendly service
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- Paul Brady
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Have booked many times with Sunshine and always had great service
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- Anonymous