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Superbalist.com Reviews

1.5 Rating 223 Reviews

9 %

of reviewers recommend Superbalist.com

Company Reviews

1.5

Based on 223 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Superbalist.com 5 star review on 8th April 2024

Refilwe Mogorosi

Superbalist.com 1 star review on 17th April 2023

Superbalist.com 1 star review on 17th April 2023

Superbalist.com 1 star review on 22nd March 2023

Superbalist.com 1 star review on 22nd March 2023

Superbalist.com 1 star review on 22nd February 2023

Superbalist.com 1 star review on 4th January 2023

46

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a few items from Superbalist and return some, I have been asking and asking for my refund, I am told it's processed but the money isn't in my account. It's a lot of money for me and so disappointing that I am treated like a scammer when I want my refund that is due to me.”

Posted 2 years ago

“Superbalist sells fake takkies I was so disappointed ... I would have never noticed if they were mine. Imagine buying an entire fake for someone else a xmas present!”

Posted 3 years ago

“I think I’m disappointed with superbalist. I’ve just read reviews below and the questions I once had got answered. I bought these white g star sneakers, then first day I wore them the g-star in the foot cushion got removed piece by piece until all gone. I did not pay much attention but I had a question like wtf. Ok time went by and then the leather started peeling off on the sides, I had questions again like why would g star do such. I’m still confused even now with the tekkie. Regarding the Calvin Klein perfume, I got it at 50% and after reading such comments I’m worried too. However, I’ve had doubts about superbalist, like on t shirts, why do they sell products that are not found on the official g star online shop.”

Superbalist.com 1 star review on 28th July 2022

Superbalist.com 1 star review on 28th July 2022

Superbalist.com 1 star review on 28th July 2022

Superbalist.com 1 star review on 28th July 2022

Posted 1 year ago

“Bought Converse from them 2 months ago, they began to wear out in two months although I only wore them occasionally. I don't think they sell genuine sneakers. DON'T PURCHASE SHOES FROM THEM. THEY ARE FAKE.”

Posted 2 years ago

“I am suspicious about addidas classics I have bought the shoes look fake I have compared it to a pair at sportscene no bar code or nothing 8 had the shoe on twice the front part looks like it pulls loose. I don't know what to do really I paid for it and on the pictures you expect the original products I have done my research into this. What can a person do is there no law governing fake products being sold by this online retailer?”

Posted 4 years ago

“You guys sell fake perfumes”

Posted 5 years ago

“I bought Dolce and Gabbana Light Blue perfume from Superbalist and realized after an hour the smell is gone. This was a gift set on promo and super expensive. The physical bottle looks so fake, does not have Eau de Parfum or Eau de Toilette on it as per the fragrance in reputable stores. Surely, there should be a policy against selling customers counterfeits and making heaps of money off it. The return policy protects Superbalist only but what about the customers entrusting that the items we buy are not fake? I want my money back!!! I will be taking this to social media and tagging Dolce & Gabbana in. I will be sending my perfume for testing to prove the fake is being sold by Superbalist and they are doing absolutely nothing about it.”

Posted 1 year ago

“FAKE SNEAKERS I bought puma sneakers and on my wash it was already pilling off and the yellow colour coming out...”

Superbalist.com 1 star review on 4th June 2022

Superbalist.com 1 star review on 4th June 2022

Posted 1 year ago

“Very disappointed with Superbalist their Perfumes are fake fake fake. The smell doesn’t even last for 5minutes.Spent 3k on Gucci Memoire, Lacoste and Dunhill all of them Fake Fake Fake. Please save a bit more and go to reputable sellers, coz it's really not worth it. They do those sales knowing that they ain't selling the real deal.”

Superbalist.com 1 star review on 6th May 2022

Posted 1 year ago

“I would like to make people aware that superbalist sells fake perfume. Purchased hugo boss for men and has no scent they probably decant and add water or its fake from the get go. Do not purchase perfume from them!”

Posted 2 years ago

“I ordered and paid R4798 for two occasional chairs R2399 each on the 3rd of April 2021.On the 5th the order was cancelled and said these been an error the chairs were sold out and the will refund my money. On the 7nth I got a refund of R2399 I sent an email and attached my bank statement that I got only refund for one chair. They sent me a screenshot of what's suppose to be proof of refund for both chairs and I should wait 7days if it doesn't reflect on my account I should go to my bank and ask them to track both refunds which I did The bank said if the money didn't reflect on my statement then the money wasn't received I got back to the fashion assistant and she said ascalet the matter to finance department, I'm still waiting for feedback from them surprisingly another lady is experiencing the same thing with her refund”

Superbalist.com 1 star review on 20th April 2021

Superbalist.com 1 star review on 20th April 2021

Posted 2 years ago

“Hi bought R2700 worth of perfumes on Superbalist for Christmas gifts and they are all fake. The Eli saab le parfum last 2 seconds. The hugo boss doesnt even smell. The boxing and bottles looks absolutely legit but the perfume is definitely not original. I did read the disclaumet about parallel imports perfume but as far as I understood this doesnt mean it is fake? I would definitely not recommend buying these perfumes.”

Superbalist.com 1 star review on 4th January 2023

Posted 1 year ago

“Their perfumes are fake and it gave me a rash mxm.”

Posted 1 year ago

“I bought 4 perfumes from superbalist on different occasions and all of them were fake fake perfumes. It only last for 2 minutes and is gone.”

Superbalist.com 1 star review on 8th November 2022

Superbalist.com 1 star review on 8th November 2022

Posted 1 year ago

“I'm so fed up with inventory errors. Your stock never seems to be updated. As for your perfumes to say it's fake is an understatement. It's actually pathetic like water. Absolute waste of money. Better off with a smaller brand but genuine stuff. What a ripoff.”

Posted 1 year ago

“I placed 2 huge orders with Superbalist and I've been unable to track these purchases. I've sent several emails and I have evidence via emails by their agents assuring me all is well & that the orders are will arrive by a certain date. There has being no updates and the orders are being skipped. Now their have stopped responding with me completely & their apparent helpline is never answered. I'm about to lay complaints with bank requesting retrieval of these funds based on fraudulent activities.We pay large amounts of cash upfront on trust. Next step will probably be criminal charges against the agents who have assured that my orders are trackable online. This is also complete deception.”

Posted 2 years ago

“I never had a problem with Superbalist. I receive my order n in time. I always buy clothes ,sneaker and bags, il always happy with their quality. I did exchange n got my refund on time. I love Superbalist 🥰🥰🥰🥰👌👌”

Posted 2 years ago

“I bought a Superbalist brand set of black winter pajamas for about R570 and judging by that price it should be good right? Well A LOT of loose threads were exposed when I got the product and more and more are visible each day. The fabric is incredibly thin and cheap and it’s poorly made. Do not buy from Superbalist.”

Superbalist.com 1 star review on 26th April 2021

Superbalist.com 1 star review on 26th April 2021

Superbalist.com 1 star review on 26th April 2021

Superbalist.com 1 star review on 26th April 2021

Posted 2 years ago

“I have ordered numerous times with Superbalist and always got what I wanted and my deliveries where on time,I pay with payflex never had a problem not even once even with debit card payment .”

Posted 3 years ago

“Inbought white sling high heel. Wore it for less than an hour and the sling started falling off. Never wore the shoe again😢”

Posted 3 years ago

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Superbalist.com is rated 1.5 based on 223 reviews